The Savio alternative with a flat price and no seats to count.

UserJot is a Savio alternative with a public feedback board, roadmap, changelog, and live chat in one product. One flat price for the whole team, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureSavioUserJot
Price$49 a month for one seat; $29 for each extra seat on EssentialFree, $29, or $59 a month, flat
Free planNone; 14-day trialYes, unlimited users and posts
Five people on the team$165 a month on Essential, $295 on Professional$0, $29, or $59 a month
Post without an accountNo; customers log in, or your app signs a JWTFrom $29
Customers told when you shipYou pick recipients and send the email by handEvery status change emails everyone who voted
Live chat with customersNone listed; feedback comes in from Intercom and Help ScoutBuilt in, with a shared inbox and Juno, an AI operator

Top Savio alternatives

Savio charges by the seat and emails customers only when you send one. If you want a flat price and customers who hear back on their own, these are the alternatives to Savio worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, no seat charge, free to start.

    Best for: SaaS teams that want customers in the loop and the whole team in the tool, at one price.

  2. Feedback board, roadmap, and changelog with a long integration list, priced by tracked users.

    Best for: Teams that want requests pulled out of Intercom or Zendesk and into Jira or Linear.

  3. Feedback, prioritization, and roadmaps for product teams. The closest to Savio in intent.

    Best for: Product teams that want planning on top of feedback and don't need a public board.

  4. Feedback boards, a roadmap, and a changelog, priced by team size.

    Best for: Small teams that want the customer-facing pieces Savio doesn't document.

  5. Atlassian's tool for collecting and scoring ideas inside Jira.

    Best for: Teams already planning in Jira that only need the internal half.

  6. Feedback, roadmap, changelog, and surveys, priced by seat.

    Best for: Teams that want surveys alongside the board and are fine paying per seat.

Where Savio falls short.

Savio collects feedback from Intercom, Help Scout, Zendesk, and your CRM into one place for the product team, with revenue on every request. It also has a price that climbs with every teammate you add, a loop you close by hand, no documented widget or changelog, and customer boards on savio.io, and AI its own customers are still asking for.

You pay for each person on your team

Essential: $49 a month for one seat, $29 for each extra one

Savio charges for every Owner, Admin, and Manager seat. Essential is $49 a month for the first seat and $29 for each one after it. A five-person team is $165 a month on Essential and $295 on Professional. There is no free plan. The 14-day trial lets the whole team in, and then the seats start counting. Customers who vote on the board are free.

What UserJot does instead.

UserJot keeps what Savio is for: feedback from your customers, organized for your team. It puts the customer in it with a public board on your own domain, a roadmap with votes, a changelog, and a widget that brings all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.

Every plan has unlimited users. Paid plans have no seat charge, so the whole team is in the tool from day one; Free has three admin seats. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

The loop closes itself.

Anyone can post a request and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.

On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

The whole board, inside your app too.

Your board lives at its own URL, where anyone can browse, post, and vote, on your domain from Starter. The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, Notifications, and, with Conversations on, Messages, in one panel. Identify a user once and their posts, votes, and messages in the widget are attributed to them; on Starter and up, automatic login carries that identity onto the board.

Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board checks for duplicates as people type and shows the match before the request is posted.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. Savio's API is on Professional, and no MCP server was found.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

No seats to count.

Owners and admins on every plan with no seat charge, three on Free. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time. No annual contract, no notice window.

Savio vs UserJot, side by side.

FeatureSavioUserJot
Pricing
Pricing modelPer Owner, Admin, or Manager seat; customers who vote are freeFlat, by feature set
Free planNoneUnlimited users and posts, 2 boards, 3 admins
One seat$49 a month on Essential, $99 on Professional, $299 on Business$0, $29, or $59 a month
Five seats$165 on Essential, $295 on Professional, $535 on Business$0, $29, or $59 a month
Ten seats$310 on Essential, $540 on Professional, $830 on Business$0, $29, or $59 a month
Trial14 days, no card, any number of teammates14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Public feedback boardYes; the live customer boards we found are on savio.ioYes, on your domain from $29
Post without an accountNo; Savio login or JWT from your appGuest posting, from $29
Approval queueNot documented; posts are public after email verificationFrom $29
Public roadmapKanban, shared read-only by link; 1 on Essential, 5 on ProfessionalEvery plan, with votes and comments
ChangelogNot documentedEvery plan
Email when a request shipsManual: you choose recipients and sendAutomatic on every status change
Custom statusesYes, with a separate public labelSix fixed statuses
Duplicate detectionManual merge; detection not documentedAs people type, on the board and in the widget
Board languagesEnglish; others not documentedBoard in 12 languages, including Arabic
Widget, AI, and support
In-app widgetNot documented; a feedback form you link to, or build your own on the APIBoard, roadmap, changelog, notifications, and chat in one widget
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AIOpenAI for categorization, per its terms; no named feature, plan, or priceJuno, in chat, email, and the changelog editor
Feedback from conversationsYour team tags conversations in Intercom, Help Scout, or ZendeskJuno, in your own chat, after the customer confirms
Browser extensionChrome, on ProfessionalNo
Branding and access
Custom domainNot documented; live customer boards are on savio.ioFrom $29
Remove vendor brandingNot documented$59
Customer identityJWT SSO for the board, on every planIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team seatsPaid: $29 to $59 a month each after the first3 on Free; no seat charge on paid plans
Private boardsEvery planFrom $29; a customer sees only their own requests, and your team sees all of them
Integrations and API
Slack, DiscordSlack on every plan; Discord not listedBoth; one integration on Starter, all on Professional
Intercom, Help ScoutEvery planNo; UserJot has its own inbox
ZendeskProfessionalNo
Jira, ShortcutProfessionalNo
HubSpot, SalesforceBusinessNo
ZapierProfessionalNo
APIProfessionalStarter and Professional
MCP serverNone foundStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationPricing page says any time; terms require 60 days' written notice before a 12-month renewalAny time, from settings
ExportCSV emailed to you, plus the API on ProfessionalPosts as CSV, any plan
Import from the otherCSV you email to Savio's teamCSV import with AI column mapping

Savio facts checked against its public site, help center, and terms on . Prices are from its pricing page in monthly billing; seat totals are its published first-seat and extra-seat rates added up. If something has changed, tell us and we will correct it.

Switching from Savio to UserJot.

Savio emails you a CSV. UserJot imports it with AI column mapping that you check before anything is written.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from Savio.

    In Savio, export your feature requests as CSV; the file arrives by email and respects whatever filters you had on. Export feedback separately if you want the verbatims for your records. Vote totals come across as a count per request.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, votes, statuses, and dates to UserJot's fields; check the mapping, confirm, done.

    Import from CSV →

  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel Savio, in writing.

    Its pricing page says you can cancel any time and its terms ask for 60 days' written notice before a 12-month term renews, so email them and keep the reply. Its 2023 guidance says there is no in-app cancellation.

Savio alternative FAQ

From $49 a month. Savio has three plans priced per Owner, Admin, or Manager seat: Essential is $49 a month for the first seat and $29 for each additional one; Professional is $99 and $49; Business is $299 and $59. Billed yearly, the first seat is $39, $79, or $249 a month. Customers who post and vote are free. The full breakdown is in our Savio pricing guide.


Your customers are already talking.

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