Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The ProductLift alternative with a free plan and no seat fees.
UserJot is a ProductLift alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | ProductLift | UserJot |
|---|---|---|
| Price | $29, $79, or $199 a month; $19, $49, or $129 billed yearly | Free, $29, or $59 a month, flat |
| Free plan | None; 14-day trial, then the portal is restricted until you subscribe | Yes, unlimited users and posts, two boards |
| Admins | 2, 5, or 25 included; $15 a month for each one after that | 3 on Free; no seat charge on paid plans |
| AI | Credits: 250 a month on Starter, 2,000 on Pro; one per reply, tag, or check | Juno included, with no meter |
| Live chat with customers | None listed; a knowledge-base chatbot answers from your docs | Built in, with a shared inbox and Juno, an AI operator |
| API and MCP server | Pro and up, from $79 a month | Starter and up, from $29 |
Top ProductLift alternatives
ProductLift starts at $29 a month with no free plan, and on that plan every admin past the second costs $15. These are the alternatives to ProductLift worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, a free plan that doesn't expire.
Best for: SaaS teams that want the board and a support inbox in one modern tool, with no seat fees and no AI credits to watch.
Feedback board, roadmap, and changelog with a long integration list, priced by tracked users.
Best for: Teams that want requests pulled out of Intercom or Zendesk and into Jira or Linear.
The simplest board on this list: voting, comments, a roadmap, and a changelog, and not much else.
Best for: Teams that found ProductLift more product than they needed and want a clean board set up in an hour.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that want surveys in the same widget as feedback.
Boards, a roadmap, and a changelog on flat monthly tiers. Less to configure than ProductLift and less to grow into.
Best for: Small teams that have outgrown a spreadsheet and want something simpler than ProductLift.
Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Where ProductLift falls short.
ProductLift is a founder-run tool from Utrecht that has sold feedback boards since 2017, with a roadmap, a changelog, a knowledge base, and a board in 28 languages. It also has a trial, and then a bill, a bill that grows with your team, AI that stops when the credits run out, and no way to talk to the customer behind the vote.
There is no free plan
14-day trial; $29 a month after, or $19 billed yearly
ProductLift has no free plan, and its pricing FAQ says so. The 14-day trial needs no card, and when it ends the portal is restricted until you subscribe. The $19 on the pricing page is the yearly price, paid as $228 up front. Month to month, Starter is $29 for two boards and two admins, with no integrations, no API, and no MCP server; those start at Pro, $79 a month or $49 billed yearly. The terms allow no refund on early termination.
Every extra admin is $15 a month
2, 5, or 25 admins included; $15 a month each after that
Starter includes two admins, Pro five, Business twenty-five, and every one after that is $15 a month on any plan. There are two roles: Admin, a paid seat with billing and settings, and Member, a free end user who can post, vote, and comment. There is no moderator or viewer seat, so a support rep who needs to change a status is a $15 admin. A team of six pays $89 on Starter or $94 on Pro. Until some point between August 2025 and April 2026, ProductLift charged $18 a month per admin on a single plan; the current plans are new, and no announcement of the change was found.
AI is metered by the credit
250 credits a month on Starter; top-up prices not published
ProductLift's AI runs on credits: 250 a month on Starter, 2,000 on Pro, 6,000 on Business, reset on your billing date. An auto-reply costs one, tagging a post costs one, a moderation check costs one, and translating a post costs one per language. Nova, the admin assistant, charges per message. At zero, the features stop or fall back until the reset or a top-up, and the top-up prices aren't on the pricing page. The auto-reply posts an acknowledgment under a chosen admin's name 30 to 120 seconds after a request comes in.
It stops at the board
No live chat listed; a chatbot answers from your docs
ProductLift lists no live chat. Its knowledge-base chatbot answers questions from the articles you publish, one credit a question, and no inbox is listed behind it. Feedback from Intercom, Zendesk, or email arrives through a Chrome extension that turns selected text into a post and needs an API key, so Pro and up, or through Pabbly and Viasocket automations. Customers reach you through a post, a comment, or a poll, and you answer with a comment on the post.
