AI drafts the changelog from the feedback itself.
Move a Post to Completed and UserJot writes the announcement from the original request and the discussion around it. In your voice, ready to review. No one opens an empty doc on a Friday afternoon.
Canny alternative
The Canny alternative. Unlimited users. Flat pricing.
Feedback, roadmap, and changelog, designed as one loop. Flat monthly pricing. Unlimited users on every plan. No surprises at scale.
Powering product-led companies
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
What UserJot is opinionated about
Four things that shape every decision.
Feedback work is craft. The tool should feel like one. These are the four commitments that shape every decision, and together they make the week-to-week work of running feedback feel close to automatic.
See how we think about pricingFocused, not bloated
Feedback, roadmap, and changelog. Nothing else. That restraint is what lets every screen feel considered and every flow feel fast.
Designed end to end
Portal, widget, dashboard, emails, mobile. Every touchpoint drawn by the same hand, with the same standards. The product looks current for your team and for the people it reaches.
Engagement over metering
Voters, commenters, returners are the system working. Flat pricing with unlimited users keeps them on your side, not on your invoice.
One loop, not three tools
Feedback, roadmap, and changelog share state. Shipping a feature moves the right pieces on its own. Nobody reassembles the story across tools.
Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.
The customer feedback platform where users vote on what ships next.
UserJot brings every customer request into one place, ranks it by the users who want it most, and turns the loop from submission to shipped feature into something your users can watch happen. Feedback, roadmap, and changelog, in one tool.
Ranked feedback board
Every request lands in one ranked board instead of getting buried across email, Slack, and support threads.
AI duplicate detection
AI surfaces similar requests as users type so votes land on one canonical post instead of splitting across duplicates.
In-app widget
Embed feedback collection directly inside your product so users can submit ideas without leaving the page.
Status-change emails
When a request moves to Review, Planned, or In Progress, every voter gets the update automatically.
Weekly digest
Top new requests worth voting on arrive in a weekly email that pulls users back into the board.
Closed-loop updates
The moment a feature ships, voters hear about it through the changelog and the feedback loop closes itself.
Triage
A triage flow built to get you to inbox zero.
Most tools give you a status dropdown. UserJot gives you a context-aware action bar that shows only the actions that move each item forward. Triage becomes something you finish, not something you dread.
Actions that fit the moment
Every item shows only the moves that apply at its stage. No generic status dropdown to interpret.
Guardrails built in
Soft limits nudge you toward a focused roadmap and work-in-progress you can actually finish.
Stale and ghost detection
Old items resurface on their own. You keep them, refresh them, or close them.
Auto-advance, like an inbox
After any action, the next item loads. Triage takes minutes, not afternoons.
How we think about pricing
We charge for the product, not for the people using it.
It sounds like a small distinction. In practice, it shapes how the whole system feels to operate.
A feedback tool's job is to make it easy for users to speak up 01. Voters, commenters, people arriving through a shared link. They are the system working. We never want the invoice to ask whether you really want that many of them.
So UserJot scales on the shape of the product you pick (custom domains, integrations, boards, SSO) 02, not on end-user activity. A team of three with ten thousand users pays the same as a team of three with a hundred.
What changes when pricing works this way is subtle. Teams put the board somewhere visible, embed the widget in more places, and ship the same features to more people 03. The loop gets wider on its own. That width is the actual product.
By the numbers
Three numbers worth knowing.
What UserJot costs on day one, how fast an import runs, and how long it takes to go from signup to a live board.
$0
Free forever, unlimited users
Two boards, public roadmap, public changelog, every user you want. Canny free caps at 25 tracked users.
2 min
Canny import, end to end
Paste a token, confirm the AI mapping, and publish. Most teams finish the whole migration before the next meeting.
30 sec
Signup to a live board
Pick a workspace name. Share the link. No configuration sits between you and the first piece of feedback.
Side by side
UserJot vs Canny, feature by feature.
