Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Chat and email, one inbox.
Forward your support address, and email lands right next to chat.
Customer support and feedback for product teams and AI agents.
Live chat, feedback boards, a roadmap, and a changelog, so everything your customers say reaches the people and agents building your product.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
Right inside your app.
One widget for live chat, feedback, your roadmap, and product updates, so customers never have to leave your product to reach you.
- Live chat
- Customers reach your team right in your product. Juno covers the hours you can’t.
- Feedback
- People post ideas and vote on the ones they want, so you know what to build next.
- Roadmap
- What’s planned and in progress is right there, so no one has to email to ask.
- What’s new
- Updates land in the widget the day they ship, where customers will actually see them.
Juno
Replies instantly
Any plans for a mobile app?
4:07 PM
Good news, that's already on our board. Want me to add your vote so you hear when it ships?
4:07 PM
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Planned
1284:07 PM
Yes please!
4:08 PM
Done. Your vote is in and you're following it, so you'll get a note the day it goes live.
4:08 PM
“Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy.”
Filip Minev, Cofounder, TallyAI support agent
MeetJuno.
Juno is built into UserJot, not bolted on. She works from your board, roadmap, and changelog, so she knows what your team knows: what’s planned, what shipped, and who asked.
She learns from your docs, your site, and every conversation, and gets sharper with each one. The longer she works with you, the less your team steps in.
Built for the everyday.
Every language, live.
Read customers in your language. They get replies in theirs.
Talk, and it types.
Say your reply out loud and it comes out as clean text.
Remind me in two days.
Type /remind in a reply, and you get a nudge when it’s time to follow up.
Handoffs come with notes.
When Juno brings in your team, she leaves a private note, so no one asks the customer twice.
Files, both ways.
Customers send screenshots and files. You send them right back.
“Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated.”
Corey Rabazinski, VP of Marketing, SciteThe life of a request.
See what matters.
Every request your customers make lands in one list, with its votes, its status, and the people who asked.
Fig. 1The requests page, sorted by what customers want.
- 1↑ 214Votes from every customer who asked, wherever they asked.
- 2A status that moves the request on your public roadmap.
- 3TrendingA flag on requests that are picking up votes this week.
“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”
Carl Lindesvärd, Founder, OpenPanelShip it, and say so.
Write the changelog next to the work it announces, and everyone who voted hears about it.
- Drafted from what shipped
- Juno writes the first draft from what you completed.
- Linked to every request
- Each post lists the requests it closes, with their votes.
- Out now, or on schedule
- Publish when you’re ready, or pick the day it goes live.
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen.”
Igor Amidzic, Founder, KualiaYour agent works here too.
Connect Claude Code, Cursor, or Codex over MCP. Your agent works with the same requests, changelogs, and conversations your team does.
Claude Code · connected to userjot
Works withClaude CodeCursorCodexand any MCP clientapi.userjot.com/v1/mcp
Everything else, A to Z.
A
- Advanced search
- Find any post across every board.
- API
- Script anything the dashboard can do.
- Auto-tagging
- Every post is tagged as it comes in.
- Automatic login
- Customers arrive on your board already signed in.
C
- Canny import
- Boards, votes, and comments come with you.
- Custom branding
- Your logo and color on the board, widget, and emails.
- Custom domain
- Host your board at your own address.
D
- Duplicate detection
- Similar requests appear as people type.
E
- Email to post
- Forward an email and it becomes a post.
G
- Guest posting
- Anyone can post without an account.
I
- Identity masking
- Hide author names on public posts.
M
- MCP server
- Your agents work in UserJot too.
P
- Private boards
- Posts only your team and the author can see.
S
- Scheduled posts
- Changelog updates go out when you choose.
- Shared inbox
- Chat and forwarded email in one list.
- Single sign-on
- Sign in through your identity provider.
- Slack
- Turn a message into a request.
- Stale items
- Requests left untouched get flagged.
U
- Unlimited users
- On every plan, including Free.
W
- Weekly digest
- The week’s top ideas, emailed to your users.
- Widget
- One script tag puts it all in your app.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
Get started free
- Free forever plan
- No credit card
- Set up in 30 seconds