Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The UserVoice alternative with a free plan and no sales call.
UserJot is a UserVoice alternative with a feedback board, public roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | UserVoice | UserJot |
|---|---|---|
| Price | Quote only; last listed at $16,000 a year | Free, $29, or $59 a month, flat |
| Free plan | None; 30-day trial after a demo call | Yes, unlimited users and posts |
| Time to launch | 4 to 6 weeks of onboarding, by its own estimate | Minutes |
| Public roadmap | Premium plan, view only | Every plan, with votes and comments |
| Live chat with customers | Not offered; feedback is captured out of Zendesk tickets | Built in, with a shared inbox and an AI operator |
| Your own AI agents | MCP in limited beta for selected accounts | MCP server from $29, for Claude Code, Cursor, Codex, and other remote MCP clients |
Top UserVoice alternatives
UserVoice is built for large product orgs that run feedback through Salesforce and Zendesk and buy software through procurement. For everyone else, these are the alternatives to UserVoice worth a look.
UserJot
Get started freeFeedback board, public roadmap, and changelog as one loop, plus live chat and a shared inbox with Juno, an AI operator, and an MCP server for your own agents.
Best for: SaaS teams that want feedback and customer conversations in one modern tool, without a sales process.
The best-known feedback board, with voting, a roadmap, a changelog, and Jira and Salesforce.
Best for: Teams that need Jira or Salesforce on the board on day one.
Feedback, prioritization, and roadmaps for product teams. The closest to UserVoice in scope.
Best for: Product teams that want planning and feedback in one tool and don't need a public board.
The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps.
Best for: Teams already planning in Aha!.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget.
Best for: Teams that want surveys in the same widget as feedback.
Open source and self-hostable, with posting and voting but no roadmap or changelog.
Best for: Teams whose feedback data has to stay on their own servers.
Where UserVoice falls short.
UserVoice has been around since 2008, and it has depth most feedback tools don't. It also has a price you can't see without a sales call, weeks of onboarding before you go live, a public side your customers can look at but not touch, and no way to answer a customer who is talking to you.
You can't see the price or try it without a call
Quote only; last listed at $16,000 a year
UserVoice doesn't publish prices. You book a demo, and the quote depends on your feedback volume, the tools you pick, and the integrations you need. The last number it published was “starting at $16,000 a year,” up through the first half of 2026 and then gone; the history is in our UserVoice pricing guide. There is no free tier. The 30-day trial comes through the same demo, so you talk to sales before you touch the product, and when a subscription ends the portal goes offline. A Capterra reviewer in December 2023 titled theirs “Good but Bloated” and asked why they were paying for features they didn't use.
It takes weeks to go live
4 to 6 weeks of guided onboarding
UserVoice estimates four to six weeks of guided onboarding, one to two of them technical setup, with a customer success manager assigned to the account. That fits a large company rolling feedback out across divisions. It's a long time to wait for a feedback board, and the most recent G2 review we found, from November 2025, is titled “Great Insights, But Steep Learning Curve.”
Your customers can look, but not participate
Public roadmap on Premium, view only
UserVoice's help center puts the public roadmap on its Premium tier, and visitors can only look: no votes, no comments, no following. UserVoice advertises a changelog on its portal page, but its help center documents only status emails on individual ideas. It doesn't document a way to post without an email address. The public side of UserVoice is a window, not a door.
It stops at the board
No live chat; its AI works for admins only
UserVoice stores feedback. The conversations that produce it happen somewhere else, and its Zendesk app and Salesforce connector exist to lift requests out of those tools onto the board. You pay for a help desk, a feedback tool, and the glue between them. Its AI is a paid add-on. The UserVoice agent, in an invite-only beta, searches and labels ideas for admins; it can't create or merge ideas, change a public status, or send a message to anyone. Your own agents get an MCP server in limited beta for selected accounts. Your customer never meets any of it.
What UserJot does instead.
UserJot keeps the board, roadmap, and changelog. It adds the part UserVoice leaves to other tools: live chat and support email in one inbox, an AI operator who answers first and files what people ask for, and an MCP server for your own agents.
