The Aha! Ideas alternative with a flat price and a free plan.

UserJot is an Aha! Ideas alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureAha! IdeasUserJot
Price$39 a seat a month billed yearly, three seats minimum; $49 monthlyFree, $29, or $59 a month, flat
Time to launchA 30-day trial, then three seats and portal setupMinutes
Free planNone; 30-day trialUnlimited users and posts, 2 boards, 3 admins
Who paysEvery teammate who looks at ideas, including viewersNobody; no seat charge on any plan
Public roadmapA report published on a portal page, on AdvancedEvery plan, with votes and comments
Live chat with customersNone listed; Zendesk capture on AdvancedBuilt in, with a shared inbox and Juno, an AI operator

Top Aha! Ideas alternatives

Aha! Ideas is priced by the internal seat, three at minimum. If you want a board your whole team can open without a license, these are the alternatives to Aha! Ideas worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, inside your app and on your own domain from Starter, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.

    Best for: SaaS teams that want customers voting and the whole team reading, without buying a seat for each of them.

  2. Feedback board with voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.

    Best for: Teams that need Jira or Salesforce on the board on day one.

  3. Feedback, prioritization, and roadmaps for product teams. The closest to Aha! in scope, and also priced per maker.

    Best for: Product teams that want planning and feedback in one tool.

  4. Roadmaps, ideas, and feedback, sold as separate modules, with a lean-roadmap approach instead of dated timelines.

    Best for: Product teams that want outcome-based roadmaps and are willing to buy the pieces separately.

  5. Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.

    Best for: Teams on Jira Premium who were asking why they'd pay for Aha! too.

  6. Enterprise feedback management sold by quote, with Salesforce and Zendesk connectors and onboarding measured in weeks.

    Best for: Large product orgs that buy through procurement and run feedback through Salesforce.

  7. Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.

    Best for: Teams whose feedback data has to stay on their own servers.

Where Aha! Ideas falls short.

Aha! Ideas is the feedback half of a suite that product teams have planned in since 2013, with portals, scoring, Salesforce, and 24/7 support. It also has a price for every teammate who looks at it, a roadmap and changelog that are reports on a page, the basics on the higher tier, and AI sold by the credit, for contributors and up.

Every seat is a paid seat

$39 a seat a month, three seats minimum, $1,404 a year to start

Aha! Ideas is $39 a seat a month billed yearly, or $49 monthly, and you buy at least three. The smallest bill is $1,404 a year or $147 a month. Every internal role pays: owners, contributors, and the reviewers and viewers who only read and vote. Advanced is $59 a seat billed yearly, so $2,124 a year at the minimum. There is no free plan. The 30-day trial needs no card and then ends. Aha!'s terms raise the price 3% on every anniversary, and stopping a renewal takes 30 days' written notice. A Reddit thread from February 2023 put it as “pretty expensive to get seats for your full team.”

What UserJot does instead.

UserJot keeps the portal: a public board at its own URL, on your own domain from Starter, where customers post, vote, and comment. It adds what Aha! Ideas leaves to other products: a roadmap with votes, a changelog, and live chat and support email in one inbox, plus Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.

Every plan has unlimited users, including Free, and nobody on your team needs a seat to read the board. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

Your whole team can read it for free.

The board is a public web page. Anyone at your company can open it, read the requests, and see the votes without an account or a license. Owners and admins manage the board from the dashboard, and adding one doesn't change your bill.

Customers vote without creating an account on Starter and up, and any board can be made private, so a customer sees only their own requests while your team sees all of them. On Starter and up, turn on moderation and new posts wait for your approval before they go public.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

A roadmap and changelog customers can use.

When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, where customers can keep voting and commenting. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, everyone who voted gets an email. Publish the changelog post, link the request from the editor, and the widget shows customers a new update is waiting.

The widget puts the same board, roadmap, and changelog inside your app, and with Conversations on, a Messages tab for live chat. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, included, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. There are no credits to buy and no seat she's locked behind.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. Aha! has an MCP server too, and AI-backed calls through it spend the same credits.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

The price is the plan.

$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, and there is no charge per admin. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.

