A feedback board your customers actually use.

A feedback board is a page where your customers post ideas, vote on the ones they want, comment, and see the status of each request. The requests with the most votes rise, and when one is done, everyone who voted hears about it. It replaces the feature requests scattered across email threads, support tickets, Slack messages, and the spreadsheet somebody started and stopped updating.

UserJot’s board is that page and everything attached to it: a public roadmap built from the same requests, a changelog that closes the loop, and a widget that puts all three inside your app. It’s free with unlimited users and posts. You pay for a custom domain or private boards, not for how many customers post.

A new board is public: anyone can read it, vote, and search it, and search engines index it under your product’s name, with a sitemap of its own. That is what makes a board work. Customers see they aren’t the only one asking, and vote on an existing request instead of posting another.

On Starter and up, a board can be private. A customer signed in to a private board sees only the requests they posted, your team sees all of them, and the board stays out of search engines. A single request on a public board can be made private too, for the idea a customer would rather not have under their name.

Every board starts at yourcompany.userjot.com, with the roadmap at /roadmap and the changelog at /updates. On Starter and up, one DNS record moves all three to feedback.yourcompany.com, so the board is part of your site rather than a link away from it.

Your logo, your name, and your accent color are on the board on every plan, in a light or dark theme that follows the reader’s system. Professional takes the Powered by UserJot badge off, so nothing on the page is ours.

Out of the box, a customer signs in with their email or Google and posts under their name. On Starter and up, automatic login carries the customer from your app to the board already signed in, and guest posting lets anyone post, vote, and comment with no account at all.

On Professional, single sign-on lets your own server sign customers in, and the board’s login button can be hidden entirely, so the only way onto the board is through your product.

The board comes in twelve languages: English, German, Spanish, French, Italian, Dutch, Portuguese in two flavours, Russian, Ukrainian, Chinese, and right-to-left Arabic. It follows each visitor’s browser by default, or you fix it to one. The menus and labels are in the visitor’s language; the requests themselves stay as customers wrote them.