A feature-by-feature read of where the two products diverge. Price is the loudest difference, but design, structure, and onboarding end up mattering just as much.
| Feature | UserJot | Canny |
|---|---|---|
| Design philosophy | Focused, opinionated, polished | Broad, configurable |
| Pricing model | Flat, by feature set | Per tracked user |
| Users on the free plan | Unlimited | 25 tracked users |
| At 1,000 engaged users | $29 / month | $311 to $661 / month |
| At 2,500 engaged users | $59 / month | $499 to $1,036 / month |
| Mobile-first public board | Desktop-centric | |
| Triage action bar | Status dropdown | |
| Feedback structure | Boards, Posts, Statuses | Five-level Ideas hierarchy |
| Onboarding | None required | Webinar and Office Hours recommended |
| Custom domain | Starter, $29 / month | Core, $24 + user scaling |
| PM integrations | Included from Starter | Pro only, from $99 / month |
| Single sign-on | Professional, $59 / month | Business plan, custom pricing |
| Remove vendor branding | Included on paid plans | Business plan, custom pricing |
| AI duplicate detection | Basic | |
| Auto-advance triage | ||
| AI-drafted changelog | ||
| Voter emails on shipped features | Limited | |
| Guest posting, no account | Email required | |
| MCP server for AI agents | ||
| Canny import | Built in, about 2 minutes |
Closing the loop
The last mile of feedback, automated.
Shipping is where most feedback tools end. It's where UserJot's work is most useful. The blank page stays closed, and the right people hear first.
Voters hear first
Everyone who voted or commented gets an email the moment you publish. The list is built for you.
Scheduled updates
Queue announcements for when your users are awake. A weekly digest gently re-engages the quieter ones.
Changelog software with AI that writes, schedules, and notifies for you.
AI changelog software that writes updates from your shipped features, schedules posts, and auto-notifies users who requested them. The in-app widget helps users discover every release the moment you publish.
AI writes complete changelogs
Tell the AI to write a changelog from closed feedback and it drafts the post, title, and tags in your voice.
Automatic user notifications
When you publish, users who voted on those features get an email automatically. No manual list management.
In-app widget
Users can read the latest changelog without leaving your product.
Update indicator
A small badge appears the moment a new changelog lands, so users never miss what shipped.
Link to feedback
Every update links back to the original feature requests and the customers who asked for them.
Schedule posts
Ask the AI to schedule for Monday at 2pm, or let it pick the right time for your audience.
“Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.”
“UserJot has noticeably improved our product process. Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated on improvements. It's helped us move faster and focus on things customers actually want.”
“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen. It's helped us build a loyal community of users who feel like they're shaping the app with us.”
“We'd been looking for a feedback board for some time. Every app we found was either bloated or expensive. Userjot hits the sweet spot! The UI is next-level, and the pace of improvement has been amazing!”
Migration
Two minutes to import your Canny data.
Every comparison page promises easy migration. Ours is genuinely short because we built a proper importer, not an export workflow. Posts, votes, comments, statuses, and users come across intact.
Copy your Canny API token
Canny settings, then API. Thirty seconds to find, one click to copy. No pre-export required.
Paste it into UserJot
Our importer pulls boards, posts, votes, comments, statuses, and users. AI proposes the board and status mapping. You confirm it in a single pass.
Point your links at the new home
Update your feedback link, add redirects if you had a Canny custom domain, and you are live. Most teams switch over a weekend with no downtime.
If anything in your Canny setup is unusual, reach out. We'll run the migration with you and make sure nothing is lost in the move.
Pricing
Pricing that does not punish adoption.
Flat monthly pricing with unlimited users on every plan. Your bill stays the same at a hundred users or ten thousand, on quiet months or loud ones.
Free
Free, forever.
$0/ month
What's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
Starter
For small teams.
$29/ month
Everything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Everything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Give it a weekend
Start a free workspace in 30 seconds.
