Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is an Aha! Ideas alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | Aha! Ideas | UserJot |
|---|---|---|
| Price | $39 a seat a month billed yearly, three seats minimum; $49 monthly | Free, $29, or $59 a month, flat |
| Time to launch | A 30-day trial, then three seats and portal setup | Minutes |
| Free plan | None; 30-day trial | Unlimited users and posts, 2 boards, 3 admins |
| Who pays | Every teammate who looks at ideas, including viewers | Nobody; no seat charge on any plan |
| Public roadmap | A report published on a portal page, on Advanced | Every plan, with votes and comments |
| Live chat with customers | None listed; Zendesk capture on Advanced | Built in, with a shared inbox and Juno, an AI operator |
Aha! Ideas is priced by the internal seat, three at minimum. If you want a board your whole team can open without a license, these are the alternatives to Aha! Ideas worth a look.
Public feedback board, roadmap, changelog, and live chat in one product, inside your app and on your own domain from Starter, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.
Best for: SaaS teams that want customers voting and the whole team reading, without buying a seat for each of them.
Feedback board with voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.
Best for: Teams that need Jira or Salesforce on the board on day one.
Feedback, prioritization, and roadmaps for product teams. The closest to Aha! in scope, and also priced per maker.
Best for: Product teams that want planning and feedback in one tool.
Roadmaps, ideas, and feedback, sold as separate modules, with a lean-roadmap approach instead of dated timelines.
Best for: Product teams that want outcome-based roadmaps and are willing to buy the pieces separately.
Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.
Best for: Teams on Jira Premium who were asking why they'd pay for Aha! too.
Enterprise feedback management sold by quote, with Salesforce and Zendesk connectors and onboarding measured in weeks.
Best for: Large product orgs that buy through procurement and run feedback through Salesforce.
Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Aha! Ideas is the feedback half of a suite that product teams have planned in since 2013, with portals, scoring, Salesforce, and 24/7 support. It also has a price for every teammate who looks at it, a roadmap and changelog that are reports on a page, the basics on the higher tier, and AI sold by the credit, for contributors and up.
$39 a seat a month, three seats minimum, $1,404 a year to start
Aha! Ideas is $39 a seat a month billed yearly, or $49 monthly, and you buy at least three. The smallest bill is $1,404 a year or $147 a month. Every internal role pays: owners, contributors, and the reviewers and viewers who only read and vote. Advanced is $59 a seat billed yearly, so $2,124 a year at the minimum. There is no free plan. The 30-day trial needs no card and then ends. Aha!'s terms raise the price 3% on every anniversary, and stopping a renewal takes 30 days' written notice. A Reddit thread from February 2023 put it as “pretty expensive to get seats for your full team.”
Public roadmap and release notes: custom portal pages, on Advanced
Aha! Ideas lists no roadmap or changelog of its own. A public roadmap is an Ideas report, or a roadmap from Aha! Roadmaps, a separate product, published onto a custom portal page, which is an Advanced feature. Release notes are the same, a note on a custom page. No release feed, RSS, or shipped-it widget is documented. Customers do get an email when an idea they voted on changes status, and that part works on every plan.
Custom domain, widgets, Jira, Zendesk, translation: Advanced
Putting the portal on your own domain is an Advanced feature, so the floor for it is $59 a seat for three seats. The in-app widgets are Advanced too, and Aha!'s install guide says they need a logged-in user and are not optimized for mobile. Jira sync, Zendesk, Salesforce, HubSpot, portal translation, and automation sit on the same tier. Whether the “Idea management by Aha!” credit on the portal can be removed at all isn't documented. A customer asked in June 2026 to re-brand the widget inside their own application, and the request sits at “Future consideration.”
10 to 15 AI credits a seat a month; $39 per 250 more
Aha! Ideas lists no live chat. Feedback from support comes in through Zendesk or a webhook, on Advanced. Its AI, Elle, drafts text, groups ideas into themes, and suggests duplicates to merge, and it runs on pooled credits: 10 a seat a month on Essentials, 15 on Advanced, and $39 for a pack of 250 when they run out. Elle needs a contributor seat or higher, so a reviewer can't use it. No AI in Aha! Ideas is listed as carrying a conversation with a customer. A Capterra reviewer in January 2026 wrote “steep learning curve,” and a Reddit thread from February 2023 said it was “just too much setup if you're not running a massive org.”
UserJot keeps the portal: a public board at its own URL, on your own domain from Starter, where customers post, vote, and comment. It adds what Aha! Ideas leaves to other products: a roadmap with votes, a changelog, and live chat and support email in one inbox, plus Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.
