Product & Process
Thoughts on product, marketing, and engineering.
How to Collect Customer Feedback (And Actually Use It)
Learn practical ways to collect meaningful customer feedback and turn it into a clear product roadmap. Includes methods, best practices, real-world examples, and common mistakes to avoid.
Email Templates to Ask for Customer Feedback (That Actually Get Responses)
Struggling to get useful feedback from users? These high-conversion email templates are simple, effective, and ready to use. Perfect for onboarding, feature launches, churn recovery, and more — especially when paired with UserJot.
What to Do When You Get No Feedback
Struggling to get feedback from users? Learn why silence happens, what it really means, and how to fix it with honest, practical steps.
Internal vs. Public Feedback: Pros and Cons
Should your product team collect feedback privately or out in the open? Learn the tradeoffs between internal and public feedback—and how to find the right balance for your product team.
How to Prioritize Feature Requests Without Losing Focus (or Users)
Struggling to prioritize feature requests from users? Learn how to separate signal from noise, evaluate ideas clearly, and build a product roadmap that actually makes sense — without burning out your team.
Why Product Teams Need Public Feedback Boards
Public feedback boards help product teams prioritize smarter, build trust with users, and stay aligned. Here's why every SaaS team should have one.
Top 5 Userback Alternatives in 2025
Compare the top 5 user feedback, roadmap, and changelog tools including UserJot, ProductLift, FeedBear, Canny.io, and UserVoice—to find the best fit for your SaaS team.
Top FeatureOS Alternatives (2025)
Find better feedback management than FeatureOS. Compare 5 top alternatives like UserJot, Fider & Nolt for 2025. See pros, cons & pricing for SaaS teams.
LLC vs S-Corp vs C-Corp: Choosing the Right Business Structure for Your SaaS Startup
Detailed guide for SaaS founders comparing LLC, S-Corp, and C-Corp structures. Understand impacts on taxes, VC funding, equity, QSBS, and liability to choose wisely.
Top 4 All-in-One SEO Tools for SaaS Startups in 2025
Detailed comparison of Ahrefs, SEMrush, Moz Pro & Mangools for SaaS startups. Evaluate keyword research, backlinks, site audits, pricing & more to pick your 2025 SEO tool.
Top Landing Page Builders for SaaS Startups in 2025
Find the best landing page builder for your SaaS startup in 2025. Compare top tools like Unbounce, Instapage, HubSpot & more on features, pricing, and integrations.
Full-Time vs. Freelance Developers: Choosing the Right Team for Your SaaS Startup in 2025
Deciding between full-time and freelance developers in 2025? Compare total costs, speed, flexibility, IP risks, and management to build the right dev team for your startup's stage.
Top Affiliate Program Software for SaaS Companies in 2025
Find the right affiliate software for your SaaS in 2025. We compare top platforms on recurring tracking, payouts, pricing & features. Read the detailed guide.
Comparing Top CRM Tools for SaaS (2025)
An in-depth analysis of leading CRM platforms for SaaS companies in 2025. Compare essential features, pricing tiers, scalability options, and integration capabilities to find the perfect CRM solution for your growth stage.
Making Onboarding Work: Real-World Examples and Best Practices (Part 3 of 3)
Discover how Customer Success teams support onboarding, which metrics measure success, and what lessons can be learned from real-world SaaS onboarding examples.
Designing for Engagement: UX Patterns and Psychology in SaaS Onboarding (Part 2 of 3)
Explore common UX design patterns used in SaaS onboarding, from welcome screens to checklists. Understand the psychological principles that make these patterns effective.
Getting Started Right: Why User Onboarding is Key for SaaS Success (Part 1 of 3)
Learn why effective user onboarding is necessary for SaaS growth. Understand the key differences in onboarding approaches for B2B and B2C products targeting SMBs.
Postmark Pricing in 2025: Is it Worth It?
Learn about Postmark pricing in 2025, including the Developer Plan, paid plans, add-ons, and potential costs for different scenarios.
How to Write Changelogs Your Users Will Actually Read
Learn how to write clear, engaging, and benefit-driven changelogs that keep users informed and excited about your product updates.