UserJot takes about 30 seconds to stand up and about 2 minutes to import a Canny board. If the loop looks clearer to you, you keep it. If it doesn't, you've spent less time than reading this page.
Start free
Free forever. No credit card. Unlimited users from day one.
Questions
The ones that come up before teams switch.
Pricing math, migration, the triage system, integrations, and how the two products differ in shape. Answered plainly.
The short answer is scope and pricing. On scope: UserJot does feedback, roadmap, and changelog with a flat data model (Boards, Posts, Statuses). Canny layers a five-level Ideas hierarchy on top. On pricing: UserJot stays flat with unlimited users on every plan, while Canny scales with tracked users, so your bill grows as your users engage. Both products are reasonable. They just optimize for different kinds of teams.
Every feedback detail view has a context-aware action bar at the bottom. It shows only the actions that fit the current phase. New submissions show Close, Merge, Accept, Skip. Items under review show Close and Mark Planned. Completed items show Draft Changelog. After any action, the next item auto-advances, so triage flows like inbox zero. Stale and ghost items surface automatically after sixty days of inactivity. Twenty planned items or five in-progress items trigger gentle guardrails. The system has opinions, and it shares them with you.
Canny Core begins at $24 per month for 100 tracked users and scales with engagement. At 500 users it's $156, at 1,000 it's $311, at 2,500 it's $499. Canny Pro runs from $99 to $1,349 across the same range. UserJot stays flat. Starter is $29 per month. Professional is $59 per month. Unlimited users on both. The point isn't only that we're cheaper at scale, though we are. It's that pricing should reward engagement, not meter it.
Anyone who posts, votes, comments, has feedback submitted on their behalf, or gets captured by Canny AI. Once they enter the list, they count toward your tier. UserJot never meters end users. You invite whoever you want (paying customers, prospects, internal teams), and the price never changes.
Yes. Copy your Canny API token, paste it into UserJot, and our importer pulls in boards, posts, votes, comments, statuses, and users. AI proposes the board and status mapping, and you confirm. Most migrations finish in about two minutes. For anything unusual, reach out and we'll run it with you.
Most teams don't. Ideas introduces a five-level hierarchy (Groups, Subgroups, Ideas, Sub-ideas, Insights), with parallel internal and external views kept in sync. It fits product organizations managing multiple portfolios across dozens of PMs. For startups, small SaaS teams, and single-product companies, the depth is overhead rather than value. UserJot keeps the model one level deep on purpose.
Yes. Slack, Linear, Discord, webhooks, a REST API, and an MCP server for AI agents. The MCP server is uncommon in the category. Claude, Cursor, or any other agent can triage feedback, update the roadmap, and draft changelogs on your behalf. One integration is included on Starter. Professional includes all of them.
Yes, on Starter ($29 per month) and above. Your board lives at feedback.yourcompany.com or any subdomain, with full branding control. Canny offers custom domains from Core at $24 per month, but tracked-user scaling applies on top. At 500 engaged users, the effective cost is $156 per month.
Yes, on paid plans. White-labeling is a standard inclusion rather than an upsell. Canny offers branding removal on the Business plan with custom pricing. Our view is that branding control shouldn't require an enterprise contract.
It's part of the same system as feedback and roadmap. When you move a Post to Completed, UserJot drafts the changelog announcement from the original request and the conversation around it, in your voice, ready to review. Publishing notifies every voter and commenter automatically, and pulses a new-update indicator in the in-app widget.
Professional ($59 per month) includes SAML SSO. Automatic Login (a JWT-based SSO-lite flow) is available on Starter and Professional for in-app identification. Canny places SSO on the Business plan with custom pricing, which typically lands above $1,000 per month.
Both are supported. Guest posting lets users submit without an account or email. Anonymous mode strips author names from public submissions entirely. These significantly improve conversion rates on sensitive feedback. Canny requires an email at minimum.
Thirty seconds from signup to a live board. Pick a workspace name, share the link. No configuration sits between you and the first piece of feedback. If you're importing from Canny, add another two minutes.