Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Hotjar alternative with a feedback board and a flat price.
UserJot replaces the feedback side of Hotjar: a public feedback board, roadmap, changelog, and live chat in one product, not heatmaps or session replay. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Hotjar | UserJot |
|---|---|---|
| New signups | Closed; hotjar.com sends you to Contentsquare | Open, with a free plan |
| Price | Surveys and feedback from $99 a month at 500 responses; analytics from $49, sold separately | Free, $29, or $59 a month, flat |
| Free plan | 100 survey responses a month, kept for one month | Unlimited users and posts, 2 boards, 3 admins |
| What happens to feedback | Lands in your dashboard as survey responses | A public board where customers vote and get an email when it ships |
| Live chat with customers | None listed | Built in, with a shared inbox and Juno, an AI operator |
| Heatmaps and session replay | Yes, the core of the product | No |
Top Hotjar alternatives
Hotjar no longer takes new accounts, and the feedback its widget and surveys collect goes one way. If heatmaps and session replay are why you're looking, no feedback board replaces them. If the feedback is the piece you need, these are the alternatives to Hotjar worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, at its own URL and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free plan.
Best for: SaaS teams that used Hotjar's feedback widget and surveys and want the people who answer to hear back, in one modern tool.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that want Hotjar-style surveys in the same widget as a feedback board.
Visual bug reports with 3-minute recordings and console logs, plus surveys and a feedback board on its $259 plan.
Best for: Product teams whose feedback is mostly bugs with a screenshot attached and who will pay for the upper plan.
Visual bug reports with screenshots and recordings, plus a feature request portal sold as a paid add-on. Flat pricing per workspace.
Best for: Agencies and QA teams collecting visual feedback on client sites.
Feedback board, roadmap, and changelog, with Jira, Linear, Intercom, and Zendesk. Priced by tracked users.
Best for: Teams that need Jira on the board and don't mind paying by the voter.
Open source and self-hostable, with posting and voting, a roadmap on the hosted Pro plan, and no changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Where Hotjar falls short.
Hotjar has shown teams what visitors do since 2014, with heatmaps, session recordings, surveys, and a feedback widget on one tracking tag. It also has a signup page that sends you somewhere else, a price that depends on how many people answer, feedback that goes one way, and no way to reply to the person who left it.
You can't sign up for Hotjar anymore
New accounts closed; hotjar.com redirects to Contentsquare
Hotjar stopped taking new accounts. Its homepage and pricing page redirect to Contentsquare, which announced the acquisition on September 1, 2021 and merged the company into the group on July 1, 2025. An account that receives a migration notice has 30 days to opt out before it moves to Contentsquare Growth. Google's People Also Ask for “Hotjar alternatives”, “Hotjar pricing”, and “Hotjar vs” all open with “What happened to Hotjar?”
The bill is metered by responses
Voice of Customer: $99 a month at 500 responses, $529 at 10,000
Contentsquare sells surveys and the feedback widget as Voice of Customer and bills by responses per month. Free covers 100, and the responses are viewable for one month. Growth is $99 a month at 500 responses and $529 at 10,000. When the month's allowance is used up, surveys and widgets stop collecting until it resets. Heatmaps and replay are a second subscription, Experience Analytics, from $49 a month at 7,000 sessions. A G2 reviewer in October 2025 listed usage limits and price flexibility as the downside, and a Capterra reviewer in May 2026 reported paying more to cover the same domains.
The person who answers never hears back
No public board, voting, roadmap, or changelog documented
Contentsquare's feedback widget and surveys deliver responses to your dashboard, and its response notifications go to your team. It documents no board where the person who answered can see what others asked for, no vote, no status, and no email when it ships. Survey responses can be sent on to Jira, Linear, Asana, or Trello as issues, where they become your team's work and leave the customer's view entirely.
It stops at the response
No live chat listed; AI summarizes responses once there are 20
Contentsquare lists no live chat. Its Intercom and Zendesk integrations are betas that attach replay links to chats happening in those tools. Its AI drafts survey questions from a goal and summarizes open-text answers once there are at least 20 of them. On Growth it tags sentiment and themes, and Sense Chat answers your team's questions about the analytics. None of its documented AI answers your customers.
What UserJot does instead.
UserJot keeps the feedback Hotjar's widget collects and puts it on a public board with votes, a roadmap, and a changelog. It adds live chat and support email in one inbox, with Juno, an AI operator who answers first, and an MCP server for your own agents.
Every plan has unlimited users, including Free, so the bill doesn't move when more people answer. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Feedback your customers can see and vote on.
Your board lives at its own URL, where anyone can browse what others asked for, post a request, and vote on the board. Duplicate detection runs as people type, so five versions of the same request don't pile up.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the same email goes out, and the changelog post you link to it shows under the request.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Screenshots, chat, and email in one inbox.
The widget brings the board into your app, with Home, Feedback, Roadmap, Updates, and Notifications in one panel, plus Messages when Conversations is on. A customer describing a problem presses Screenshot, the widget captures the page, and they mark it up with arrows, boxes, text, and redaction before it attaches to the request or the chat message. Identify a user once and everything they send is attributed to them.
Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Contentsquare's MCP server reads analytics and cannot write.
Claude Code · connected to userjot
The price is the plan.
$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, including Free. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
Hotjar vs UserJot, side by side.
| Feature | Hotjar | UserJot |
|---|---|---|
| Status and pricing | ||
| New signups | Closed; sold as Contentsquare | Open |
| Pricing model | Survey responses a month and sessions a month, as separate subscriptions | Flat, by feature set |
| Free plan | 100 responses a month, 3 surveys or widgets, responses kept one month; analytics free to 200,000 sessions with 5% of replays | Unlimited users and posts, 2 boards, 3 admins |
| At 1,000 responses a month | $129 a month | $0, $29, or $59 a month |
| At 10,000 responses a month | $529 a month | $0, $29, or $59 a month |
| Heatmaps and replay | From $49 a month at 7,000 sessions, a second subscription | Not offered |
| Trial | 15 days of Growth, no card | 14 days of Starter or Professional, from the dashboard |
| Feedback | ||
| Public feedback board | Not documented | Every plan |
| Voting and comments | Not documented; surveys collect ratings and reactions | Every plan |
| Public roadmap and changelog | Not documented | Every plan |
| Email when a request changes | Response notifications go to your team | Everyone who posted, voted, or commented |
| Answer without an account | Survey respondents need no account | Guest posting, from $29 |
| Screenshot from the widget | On-site surveys can capture the screen; markup not documented | Capture, then pen, arrow, box, text, and redaction, every plan |
| Surveys and NPS | Yes, from the free plan | No |
| Languages | Survey interface in 45 languages; your questions translated by hand | Board in 12 languages, including Arabic |
| AI and support | ||
| Live chat and support inbox | None listed; Intercom and Zendesk betas attach replay links | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | None listed; Sense Chat answers your team's analytics questions, Growth and up | Juno, in chat and email, on every plan during beta |
| AI on feedback | Survey drafting and summaries on Free; sentiment and tags on Growth | Duplicate detection as people type; Juno files requests from chat |
| AI changelog drafting | Not documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Not documented; hosted surveys sit on a vendor domain | From $29 |
| Remove vendor branding | Voice of Customer Growth, $99 and up | $59 |
| Sign-in | Google sign-in for your team on Free; SAML on Pro | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Admin seats | Unlimited teammates on Free | 3 on Free; no seat charge on paid plans |
| Data hosting | Ireland on Free and Growth; Ireland or Virginia on Pro | United States |
| Integrations and API | ||
| Slack, Discord | Slack and Microsoft Teams | Both; one integration on Starter, all on Professional |
| Jira, Linear, Asana, Trello | Survey responses become issues, from the free plan | No |
| HubSpot, Zapier, Segment | Yes | No |
| API and webhooks | Response API on Pro; webhooks on Growth | API on Starter and Professional |
| MCP server | Read-only; 300 calls a month on Free, 36,000 a year on Growth | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From your profile, 5 days before a monthly renewal or 30 before an annual one; takes effect at cycle end | Any time, from settings |
| Export | Survey responses as CSV or XLSX; API on Pro | Posts as CSV, any plan |
| Data after | Migrated Hotjar data readable for 90 days, then deleted; Free responses kept one month | Stays until you delete the workspace |
Hotjar facts checked against Contentsquare's public site, help center, and contract documents on . Hotjar no longer sells its own plans; the prices are Contentsquare's Voice of Customer and Experience Analytics plans, which is where a Hotjar signup now lands. If something has changed, tell us and we will correct it.
Switching from Hotjar to UserJot.
There is no board to move; Contentsquare documents none. The widget takes over the feedback button's job the day you install it, and old survey responses come across as CSV if you want them on the board.
If something doesn't come across, email support@userjot.com and we'll finish the migration with you.
Export your responses.
In Contentsquare, export each survey's responses as CSV. On the free plan responses are kept for one month, so do this first.Import the ones that are requests.
Upload the CSV. AI maps the response text, email, and date to UserJot's fields; check the mapping, confirm, done. Skip this if the responses were ratings rather than asks.Put the widget where the feedback button was.
Add the widget to your app. Customers screenshot the page, mark it up, and file it as a request or a chat message. The board sits on your own domain, like feedback.yourcompany.com, on Starter and up.Then cancel or downgrade Contentsquare.
From your profile, cancel the subscription or select Free at least 5 days before a monthly renewal or 30 before an annual one. The account stays until you delete it.
Hotjar alternative FAQ
Contentsquare bought it. It announced the acquisition on September 1, 2021 and merged the company into the group on July 1, 2025. Hotjar stopped taking new signups, and hotjar.com redirects to Contentsquare. An account that receives a migration notice has 30 days to opt out. After that the subscription moves to Contentsquare Growth, and the old Hotjar data is readable for 90 days before it is deleted.
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