Resend Pricing in 2025: Is it Worth It?
Learn about Resend pricing in 2025. Compare the free, pro, and enterprise plans to find the best fit for your email needs.
Top Product Changelog Tools in 2025
Explore the best product changelog tools for 2025. Compare UserJot, Headway, LaunchNotes & more to help product managers manage feedback, prioritize features & plan strategy.
Top Product Roadmap Tools in 2025
Explore the best product roadmap tools for 2025. Compare UserJot, Productboard, Aha! & more to help product managers manage feedback, prioritize features & plan strategy.
Top MailChimp Alternatives in 2025
Explore email marketing platforms that serve as strong alternatives to MailChimp in 2025. Compare features, pricing, and use cases for Brevo, Constant Contact, ActiveCampaign, Kit (formerly ConvertKit), MailerLite, Klaviyo, and HubSpot.
Top ProductPlan Alternatives in 2025
Find the best ProductPlan alternatives in 2025 for creating visual roadmaps and managing product strategies at better prices. Simple tools for teams of all sizes.
Top Canny.io Alternatives in 2025
Find the best Canny.io alternatives in 2025 for collecting user feedback and managing feature requests at better prices. Simple tools for teams of all sizes.
Top UserVoice Alternatives in 2025
Find the best UserVoice alternatives in 2025 for collecting user feedback and managing feature requests at better prices. Simple tools for teams of all sizes.
Top Nolt.io Alternatives in 2025
Discover the top Nolt.io alternatives in 2025 for collecting and managing user feedback with better features and pricing. Find simple, effective tools for product teams of any size.
Understanding Aha.io Pricing: Is It Right for Your Team?
Aha.io offers product roadmap software with multiple pricing tiers. This post breaks down the costs and features to help you decide if it's the right fit for your business.
UserVoice Pricing: Is it worth it in 2025?
UserVoice helps businesses collect and manage customer feedback. It offers tools for feedback and idea validation, but is the pricing justified? Let's examine the costs.
Top Online Banks for SaaS Businesses in 2025: A Detailed Guide
A detailed breakdown of the best online banks for SaaS businesses in 2025, including Mercury, Bluevine, First Internet Bank, and Brex, with pros, cons, and recommendations.
Top SaaS Metrics Every SaaS Founder Should Track (and Why)
Discover the four key SaaS metrics—MRR, Churn, LTV, and CAC—that every founder should track to grow a profitable subscription business.
Savio Pricing: Is it worth it in 2025?
Savio helps B2B SaaS teams centralize customer feedback and prioritize feature requests. It offers various pricing tiers, but are the costs justified? Let's examine Savio's pricing in detail.
Add Color to Your Terminal Output with Chalk in Node.js
Learn how to use Chalk in Node.js to add colors and styles to terminal output, making logs and CLI tools more readable.
Match File Patterns Easily in Node.js with minimatch
Learn how to use minimatch in Node.js to match file patterns with glob syntax, simplifying file filtering and path validation.
Parse CSV Files in Node.js with csv-parse
Learn how to use csv-parse in Node.js to read and process CSV files efficiently, with practical examples for developers.
Go-to-Market Strategy for SaaS: A Step-by-Step Guide
Learn how to build a go-to-market plan for your SaaS product. This guide covers finding your audience, setting prices, and launching step-by-step to grow your business.
Defining Your North Star Metric: A Step-by-Step Approach
Learn how to identify and implement your company's North Star Metric. This comprehensive guide will help you choose the right metric to drive growth and align your team.
The Power of Freemium: When (and When Not) to Offer a Free Plan
Explore when to implement a freemium model for your software product. Learn the benefits, challenges, and key factors to consider when deciding if a free plan is right for your business.
Canny Pricing: Is it worth it in 2025?
Canny is a tool that helps you manage your customer support. It's a great tool, but is it worth the price? Let's find out.
Understanding Product Led Growth: A Comprehensive Guide
Learn what Product Led Growth (PLG) is and how it can help your business grow.
What is the difference between SaaS and PaaS?
