AI drafts the changelog from the feedback itself.
Move a Post to Completed and UserJot writes the announcement from the original request and the discussion around it. In your voice, ready to review. No one opens an empty doc on a Friday afternoon.
Fider alternative
The hosted Fider alternative. Changelog included. No Docker.
Fider is solid open-source software. Running it well is its own project. UserJot gives you feedback, roadmap, and changelog as one designed loop, fully hosted. Nothing to deploy. Nothing to maintain.
Powering product-led companies
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
What UserJot is opinionated about
Four things that shape every decision.
Feedback work is craft. The tool should feel like one. These are the four commitments that shape every decision, and together they make UserJot feel unmistakably lighter to run.
See how we think about hosted vs self-hostedFocused, not bloated
Feedback, roadmap, and changelog. Nothing else. That restraint is what lets every surface feel considered and every flow feel fast.
Designed end to end
Portal, widget, dashboard, emails, mobile. Every touchpoint drawn by the same hand, with the same standards. The product looks current for your team and for the people it reaches.
Operations, off your plate
No Docker. No Postgres tuning. No SMTP deliverability. We run the hosting, ship the upgrades, and handle the edge cases. Your team's time goes back to product.
One loop, start to finish
Feedback becomes roadmap becomes changelog, with state shared across all three. Shipping a feature moves the right pieces on its own. Nobody reassembles the story across surfaces.
We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.
The customer feedback platform where users vote on what ships next.
UserJot brings every customer request into one place, ranks it by the users who want it most, and turns the loop from submission to shipped feature into something your users can watch happen. Feedback, roadmap, and changelog, in one tool.
Ranked feedback board
Every request lands in one ranked board instead of getting buried across email, Slack, and support threads.
AI duplicate detection
AI surfaces similar requests as users type so votes land on one canonical post instead of splitting across duplicates.
In-app widget
Embed feedback collection directly inside your product so users can submit ideas without leaving the page.
Status-change emails
When a request moves to Review, Planned, or In Progress, every voter gets the update automatically.
Weekly digest
Top new requests worth voting on arrive in a weekly email that pulls users back into the board.
Closed-loop updates
The moment a feature ships, voters hear about it through the changelog and the feedback loop closes itself.
Triage
A triage flow built to get you to inbox zero.
Fider gives you a status field and a sort order. UserJot gives you a context-aware action bar that shows only the actions that move each item forward. Triage becomes something you finish, not something you dread.
Actions that fit the moment
Every item shows only the moves that apply at its stage. No generic status dropdown to interpret.
Guardrails built in
Soft limits nudge you toward a focused roadmap and work-in-progress you can actually finish.
Stale and ghost detection
Old items resurface on their own. You keep them, refresh them, or close them.
Auto-advance, like an inbox
After any action, the next item loads. Triage takes minutes, not afternoons.
The true cost of open source
Free is the license, not the operation.
The thing Fider does not charge for is the code. Everything else it charges for in time.
Fider is free to download, and that is worth something real 01. Running it in production is still a project: Docker, Postgres, SMTP, SSL, a monitoring story, and whoever on the team is on call when email delivery breaks on a Tuesday.
Five hours a month is the number teams quote when they first deploy it 02. It does not stay five once traffic grows, once a Postgres version hits end of life, or once a spam wave needs rate limiting. The invoice never arrives, but the time does.
UserJot prices the whole operation into one flat line 03. Hosting, monitoring, patches, backups, email deliverability. Your team's time goes back to the product, which is presumably why you wanted a feedback tool in the first place.
By the numbers
Three numbers worth knowing.
What UserJot costs on day one, how much infrastructure you run, and how long it takes to go from signup to a live board.
$0
Free forever, unlimited users
Two boards, public roadmap, public changelog, every user you want. Fider managed hosting starts at $49 per month and still omits roadmap and changelog.
Zero
Servers you manage
We handle the hosting, upgrades, email deliverability, and security patches. Nothing on your stack, nothing on your on-call calendar.
30 sec
Signup to a live board
Pick a workspace name. Share the link. No Docker, no Postgres, no SMTP, no SSL, no cron jobs.
Side by side
UserJot vs Fider, feature by feature.
