Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is a FeatureOS alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | FeatureOS | UserJot |
|---|---|---|
| Price | $60, $120, or $250 a month; $50, $100, or $208 billed yearly | Free, $29, or $59 a month, flat |
| Free plan | None on the pricing page; its startup page still describes one | Yes, unlimited users and posts |
| Team seats | 5, 10, or 15 included; $15 a month for each one after | 3 on Free; up to 100 on paid plans, no seat charge |
| Remove vendor branding | Growth, $120 a month | $59 |
| Live chat with customers | A separate product, SupportWire | Built in, with a shared inbox and Juno, an AI operator |
| API and MCP server | API on Growth, $120 a month; MCP plan not published | Both from $29 |
FeatureOS bundles five modules and counts seats. If you want a feedback board at a flat price, these are the alternatives to FeatureOS worth a look.
Public feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, and up to 100 teammates on paid plans.
Best for: SaaS teams that want the board and a support inbox in one modern tool, with no seats to count.
Feedback board, roadmap, and changelog with a long integration list, priced by tracked users.
Best for: Teams that want requests pulled out of Intercom or Zendesk and into Jira or Linear.
The simplest board on this list: voting, comments, a roadmap, and a changelog, and not much else.
Best for: Teams that found FeatureOS more product than they needed and want a clean board set up in an hour.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that came to FeatureOS for the surveys and want them in the same widget as feedback.
Boards, a roadmap, and a changelog on flat monthly tiers. Less to configure than FeatureOS and less to grow into.
Best for: Small teams that have outgrown a spreadsheet and want something simpler than FeatureOS.
A small, founder-run board, roadmap, and changelog with unusually responsive support and a low flat price.
Best for: Bootstrapped teams that want a founder answering their support email.
Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
FeatureOS has sold feedback boards since 2018, first as Hellonext, and now bundles a roadmap, a changelog, forms, and a knowledge base with them. It also has an entry price that doubled in 2025, the useful things one tier up, five modules and a plan sheet to match, and a customer conversation that happens in another product.
Starter: $60 a month; $29 until early 2025
FeatureOS's cheapest plan is Starter, at $60 a month or $50 a month billed yearly. Until early 2025 the entry plan was Runway, at $29. Between the January and February 2025 snapshots of its pricing page it became Starter, at $60. Starter includes five team seats, five boards, and three integrations. The sixth seat is $15 a month, and so is the sixth board. The pricing page lists no free plan. FeatureOS's startup program page still describes one, with two boards and two seats, so whether a new signup can choose it is unclear.
Remove branding, API, segments: Growth, $120 a month
Taking “Powered by FeatureOS” off your portal and your emails is on Growth, at $120 a month. So are the REST API, customer segments, whitelisted domains, and AI duplicate detection. Moderation is on Growth by the pricing page and on Starter by the help center. Single sign-on on Starter is a $15 a month add-on. Webhooks and the Salesforce integration are on Business, at $250. The Starter card says “All AI Features.” The comparison table under it puts analytics with AI and the forms' AI summaries on Growth. Post analysis and Smart Replies draw on a credit allowance, with more credits at $15 per 1,000.
Starter: 5 boards, 2 roadmaps, 5 forms, 120 articles, 5,000 emails a month
FeatureOS sells five modules: feedback boards, a roadmap, forms and surveys, a changelog, and a knowledge base, with “20+ AI features” across them. Each module has its own allowance. Starter comes with two roadmaps, five live forms, 120 knowledge-base articles, and 5,000 changelog emails a month on top of its boards and integrations, and, by its help center, 2,000 AI credits. Growth and Business each change every one of those numbers. If you came for a feedback board, it is a long plan sheet to read before you can pick one.
Live chat is SupportWire, a separate product
In April 2026 FeatureOS's founder wrote that support conversations belong in SupportWire, a separate product. Its pricing page lists SupportWire as an integration, not a feature. Inside FeatureOS, Smart Replies draft comments on posts for your team to review before they're posted, since August 2026. The knowledge base answers questions from your articles. FeatureOS documents no agent that carries a conversation with a customer.