Every plan has unlimited users, including Free, so your bill doesn't move when customers show up. Sign up, name your board, send the link, and you're live in minutes. Paid plans start at $29 with a 14-day trial you start yourself.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Your customers get the whole loop.
Anyone can post a request and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. Mark a request Completed and the people who asked for it find out. The changelog post links back to the requests you closed.
On Starter and up, people can vote without creating an account, and any board can be made private: a customer sees only their own requests, and your team sees all of them.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote, and the ask doesn't end in a transcript. Conversations is in beta and free on every plan while it is.
AI that talks to your customers, not just about them.
Juno is the AI operator built into UserJot. She answers new conversations first, in the customer's language, from your docs and the sites you point her at. When a person is needed, she hands the conversation to your team in the same thread.
On the board, duplicate detection runs as people type, so five versions of the same request don't pile up. In the changelog editor, Juno drafts the post from the requests you completed.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. UserVoice's MCP server is a limited beta for selected accounts.
Claude Code · connected to userjot
Leave whenever you want.
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.
UserVoice vs UserJot, side by side.
| Feature | UserVoice | UserJot |
|---|---|---|
| Pricing and setup | ||
| Published pricing | Quote only | Free, $29, or $59 a month |
| Free plan | No | Unlimited users and posts |
| Self-serve signup | Demo call first | Yes |
| Time to launch | 4 to 6 weeks | Minutes |
| Board, roadmap, and changelog | ||
| Post without an account | Email required | Guest posting, from $29 |
| Public roadmap | Premium plan, view only | Every plan, with votes and comments |
| Customer-facing changelog | Advertised, not documented | Every plan |
| Duplicate detection | Widget suggests matches; merge suggestions need admin approval | As people type, on the board and in the widget |
| In-app widget | Post Idea widget, with Identify | Board, roadmap, changelog, and chat in one widget, with signed user identities |
| AI and support | ||
| AI features | Paid add-on, price not published | Included |
| AI that answers customers | No; the agent is admin-only and can't send messages | Juno, on every plan during beta |
| Live chat and support inbox | No; captures feedback from Zendesk tickets | Built in; chat and forwarded email in one inbox |
| Feedback filed from support conversations | Zendesk app, by an agent | Juno, in chat, after the customer confirms |
| Branding and access | ||
| Custom domain | Premium plan | From $29 |
| Remove vendor branding | Premium plan | $59 |
| Single sign-on | SAML, OIDC, OAuth, JWT | Automatic login from $29; SSO (JWT) at $59 |
| Private boards and roles | Private forums gated by SSO, email domain, or IP; admin, contributor, and view-only admin roles | Private boards from $29; owner and admin roles, three on Free, no seat charge on paid plans |
| Integrations and API | ||
| Slack, Discord | Slack | Both; one integration on Starter, all on Pro |
| Jira, Azure DevOps | Yes | No |
| Salesforce, Zendesk | Yes | No |
| API | Premium plan | Starter and Professional |
| MCP server | Limited beta, selected accounts | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | 30 days' written notice before term ends; no refunds | Any time, from settings |
| Data after cancelling | Deleted 60 days after deactivation | CSV export any time |
UserVoice facts checked against its public site and help center on . UserVoice no longer publishes plan names; “Pro” and “Premium” are the tiers its help center still gates features by. If something has changed, tell us and we will correct it.
Switching from UserVoice to UserJot.
The export is the slow part, and it's four clicks. The rest is a CSV import with AI column mapping that you check before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from UserVoice.
In the admin, export ideas with their voters as CSV. That's the file UserJot imports. Comments are a separate export; keep it for your records, since the import brings ideas and votes.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Add the widget to your app, and on Starter or above, point your own domain at the board so the URL customers know keeps working.Then cancel UserVoice, on their schedule.
Give written notice at least 30 days before your term ends or it renews. The account deactivates at the end of the billing period, and the data is deleted 60 days later, so export first.
UserVoice alternative FAQ
UserVoice doesn't list prices. You get a quote after a demo call, based on feedback volume, tools, and integrations. Through the first half of 2026 its pricing page said “starting at $16,000 a year.” Before that, its named plans ran from $899 to $1,349 a month billed annually, or $999 to $1,499 billed quarterly; a $699 entry plan was dropped in mid-2024.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
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