A feature-by-feature read of where the two products diverge. Deployment is the loudest difference, but scope and design end up mattering just as much.
| Feature | UserJot | Fider |
|---|---|---|
| Deployment model | Hosted SaaS | Self-hosted or $49 / month managed |
| Infrastructure you operate | None | Docker, Postgres, SMTP, SSL |
| Security patches and upgrades | Continuous, automatic | Your team, manual |
| Time to a live board | 30 seconds | 2 to 4 hours, first deploy |
| Users on the free plan | Unlimited | Unlimited (self-host only) |
| Per-user pricing | None | None |
| Public roadmap | ||
| Changelog | ||
| In-app feedback widget | ||
| Mobile-first public board | Responsive, dated | |
| Triage action bar | Status updates | |
| AI duplicate detection | ||
| AI-drafted changelog | ||
| Auto-advance triage | ||
| Voter emails on shipped features | ||
| MCP server for AI agents | ||
| OAuth login providers | Email, JWT SSO, SAML | Google, GitHub, Microsoft, more |
| Custom domain | Starter, $29 / month | Included, self-managed SSL |
| Source code availability | AGPLv3 on GitHub |
Closing the loop
The half of feedback Fider does not cover.
Fider collects. UserJot collects, plans, and announces. The last two are where most of the retention value lives, and they are the two pieces Fider never tried to build.
Voters hear first
Everyone who voted or commented gets an email the moment you publish. The list is built for you.
Public roadmap, automatic
Status changes flow to the public roadmap on their own. The page your users bookmark stays current without anyone curating it.
Changelog software with AI that writes, schedules, and notifies for you.
AI changelog software that writes updates from your shipped features, schedules posts, and auto-notifies users who requested them. The in-app widget helps users discover every release the moment you publish.
AI writes complete changelogs
Tell the AI to write a changelog from closed feedback and it drafts the post, title, and tags in your voice.
Automatic user notifications
When you publish, users who voted on those features get an email automatically. No manual list management.
In-app widget
Users can read the latest changelog without leaving your product.
Update indicator
A small badge appears the moment a new changelog lands, so users never miss what shipped.
Link to feedback
Every update links back to the original feature requests and the customers who asked for them.
Schedule posts
Ask the AI to schedule for Monday at 2pm, or let it pick the right time for your audience.
“Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.”
“UserJot has noticeably improved our product process. Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated on improvements. It's helped us move faster and focus on things customers actually want.”
“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen. It's helped us build a loyal community of users who feel like they're shaping the app with us.”
“We'd been looking for a feedback board for some time. Every app we found was either bloated or expensive. Userjot hits the sweet spot! The UI is next-level, and the pace of improvement has been amazing!”
Migration
Moving from Fider takes an afternoon.
Fider exports boards, posts, votes, and comments as JSON. UserJot accepts that data through the CSV importer with AI-proposed column mapping. For anything unusual, we run the migration with you.
Export from Fider
Use Admin, then Export, in your Fider instance. You get a JSON file with boards, posts, votes, and comments.
Shape it, or send it to us
Most teams flatten the JSON into CSV with a quick script or spreadsheet. If you would rather not, send us the file and we will do it for you.
Import into UserJot
Paste the CSV into our importer. AI proposes the board and status mapping. You confirm it in a single pass, then point your Fider URL at the new home.
If your Fider instance has custom CSS, private tags, or anything unusual, reach out. We will run the migration with you and make sure nothing is lost in the move.
Pricing
Pricing that does not punish adoption.
Flat monthly pricing with unlimited users on every plan. Your bill stays the same at a hundred users or ten thousand, on quiet months or loud ones.
Free
Free, forever.
$0/ month
What's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
Starter
For small teams.
$29/ month
Everything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Everything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Give it a weekend
Start a free workspace in thirty seconds.
UserJot stands up in thirty seconds and can accept a Fider export in an afternoon. If the loop feels clearer to you, you keep it. If it does not, you have spent less time than standing up a test instance of Fider.
Start free
Free forever. No credit card. Unlimited users from day one.
Questions
The ones that come up before teams switch.
Open source, hosting costs, migration, what the product covers beyond feedback collection, and where Fider is genuinely the right call. Answered plainly.