UserJot keeps what FeatureOS does well: a public board on your own domain, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, the dashboard, and the emails share one logo, accent color, and theme, and dark mode follows the reader's system.
Every plan has unlimited users, including Free, and there is no seat charge on paid plans. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
Anyone can post a request and vote on the board, and on Starter and up they can do it without creating an account. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post you write links back to it.
On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote, and the ask doesn't end in a transcript. Conversations is in beta and free on every plan while it is.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. There are no AI credits to buy. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. FeatureOS has an MCP server too; the plan it comes with isn't published.
Claude Code · connected to userjot
$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, including Free, and paid plans seat up to 100 teammates at no extra charge. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
| Feature | FeatureOS | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Flat plans with 5, 10, or 15 seats; $15 a month per extra seat | Flat, by feature set |
| Cheapest paid plan | $60 a month, or $50 billed yearly | $29 a month |
| Free plan | Not on the pricing page; its startup page still describes one | Unlimited users and posts, 2 boards, 3 admins |
| Team seats | 5, 10, or 15 included | 3 on Free; up to 100 on paid plans |
| Boards | 5, 10, or unlimited; $15 a month each after, on Starter and Growth | 2, 5, or 100 |
| Trial | 30 days, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Post without an account | Every plan | From $29 |
| Approval queue | Yes; Growth by its pricing page, Starter by its help center | From $29 |
| Public roadmap | Every plan; 2, 3, or unlimited roadmaps, in list, kanban, or timeline | Every plan, with votes and comments |
| Changelog | Every plan; 5,000, 25,000, or 50,000 changelog emails a month | Every plan |
| Forms, surveys, help center | Forms and help center included; surveys in limited beta | Not offered |
| Board languages | 21 portal languages | 12, including Arabic |
| AI and support | ||
| Live chat and support inbox | SupportWire, a separate product | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | Knowledge-base answers from articles; Smart Replies draft comments for your team | Juno, in chat and email, on every plan during beta |
| AI pricing | Credit allowance per plan; $15 per 1,000 more | Included |
| Duplicate detection | AI detection on Growth; manual merge | As people type, on the board and in the widget, every plan |
| AI changelog drafting | Yes, from selected posts | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Every plan | From $29 |
| Remove vendor branding | Growth, $120 a month | $59 |
| Single sign-on | JWT: $15 a month add-on on Starter, included from Growth; OIDC and SAML documented, tier not published | Automatic login from $29; SSO (JWT) at $59 |
| Admin seats | 5, 10, or 15; $15 a month each after | 3 on Free; no seat charge on paid plans |
| Integrations and API | ||
| Slack, Discord | Both, within 3, 5, or unlimited integrations | Both; one integration on Starter, all on Professional |
| Jira, Linear, GitHub, GitLab | Every plan, within the integration count | No |
| Intercom, Zendesk | Every plan, within the integration count | No; UserJot has its own inbox |
| Salesforce | Business | No |
| Zapier | Every plan | No |
| API | Growth | Starter and Professional |
| Webhooks | Business | No |
| MCP server | Yes; plan not published | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | Before renewal, from your account or through support; monthly and yearly plans renew | Any time, from settings |
| Export | Posts as CSV with comments and vote counts; voters as a separate export; link expires in an hour | Posts as CSV, any plan |
FeatureOS facts checked against its public site and help center on . Where its pricing page and help center disagree on which plan includes a feature, both are given. If something has changed, tell us and we will correct it.
FeatureOS exports posts as CSV, with vote counts in the file. UserJot's import maps the columns with AI and shows you the mapping before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
From $60 a month. Starter is $60 a month, or $50 billed yearly, with five seats, five boards, and three integrations. Growth is $120, or $100 billed yearly, with ten seats and ten boards. Business is $250, or $208 billed yearly, with fifteen seats and unlimited boards. Extra seats and boards are $15 a month each, and AI credits beyond the plan's allowance are $15 per 1,000. Enterprise is quoted. Until early 2025 the plans were Runway, Take Flight, and Fly High, at $29, $79, and $149.
Give them one place to ask, and give your team and your agents one place to answer.