Learn about the key differences between Software as a Service (SaaS) and Platform as a Service (PaaS), and how to choose the right option for your business needs. Explore examples and understand the benefits of each model.
How to Add a PDF to Your Mailchimp Email Campaign
Learn how to add a PDF to your Mailchimp email campaigns using two simple methods: linking to the PDF or inserting it as an image.
Understanding Nodemon for Node.js Development
Learn how to use Nodemon to improve your Node.js development workflow and increase your productivity.
How to Cancel Your Mailchimp Plan
Learn how to cancel your Mailchimp plan with this step-by-step guide. Find out how to pause your billing temporarily or delete your account permanently, and consider important factors before making your decision.
How to Check if Emails are Opened by People in Mailchimp
Learn how to track email opens in Mailchimp using pixel tracking, view detailed reports, and use advanced features to improve your email marketing strategy. Understand the limitations of open tracking and how to effectively use the data to enhance your campaigns.
Deep Dive into Vector Similarity Search within Postgres and pgvector
Learn how to use pgvector to make vector similarity search easier in Postgres. Discover functions for creating indexes, querying vectors, and more.
How to Archive Contacts in Mailchimp
Learn how to archive contacts in Mailchimp to keep your email list clean and save on marketing costs.
How to Delete Your Mailchimp Account
Learn how to permanently delete your Mailchimp account with this step-by-step guide. Understand the process and what you need to do before you lose all your data.
How to Export Contacts from Mailchimp
Learn the simple steps to export your contacts from Mailchimp. This guide covers how to access your audience, choose export options, and use automation for recurring exports, ensuring you can manage your contact list effectively.
Simplify File System Tasks with fs-extra in Node.js
Learn how to use fs-extra to make file and directory operations easier in Node.js. Discover functions for creating directories, copying files, and more.
The Risks of Ignoring or Misunderstanding User Feedback
Learn about the potential pitfalls of ignoring or misinterpreting user feedback for SaaS products. Understand how to avoid sampling bias and improve your product.
Setting up Postgres and pgvector with Docker for building RAG applications
Learn how to set up Postgres and pgvector with Docker for RAG (Retrieval-Augmented Generation) in this step-by-step guide.
Automating Invoice Generation and Sending with Stripe
Learn how to automate the process of generating and sending invoices using Stripe and TypeScript.
Set Up a Message Queue with Postgres, PGMQ, and Docker
Learn how to set up a message queue similar to SQS with Postgres, PGMQ, and Docker to queue and process messages.
How to use Zod with Express for input validation?
Learn how to create an input validation middleware for Express using Zod.
Adding Coupons to Stripe Checkout
Learn how to add coupons to your Stripe checkout page when using the Stripe SDK.
Employee Generated Content (EGC) for Marketing in SaaS Sales
Learn how to use employee generated content (EGC) for marketing in SaaS sales.
What is Product Lifecycle Management and Why Does Your Business Need It?
Learn about Product Lifecycle Management (PLM) and its importance for SaaS businesses. Understand how PLM helps manage software development, updates, and customer feedback to keep your product relevant and successful.
Accepting Payments with Stripe and Remix
Learn how to accept payments with Stripe and Remix. We'll walk you through the process of setting up Stripe and Remix to accept payments.
How to Enrich Customer Data with LLMs and Web Crawling
Learn how to use LLMs and Puppeteer to crawl customer websites and enrich their data within your SaaS product.
Creating AI Agents in Node Using the AI SDK
Learn how to create AI agents in Node using the AI SDK to automate workflows and tasks.
What Does "Cleaned" Mean in Mailchimp?
An explanation of what "cleaned" means in Mailchimp and how to manage your email list.
What is a Micro SaaS Product?
An in-depth guide to understanding Micro SaaS Products and how they work.
Payment Processor Fees Compared: Stripe, Polar, Lemon Squeezy, Gumroad
A detailed comparison of Stripe, Polar, Lemon Squeezy, and Gumroad fees. See how much each platform charges per transaction.
Hello! Introducing UserJot
Today, I'm excited to launch UserJot. It's a tool designed to help you build something your users love.