Two differences. First, deployment: UserJot is hosted end to end, so there is no Docker, no Postgres, and no SMTP configuration in your stack. Second, scope: UserJot is feedback, roadmap, and changelog as one designed loop, where Fider handles the first piece of that loop without the others. Both are reasonable choices. Fider optimizes for source access and self-operation. UserJot optimizes for a finished, hosted loop.
No. UserJot is a commercial SaaS. We ship a finished, hosted product and charge for it. If source availability and self-hosting are non-negotiable for your setup, Fider is the right pick and we will not try to talk you out of it. If the open-source question is really about price, data control, or modifiability, the answer tends to be different. We have a free tier with unlimited users, full data export, custom domains, and white-label branding, which covers most of what teams are actually asking for.
The license is free. The operation is not. A minimum viable stack runs a Postgres database (around $20 per month), a host to run Fider ($20 to $40), a transactional email service ($10 to $35), and monitoring plus SSL on top ($20 to $30). That is $70 to $125 per month in infrastructure before any engineering time. Fider's official managed hosting at $49 per month removes most of that, but the product still does not include a roadmap, a changelog, or an in-app widget.
Every self-hosted tool comes with ongoing operational work. Security patches, Postgres version bumps, email deliverability, spam waves, the occasional restart. Teams typically quote five to ten hours per month once traffic is real. At most engineering salaries, that is more per month than UserJot's Professional plan costs in total.
Yes. If you have a strict data residency or compliance requirement that makes SaaS impossible, or a policy of running all infrastructure in-house, Fider is a legitimately good tool for that. For teams that just want a modern, hosted feedback loop with a roadmap and a changelog at the end of it, UserJot is the better shape.
A public roadmap that updates from feedback status. A changelog, with AI-drafted announcements sourced from the original request and the discussion around it. An in-app widget for collecting feedback inside your product. A triage action bar with lifecycle-aware actions and auto-advance, like an inbox. AI duplicate detection and auto-categorization. Voter emails on shipped features. A global search. A mobile-first public board. An MCP server for AI agents. Most of this is the closing half of the feedback loop, which Fider does not try to cover.
Yes. Fider exports boards, posts, votes, and comments to JSON. Shape it into CSV (or send us the export and we will shape it), paste into UserJot's importer, confirm the AI-proposed column mapping, and the data is live. Most migrations finish the same afternoon. For anything unusual, reach out and we will run it with you.
Yes, on Starter ($29 per month) and above. Your board lives at feedback.yourcompany.com or any subdomain, with full branding control. SSL is handled automatically. Fider also supports custom domains, on both self-hosted and managed plans, with the caveat that SSL renewal is on you in the self-hosted case.
That is a real Fider advantage for some teams. UserJot supports email, Automatic Login (a JWT-based flow for identifying users already signed into your product), and SAML SSO on Professional. For public boards where you want users to sign in with their existing Google or GitHub account, Fider is currently the broader option.
Slack, Linear, Discord, webhooks, a REST API, and an MCP server for AI agents. Fider offers webhooks and community-built integrations. On UserJot, one integration is included from Starter; Professional includes all of them. The MCP server is the one piece neither Fider nor most of the category has yet. Claude, Cursor, or any other agent can triage feedback, update the roadmap, and draft changelogs on your behalf.
It is part of the same system as feedback and roadmap. When you move a Post to Completed, UserJot drafts the changelog announcement from the original request and the conversation around it, in your voice, ready to review. Publishing notifies every voter and commenter automatically, and pulses a new-update indicator in the in-app widget. None of this exists in Fider, which is why so many teams we talk to end up stacking Fider with a separate changelog tool.
Thirty seconds from signup to a live board. Pick a workspace name, share the link. No Docker, no database, no SMTP configuration, no SSL certificate to renew. If you are importing from Fider, add a few minutes for the CSV import.
Differently. Fider gives you the source code, so anything is possible with engineering time. UserJot gives you a custom domain, custom branding (logo, color, favicon, dark mode), white-labeling on paid plans, a JavaScript widget with a full SDK, and a REST API for anything programmatic. For most teams the UserJot surface area covers what they would otherwise customize in Fider. For teams that need to modify the product itself, Fider is the right fit.