Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Rapidr alternative with a free plan and room for the whole team.
UserJot is a Rapidr alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing that doesn't count your teammates, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Rapidr | UserJot |
|---|---|---|
| Price | $49 a month for 5 team members; $199 for 50; Enterprise by quote | Free, $29, or $59 a month, flat |
| Free plan | None; 14-day trial | Yes, unlimited users and posts |
| Six people on the team | $199 a month | $29 or $59 a month; paid plans seat up to 100 |
| Post without an account | No; customers sign in, or you build JWT SSO on the $199 plan | From $29 |
| Live chat with customers | None listed; feedback is captured from Intercom | Built in, with a shared inbox and Juno, an AI operator |
| Time to launch | 14-day trial, then a plan | Minutes, on Free |
Top Rapidr alternatives
Rapidr prices by team size, in two steps, and has no free plan. If you want a flat price and a board you can start on today, these are the alternatives to Rapidr worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, inside your app and on your own domain from $29, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.
Best for: SaaS teams that want the board and a support inbox in one modern tool, at a price that doesn't change when a teammate joins.
Feedback board, roadmap, and changelog with a long integration list, priced by tracked users from $79 a month billed yearly.
Best for: Teams that need Jira, Linear, or Salesforce on the board and have the budget for the meter.
Voting, comments, a roadmap, and a changelog on flat plans, with little to configure.
Best for: Teams that want a clean board set up in an hour and nothing more.
Ideas, a roadmap, and announcements, with private boards, surveys, and white labeling sold as add-ons on top of the base plan.
Best for: Teams that want a light board and announcements widget and only the add-ons they'll use.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that want surveys in the same widget as feedback.
Boards, a roadmap, and a changelog on flat monthly tiers. The closest to Rapidr in scope.
Best for: Small teams that want a Rapidr-shaped board from a different vendor.
Where Rapidr falls short.
Rapidr is a feedback board, roadmap, and changelog from a two-person company, with a custom domain and private boards on its first plan. It also has a price that climbs with your headcount, a board customers have to sign in to use, a feature list where the gaps say “upcoming”, and no way to talk to the customer behind the vote.
No free plan, and the price jumps at the sixth teammate
$49 a month for 5 team members; $199 for 50
Rapidr sells three plans. Startup is $49 a month and seats five team members. Business is $199 a month and seats fifty. Enterprise is quoted by sales. There is no free plan. “Does Rapidr have free plans?” is a question on its own FAQ pages, and the pricing page offers a 14-day trial. Taking “Powered by Rapidr” off your board is an Enterprise feature with no listed price. A six-person team is on the $199 plan.
Customers sign in, or you build the login
No guest posting; JWT SSO on the $199 plan
To post or vote on a Rapidr board, a customer creates an account or signs in with Google. Rapidr's help center documents no way to post without one. The way around it is single sign-on from your own server, on the Business plan at $199 a month. Rapidr's article on anonymous voting describes the same route: you generate pseudonymous identities and pass them through SSO yourself.
The changelog hasn't changed since 2023
Newest public release note: September 15, 2023
Rapidr's feature page marks changelog email digests, emoji reactions, and prioritization scoring as upcoming, and its integration directory does the same for GitHub, Zendesk, Salesforce, and Segment. Its public changelog's newest entry is dated September 15, 2023, and the newest post on its blog is from December 2024. That measures what's published, not what's being built. It is still three years without a release note from a product that sells a changelog.
It stops at the board
No live chat, no AI, no MCP server listed
Rapidr lists no live chat, no AI feature, and no MCP server. Its Intercom integration copies requests and votes from your inbox onto the board. You run a help desk and Rapidr and pay for both. Similar-post suggestions catch some duplicates when a customer submits. Rapidr documents nothing that answers a customer's question or drafts a release note.
What UserJot does instead.
UserJot keeps what Rapidr has: a public board, a roadmap with votes, a changelog, a widget that puts all of it inside your app, and from $29 your own domain and private boards. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.
Every plan has unlimited users, including Free, and paid plans seat up to 100 teammates with no seat charge. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Post and vote, no account needed.
