The FeatureOS alternative with a free plan and no seat fees.

UserJot is a FeatureOS alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureFeatureOSUserJot
Price$60, $120, or $250 a month; $50, $100, or $208 billed yearlyFree, $29, or $59 a month, flat
Free planNone on the pricing page; its startup page still describes oneYes, unlimited users and posts
Team seats5, 10, or 15 included; $15 a month for each one after3 on Free; up to 100 on paid plans, no seat charge
Remove vendor brandingGrowth, $120 a month$59
Live chat with customersA separate product, SupportWireBuilt in, with a shared inbox and Juno, an AI operator
API and MCP serverAPI on Growth, $120 a month; MCP plan not publishedBoth from $29

Top FeatureOS alternatives

FeatureOS bundles five modules and counts seats. If you want a feedback board at a flat price, these are the alternatives to FeatureOS worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, and up to 100 teammates on paid plans.

    Best for: SaaS teams that want the board and a support inbox in one modern tool, with no seats to count.

  2. Feedback board, roadmap, and changelog with a long integration list, priced by tracked users.

    Best for: Teams that want requests pulled out of Intercom or Zendesk and into Jira or Linear.

  3. Nolt

    The simplest board on this list: voting, comments, a roadmap, and a changelog, and not much else.

    Best for: Teams that found FeatureOS more product than they needed and want a clean board set up in an hour.

  4. A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.

    Best for: Teams that came to FeatureOS for the surveys and want them in the same widget as feedback.

  5. Boards, a roadmap, and a changelog on flat monthly tiers. Less to configure than FeatureOS and less to grow into.

    Best for: Small teams that have outgrown a spreadsheet and want something simpler than FeatureOS.

  6. A small, founder-run board, roadmap, and changelog with unusually responsive support and a low flat price.

    Best for: Bootstrapped teams that want a founder answering their support email.

  7. Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.

    Best for: Teams whose feedback data has to stay on their own servers.

Where FeatureOS falls short.

FeatureOS has sold feedback boards since 2018, first as Hellonext, and now bundles a roadmap, a changelog, forms, and a knowledge base with them. It also has an entry price that doubled in 2025, the useful things one tier up, five modules and a plan sheet to match, and a customer conversation that happens in another product.

The cheapest plan is $60 a month

Starter: $60 a month; $29 until early 2025

FeatureOS's cheapest plan is Starter, at $60 a month or $50 a month billed yearly. Until early 2025 the entry plan was Runway, at $29. Between the January and February 2025 snapshots of its pricing page it became Starter, at $60. Starter includes five team seats, five boards, and three integrations. The sixth seat is $15 a month, and so is the sixth board. The pricing page lists no free plan. FeatureOS's startup program page still describes one, with two boards and two seats, so whether a new signup can choose it is unclear.

What UserJot does instead.

UserJot keeps what FeatureOS does well: a public board on your own domain, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, the dashboard, and the emails share one logo, accent color, and theme, and dark mode follows the reader's system.

Every plan has unlimited users, including Free, and there is no seat charge on paid plans. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

Your customers get the whole loop.

Anyone can post a request and vote on the board, and on Starter and up they can do it without creating an account. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post you write links back to it.

On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

Chat, email, and feedback in one inbox.

Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.

When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote, and the ask doesn't end in a transcript. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. There are no AI credits to buy. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. FeatureOS has an MCP server too; the plan it comes with isn't published.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

No seats to count.

$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, including Free, and paid plans seat up to 100 teammates at no extra charge. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.

FeatureOS vs UserJot, side by side.

FeatureFeatureOSUserJot
Pricing
Pricing modelFlat plans with 5, 10, or 15 seats; $15 a month per extra seatFlat, by feature set
Cheapest paid plan$60 a month, or $50 billed yearly$29 a month
Free planNot on the pricing page; its startup page still describes oneUnlimited users and posts, 2 boards, 3 admins
Team seats5, 10, or 15 included3 on Free; up to 100 on paid plans
Boards5, 10, or unlimited; $15 a month each after, on Starter and Growth2, 5, or 100
Trial30 days, no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Post without an accountEvery planFrom $29
Approval queueYes; Growth by its pricing page, Starter by its help centerFrom $29
Public roadmapEvery plan; 2, 3, or unlimited roadmaps, in list, kanban, or timelineEvery plan, with votes and comments
ChangelogEvery plan; 5,000, 25,000, or 50,000 changelog emails a monthEvery plan
Forms, surveys, help centerForms and help center included; surveys in limited betaNot offered
Board languages21 portal languages12, including Arabic
AI and support
Live chat and support inboxSupportWire, a separate productBuilt in; chat and forwarded email in one inbox, free during beta
AI that answers customersKnowledge-base answers from articles; Smart Replies draft comments for your teamJuno, in chat and email, on every plan during beta
AI pricingCredit allowance per plan; $15 per 1,000 moreIncluded
Duplicate detectionAI detection on Growth; manual mergeAs people type, on the board and in the widget, every plan
AI changelog draftingYes, from selected postsJuno, in the editor, from the requests you completed
Branding and access
Custom domainEvery planFrom $29
Remove vendor brandingGrowth, $120 a month$59
Single sign-onJWT: $15 a month add-on on Starter, included from Growth; OIDC and SAML documented, tier not publishedAutomatic login from $29; SSO (JWT) at $59
Admin seats5, 10, or 15; $15 a month each after3 on Free; no seat charge on paid plans
Integrations and API
Slack, DiscordBoth, within 3, 5, or unlimited integrationsBoth; one integration on Starter, all on Professional
Jira, Linear, GitHub, GitLabEvery plan, within the integration countNo
Intercom, ZendeskEvery plan, within the integration countNo; UserJot has its own inbox
SalesforceBusinessNo
ZapierEvery planNo
APIGrowthStarter and Professional
WebhooksBusinessNo
MCP serverYes; plan not publishedStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationBefore renewal, from your account or through support; monthly and yearly plans renewAny time, from settings
ExportPosts as CSV with comments and vote counts; voters as a separate export; link expires in an hourPosts as CSV, any plan

FeatureOS facts checked against its public site and help center on . Where its pricing page and help center disagree on which plan includes a feature, both are given. If something has changed, tell us and we will correct it.

Switching from FeatureOS to UserJot.

FeatureOS exports posts as CSV, with vote counts in the file. UserJot's import maps the columns with AI and shows you the mapping before anything is written.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from FeatureOS.

    In the dashboard, export all posts, one board, or a filtered list as CSV. The download link arrives by email and expires after an hour, so open it when it lands. Voters are a separate export; keep it for your records, since the import brings posts and votes.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.

    Import from CSV →

  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel FeatureOS before it renews.

    Cancel from your account or by asking support. Monthly and yearly subscriptions renew for the same term. Its pricing page promises a full refund within 30 days of purchase and its terms say refunds are case by case, so ask before you count on one.

FeatureOS alternative FAQ

From $60 a month. Starter is $60 a month, or $50 billed yearly, with five seats, five boards, and three integrations. Growth is $120, or $100 billed yearly, with ten seats and ten boards. Business is $250, or $208 billed yearly, with fifteen seats and unlimited boards. Extra seats and boards are $15 a month each, and AI credits beyond the plan's allowance are $15 per 1,000. Enterprise is quoted. Until early 2025 the plans were Runway, Take Flight, and Fly High, at $29, $79, and $149.


Your customers are already talking.

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