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Help & Support

Help articles for UserJot: set up boards, triage requests, run your roadmap and changelog, work the conversations inbox, and manage your plan.

ImportTriageLive ChatJunoDomainGuest PostsAuto LoginSSOInvite MembersPrivate BoardsBrandingHide IdentitiesRoadmapUpdatesModerationLocalization

Workspace Setup

  • Invite your team
  • Share your board
  • Custom Domain
  • Customize branding
  • Localization
  • Mask public identities
  • Automatic login
  • Single sign-on

Import Data

  • Overview
  • Import from Canny
  • Import from ProductRoad
  • Import from Nolt
  • Import from CSV

Boards & Feedback

  • Create a board
  • Triage requests
  • Auto-tag feedback
  • Merge duplicates
  • Guest feedback
  • Private boards
  • Moderate content
  • Hide a request from the board
  • How Trending works

Roadmap & Changelog

  • Plan work
  • Publish updates
  • Notify subscribers

Conversations

  • Overview
  • Turn on Conversations
  • The conversations inbox
  • Reply to conversations
  • Email forwarding
  • Operators and availability
  • Away replies
  • Customize chat in the widget
  • Conversation notifications
  • Block senders

Juno

  • Meet Juno
  • Teach Juno your product
  • Juno and feedback requests

Billing & Account

  • Manage your plan
  • Member roles
  • Notification preferences
UserJot

Product

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  • Feedback boards
  • Roadmap
  • Changelog
  • Widget
  • AI agents
  • Headless
  • Slack

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Resources

  • Help center
  • Documentation
  • API reference
  • Glossary
  • Use cases
  • SaaS calculators

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