Anyone can post, vote, and comment on the board without creating an account, on Starter and up. Any board can be made private: a customer sees only their own requests, and your team sees all of them. Identify a user from your app and their posts and votes in the widget carry their name, on every plan; from Starter, the same login follows them onto the board.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you announce it, the changelog post links back to the request.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Rapidr documents a JavaScript SDK for identifying users and no MCP server.
Claude Code · connected to userjot
Leave whenever you want.
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.
Rapidr vs UserJot, side by side.
| Feature | Rapidr | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | By plan, with a cap on team members | Flat, by feature set |
| Free plan | None | Unlimited users and posts, 2 boards, 3 admins |
| Five people on the team | $49 a month | $29 or $59 a month |
| Six to fifty | $199 a month | $29 or $59 a month |
| More than fifty | Enterprise, quote only | $29 or $59 a month, up to 100 teammates |
| Yearly billing | Mentioned for invoicing; no yearly rate published | Monthly or yearly |
| Trial | 14 days, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Post without an account | No; sign in, Google, or your own JWT SSO on Business | Guest posting, from $29 |
| Approval queue | Not documented; admins can edit or delete posts and turn off new submissions | From $29 |
| Public roadmap | Every plan, status columns | Every plan, with votes and comments |
| Status-change emails | To voters, every plan | To everyone who posted, voted, or commented, every plan |
| Changelog email digest | Upcoming, by its own feature list | Not offered; voters hear from the status change |
| Custom statuses | Every plan | Six fixed statuses |
| Duplicate detection | Similar-post suggestions when a customer submits | As people type, on the board and in the widget |
| Board languages | Spanish, German, and French named | 12, including Arabic |
| Widget, AI, and support | ||
| In-app widget | Feedback board widget and changelog widget | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI | None listed | Juno, in chat and email, on every plan during beta |
| Feedback from conversations | Intercom integration, every plan | Juno, in your own chat, after the customer confirms |
| AI changelog drafting | None listed | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Every plan | From $29 |
| Remove vendor branding | Enterprise, quote only | $59 |
| Customer identity | SDK identify every plan; JWT SSO on Business | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team login | SAML (Okta, OneLogin, Azure Active Directory) on Business | Email and Google |
| Admin seats | 5 on Startup, 50 on Business | 3 on Free; up to 100 on paid plans, no seat charge |
| Private boards | Every plan | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Discord | Slack, every plan | Both; one integration on Starter, all on Professional |
| Intercom | Every plan | No; UserJot has its own inbox |
| Jira | Business | No |
| HubSpot | Business | No |
| Zapier | Business | No |
| GitHub, Zendesk, Salesforce | Upcoming, by its own integration directory | No |
| API | JavaScript SDK for identify; management API not documented | REST API on Starter and Professional |
| MCP server | None listed | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From a link in the product, effective immediately | Any time, from settings |
| Data after cancelling | Inaccessible at once; deleted within 30 days, backups within 60 | CSV export any time |
| Export | Voter lists as CSV; a full account export by emailing support | Posts as CSV, any plan |
Rapidr facts checked against its public site and help center on . If something has changed, tell us and we will correct it.
Switching from Rapidr to UserJot.
Rapidr's full export comes from its support team, so ask for it first. The rest is a CSV import with AI column mapping that you check before anything is written.
If the export doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Ask Rapidr for your export.
Rapidr's privacy policy directs account owners to email support for a full account export, and Rapidr advertises a CSV download of voter lists. Ask for posts with their votes, comments, and authors.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Cancel Rapidr.
Cancellation takes effect at once and the data goes out of reach the same day, with deletion within 30 days. Confirm the import landed before you click.
Rapidr alternative FAQ
$49 a month for the Startup plan, which seats five team members, or $199 a month for Business, which seats fifty and adds segmentation, Jira, HubSpot, Zapier, and SSO. Enterprise is quoted by sales and is where branding removal lives. The pricing page shows monthly amounts only; no yearly rate is published. Prices have been the same since at least December 2023.
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