The simple Userback alternative for feedback and roadmaps
Userback is built for bug tracking and visual feedback. UserJot is built for product feedback, roadmaps, and changelogs. Simpler pricing, no seat limits, and features that keep users engaged.
Free forever planUnlimited users30-second setup
Userback is great for bugs.
UserJot is built for feedback.
Userback focuses on visual bug tracking with screenshots and session replays. If you need product feedback, roadmaps, and changelogs, you need a different tool. UserJot is purpose-built for collecting feature requests and keeping users engaged.
Per-seat pricing adds up
Pricing scales with team size. Larger teams pay significantly more.
Built for bug tracking
Focus on technical feedback, not product feature requests and roadmaps.
Client onboarding friction
Users report clients struggle to set up accounts for giving feedback.
Limited roadmap features
Basic feature portal. Less emphasis on public roadmaps and changelogs.
Why teams are switching
from Userback to UserJot
We built UserJot specifically for product feedback, not bug tracking. Simple pricing, beautiful design, and features that help you build what users want.
Built for product feedback
Userback excels at bug tracking. UserJot excels at collecting feature requests, voting, roadmaps, and changelogs. If you need users to tell you what to build next, UserJot is purpose-built for that.
Unlimited users, simple pricing
No per-seat pricing that scales with team size. Unlimited users on all plans. Your price stays flat whether you have 5 team members or 50.
Everything else you need
Guest feedback, no login
Users submit feedback without creating accounts. No friction.
Public roadmaps built-in
Share your roadmap automatically. Show users what you are building.
Dark mode everywhere
Widget, portal, dashboard with full dark mode support
AI-powered features
Smart duplicate detection and automatic categorization included
UserJot vs Userback:
Side-by-side comparison
See exactly how UserJot compares to Userback across pricing, features, and user experience.
| Feature | UserJot | Userback |
|---|---|---|
| Primary focus | Product feedback & roadmaps | Bug tracking & visual feedback |
| Pricing model | Flat rate, unlimited users | Per-seat pricing |
| Guest feedback | No account required | Account setup friction reported |
| Public roadmaps | Full-featured, auto-updating | Basic feature portal |
| Changelog system | AI-powered, built-in | Limited emphasis |
| Setup time | 30 seconds | Quick, but focused on bug tracking |
| User engagement features | Automated email flows, notifications | Limited |
| Visual bug tracking | Basic feedback collection | Advanced screenshots, session replay |
| Target use case | Feature requests & roadmaps | Bug reports & QA |
Built for product feedback, not bug tracking
UserJot focuses on what matters for product teams: collecting feature requests, prioritizing with votes, sharing roadmaps, and keeping users engaged.
Voting & prioritization
Let users vote on features they want. Best ideas rise to the top.
Discussion threads
Users discuss ideas, add context, and collaborate on requests.
Public roadmaps
Share your roadmap automatically. Show users what you are building.
Smart changelogs
AI writes changelog posts and notifies the right users automatically.
In-app widget
Collect feedback directly in your product with one line of code.
Email automation
Automatic notifications for votes, comments, and status changes.
AI duplicate detection
Shows similar ideas as users type, consolidating votes automatically.
Private boards
Create internal boards for sensitive customer feedback and requests.
Switching from Userback
to UserJot is simple
Moving from Userback to UserJot is straightforward. We'll help you migrate your feedback data and get your team up to speed quickly.
Export from Userback
Download your feedback data from Userback using their export features.
Import to UserJot
Upload your data and we map everything to UserJot. Personal support included.
You're done
All feedback imported. Start collecting feature requests and sharing roadmaps.
Need help migrating? We'll personally help you move from Userback to UserJot. Our team will guide you through the entire process.
Simple pricing for
product teams
Unlimited users on all plans. No per-seat pricing that scales as your team grows. Start free, upgrade when you need advanced features.
Free
Free, forever.
What's included
- Unlimited Posts
- Unlimited Users
- 3 Admin Roles
- 2 Feedback Boards
- Roadmap
- Changelog
Starter
For small teams.
What's included
- Custom Domain
- Custom Branding
- Guest Posting
- 5 Feedback Boards
- Private Boards
- One Integration
Professional
For growing teams.
What's included
- Unlimited Boards
- Advanced Search
- Guest Posting
- Single Sign-On
- Unlimited Integrations
- Unlimited Admin Roles
Teams switching from Userback save on per-seat costs while getting better roadmap and changelog features.
Why teams switch from Userback to UserJot
These are the actual reasons teams tell us when they migrate from Userback.
Need product feedback
"Userback is great for bugs, but we needed feature requests and roadmaps. UserJot is purpose-built for that."
Unlimited users
"No more per-seat pricing. We can add our whole team without the bill going up."
Guest feedback works
"Users can submit feedback without accounts. No onboarding friction like we had with Userback."
Better roadmaps
"UserJot's public roadmap features are way more developed than Userback's basic portal."
Try the Userback alternative built for product feedback
Join teams who switched from Userback for better feedback and roadmap features. Simple pricing. No friction. Built for product teams. Stop using a bug tracker when you need a feedback tool.
Free forever • No credit card • Unlimited users • 30-second setup
Frequently asked questions
Everything you need to know about switching from Userback to UserJot.
Userback is built for visual bug tracking with screenshots and session replays. UserJot is built for product feedback, voting, roadmaps, and changelogs. If you need users to tell you what features to build, UserJot is purpose-built for that use case.
UserJot focuses on collecting feature requests and feedback, not technical bug reports. If you need advanced visual bug tracking with screenshots and session replay, Userback is better. If you need feature requests, voting, and roadmaps, UserJot is better.
Yes! UserJot allows guest feedback submissions without requiring account creation. This eliminates the client onboarding friction that Userback users report. Anyone can submit ideas instantly.
UserJot doesn't have per-seat pricing. Userback charges per team member. UserJot offers unlimited users on all plans. Add 5 people or 50 people, your price stays the same. No surprises as your team grows.
Yes! We help teams migrate from Userback with personal support. Export your feedback data from Userback, and we'll help you import and organize everything in UserJot. Our team guides you through the process.
Yes. UserJot has full-featured public roadmaps that update automatically when you change feedback status. Userback has basic feature portals with less emphasis on roadmaps. If public roadmaps are important, UserJot is better.
UserJot has AI-powered changelogs that write themselves and notify the right users automatically. Userback has limited emphasis on changelogs. If keeping users informed about shipped features matters, UserJot is purpose-built for that.
Both are quick to set up. UserJot takes about 30 seconds to create a workspace and start collecting feedback. The main difference is UserJot focuses on product feedback, while Userback focuses on bug tracking.
Yes! UserJot has a generous free plan with unlimited users, posts, and core features. No credit card required. No time limit. Try everything before deciding to upgrade. Both tools offer trials.
If you need advanced visual bug tracking with session replay, keep Userback for that. Use UserJot for feature requests, roadmaps, and changelogs. Many teams use specialized tools for each use case rather than compromising on either.
UserJot integrates with popular tools through webhooks, API, and Zapier. Userback has extensive development tool integrations for bug tracking. UserJot focuses on integrations that help with product feedback and roadmap management.
If your primary need is collecting feature requests, prioritizing with votes, sharing roadmaps, and keeping users engaged, UserJot is better. If you need visual bug reports with screenshots and session replay, Userback is better. Choose based on your primary use case.