Every plan has unlimited users, including Free, and nobody on your team needs a seat to read the board. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
The board is a public web page. Anyone at your company can open it, read the requests, and see the votes without an account or a license. Owners and admins manage the board from the dashboard, and adding one doesn't change your bill.
Customers vote without creating an account on Starter and up, and any board can be made private, so a customer sees only their own requests while your team sees all of them. On Starter and up, turn on moderation and new posts wait for your approval before they go public.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, where customers can keep voting and commenting. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, everyone who voted gets an email. Publish the changelog post, link the request from the editor, and the widget shows customers a new update is waiting.
The widget puts the same board, roadmap, and changelog inside your app, and with Conversations on, a Messages tab for live chat. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. There are no credits to buy and no seat she's locked behind.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Aha! has an MCP server too, and AI-backed calls through it spend the same credits.
Claude Code · connected to userjot
$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, and there is no charge per admin. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
| Feature | Aha! Ideas | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Per internal seat, three minimum | Flat, by feature set |
| Entry price | $39 a seat billed yearly; $49 monthly | $0 |
| Smallest paid bill | $1,404 a year, or $147 a month | $29 a month |
| Free plan | No; 30-day trial without a card | Unlimited users and posts, 2 boards, 3 admins |
| Who needs a seat | Owners, contributors, reviewers, and viewers | Nobody; owners and admins are free on every plan |
| Portal visitors | Unlimited, free | Unlimited, free |
| Annual price increase | 3% on every anniversary, in the terms | None |
| Trial | 30 days of Advanced, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Public feedback portal | Essentials | Every plan |
| Post without an account | First idea without a password; a password to come back | Guest posting, from $29 |
| Approval queue | Essentials | From $29 |
| Public roadmap | A report or Roadmaps view on an Advanced portal page | Every plan, with votes and comments |
| Changelog | Release notes on an Advanced portal page; none documented | Every plan, with a widget notification |
| Custom statuses | Essentials | Six fixed statuses |
| Duplicate detection | Manual merge on Essentials; AI suggestions on Advanced | As people type, on the board and in the widget |
| Scoring | Custom metrics and equations | Votes and comments |
| Portal languages | English, Spanish, German, French, and Dutch, on Advanced | Board in 12 languages, including Arabic |
| Widget, AI, and support | ||
| In-app widget | Idea submission and polls, on Advanced; logged-in users, desktop | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI pricing | 10 to 15 credits a seat a month; $39 per 250 | Included |
| AI that answers customers | None listed; Elle works for contributors and above | Juno, in chat and email, on every plan during beta |
| Feedback from conversations | Zendesk and a feedback webhook, on Advanced | Juno, in your own chat, after the customer confirms |
| AI changelog drafting | Elle drafts text; a release-notes generator is a Roadmaps feature | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Advanced | From $29 |
| Remove vendor branding | Not documented | $59 |
| Customer sign-in | SAML, OIDC, and JWT on Essentials | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team sign-in | SAML on Essentials | No SAML |
| Private boards | Private portals on Essentials | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Teams | Both | Slack; one integration on Starter, all on Professional |
| Discord | Not listed | Yes |
| Jira | Two-way sync, on Advanced | No |
| Zendesk, Salesforce, HubSpot | Advanced | No; UserJot has its own inbox |
| Zapier | Yes | No |
| API and webhooks | Both plans | API on Starter and Professional |
| MCP server | Yes; AI-backed calls use credits | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | 30 days' written notice before the term ends, per the terms; no refund of the remainder | Any time, from settings |
| Export | Ideas, votes, and comments as CSV or Excel; formatting stripped | Posts as CSV, any plan |
| Import from the other | UserVoice importer; CSV | CSV with AI mapping |
Aha! Ideas facts checked against its public site and support documentation on . “Essentials” and “Advanced” are the two standalone Aha! Ideas plans; Aha! Roadmaps is a separate product. If something has changed, tell us and we will correct it.
Export your ideas as a list report, import the CSV, and check the mapping. The notice period is the slow part, so start there.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
$39 a seat a month on Essentials and $59 on Advanced, billed yearly, or $49 and $74 month to month, with a three-seat minimum. The smallest bill is $1,404 a year for Essentials or $2,124 for Advanced. Every internal user pays, including viewers who only read and vote; people who use the public portal are free. The terms add 3% on every anniversary. Aha! Roadmaps, the planning product, is priced separately and includes Ideas Essentials.
Give them one place to ask, and give your team and your agents one place to answer.