Aha! Ideas vs UserJot, side by side.

FeatureAha! IdeasUserJot
Pricing
Pricing modelPer internal seat, three minimumFlat, by feature set
Entry price$39 a seat billed yearly; $49 monthly$0
Smallest paid bill$1,404 a year, or $147 a month$29 a month
Free planNo; 30-day trial without a cardUnlimited users and posts, 2 boards, 3 admins
Who needs a seatOwners, contributors, reviewers, and viewersNobody; owners and admins are free on every plan
Portal visitorsUnlimited, freeUnlimited, free
Annual price increase3% on every anniversary, in the termsNone
Trial30 days of Advanced, no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Public feedback portalEssentialsEvery plan
Post without an accountFirst idea without a password; a password to come backGuest posting, from $29
Approval queueEssentialsFrom $29
Public roadmapA report or Roadmaps view on an Advanced portal pageEvery plan, with votes and comments
ChangelogRelease notes on an Advanced portal page; none documentedEvery plan, with a widget notification
Custom statusesEssentialsSix fixed statuses
Duplicate detectionManual merge on Essentials; AI suggestions on AdvancedAs people type, on the board and in the widget
ScoringCustom metrics and equationsVotes and comments
Portal languagesEnglish, Spanish, German, French, and Dutch, on AdvancedBoard in 12 languages, including Arabic
Widget, AI, and support
In-app widgetIdea submission and polls, on Advanced; logged-in users, desktopBoard, roadmap, changelog, notifications, and chat in one widget
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AI pricing10 to 15 credits a seat a month; $39 per 250Included
AI that answers customersNone listed; Elle works for contributors and aboveJuno, in chat and email, on every plan during beta
Feedback from conversationsZendesk and a feedback webhook, on AdvancedJuno, in your own chat, after the customer confirms
AI changelog draftingElle drafts text; a release-notes generator is a Roadmaps featureJuno, in the editor, from the requests you completed
Branding and access
Custom domainAdvancedFrom $29
Remove vendor brandingNot documented$59
Customer sign-inSAML, OIDC, and JWT on EssentialsIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team sign-inSAML on EssentialsNo SAML
Private boardsPrivate portals on EssentialsFrom $29; a customer sees only their own requests, and your team sees all of them
Integrations and API
Slack, TeamsBothSlack; one integration on Starter, all on Professional
DiscordNot listedYes
JiraTwo-way sync, on AdvancedNo
Zendesk, Salesforce, HubSpotAdvancedNo; UserJot has its own inbox
ZapierYesNo
API and webhooksBoth plansAPI on Starter and Professional
MCP serverYes; AI-backed calls use creditsStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
Cancellation30 days' written notice before the term ends, per the terms; no refund of the remainderAny time, from settings
ExportIdeas, votes, and comments as CSV or Excel; formatting strippedPosts as CSV, any plan
Import from the otherUserVoice importer; CSVCSV with AI mapping

Aha! Ideas facts checked against its public site and support documentation on . “Essentials” and “Advanced” are the two standalone Aha! Ideas plans; Aha! Roadmaps is a separate product. If something has changed, tell us and we will correct it.

Switching from Aha! Ideas to UserJot.

Export your ideas as a list report, import the CSV, and check the mapping. The notice period is the slow part, so start there.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Give notice.

    Aha!'s terms want 30 days' written notice to support@aha.io before your term renews, and prepaid time isn't refunded, so send it first and migrate during the remainder.
  2. Export from Aha!.

    Build a list report of your ideas with status, votes, and comments and export it as CSV. Export the portal users too; that file carries each person's email and their counts.
  3. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.

    Import from CSV →

  4. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

Aha! Ideas alternative FAQ

$39 a seat a month on Essentials and $59 on Advanced, billed yearly, or $49 and $74 month to month, with a three-seat minimum. The smallest bill is $1,404 a year for Essentials or $2,124 for Advanced. Every internal user pays, including viewers who only read and vote; people who use the public portal are free. The terms add 3% on every anniversary. Aha! Roadmaps, the planning product, is priced separately and includes Ideas Essentials.


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