What UserJot does instead.
UserJot has what ProductLift has: a public board on your own domain, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog without counting credits, and an MCP server for your own agents. It was designed as one product, so the board, the widget, the dashboard, and the emails share one look, and dark mode follows the reader's system.
Every plan has unlimited users, including Free, and adding an admin on a paid plan doesn't change the bill. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Your customers get the whole loop.
Anyone can post a request and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.
People can post, vote, and comment without creating an account, and new posts can wait for your approval. Any board can be made private: a customer sees only their own requests, and your team sees all of them. Both from Starter.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote, and the ask doesn't end in a transcript. Conversations is in beta and free on every plan while it is.
One AI, included, with no meter.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. She answers under her own name, and nothing she does draws down a balance.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional, from $29 a month. ProductLift's API and MCP server start at Pro, $79.
Claude Code · connected to userjot
Free to start, and no seat fees.
The Free plan has unlimited users, unlimited posts, two boards, the roadmap, the changelog, and the widget, and it doesn't expire. Paid plans are $29 or $59 a month, and an admin is never a line item. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
ProductLift vs UserJot, side by side.
| Feature | ProductLift | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Per portal, with 2, 5, or 25 admins included, $15 a month per extra admin, and AI credits | Flat, by feature set |
| Free plan | None; 14-day trial | Unlimited users and posts, 2 boards, 3 admins |
| $29 a month | Starter: 2 boards, 2 admins, 250 AI credits; no integrations, API, or MCP | Starter: 5 boards, guest posting, private boards, moderation, custom domain, API and MCP |
| Six admins | $89 on Starter or $94 on Pro | $29 or $59 |
| Twenty admins | $199 on Business | $29 or $59 |
| Yearly discount | 34% to 38% by its listed prices, labeled 30%; the $19 headline price requires it | Monthly or yearly |
| Trial | 14 days, full features, no card | 14 days of Starter or Professional, from the dashboard |
| Leaving | No refund on early termination, per its terms | Cancel any time from settings |
| Board, roadmap, and changelog | ||
| Post without an account | Guest posting and voting, configurable; guests can't comment | Guest posting, voting, and commenting, from $29 |
| Approval queue | Manual review, or AI moderation at one credit a check | From $29, with no credits |
| Public roadmap | Every plan, with votes | Every plan, with votes and comments |
| Changelog | Every plan, with per-entry subscriber emails | Every plan |
| Boards | 2 on Starter; unlimited on Pro | 2 on Free, 5 on Starter, unlimited on Professional |
| Board languages | 28; the admin dashboard is English only | 12, including Arabic |
| Knowledge base | Yes, with AI drafting and a chatbot | No; Juno answers from the docs and sites you point her at |
| Prioritization frameworks | RICE, ICE, and MoSCoW on Pro | No |
| AI and support | ||
| AI pricing | Credits: 250, 2,000, or 6,000 a month; top-up prices not published | Included, with no meter |
| AI that answers customers | A knowledge-base chatbot, one credit a question; auto-replies posted as an admin | Juno, in chat and email, on every plan during beta |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| Feedback from conversations | Chrome extension turns selected text into a post; needs an API key, so Pro | Juno, in your own chat, after the customer confirms |
| AI changelog drafting | Yes, one credit a generation | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Every paid plan | From $29 |
| Remove vendor branding | Every paid plan | $59 |
| Customer identity | JWT and JavaScript identification on Business | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team roles | Admin and Member only; no moderator seat; each admin past the bundle is $15 | Owner and admin; 3 on Free, no seat charge on paid plans |
| Private boards | Private portal and restricted boards; plan not published | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Discord | Slack; Discord through Pabbly or Viasocket | Both; one integration on Starter, all on Professional |
| Jira, Azure DevOps | Two-way status sync, on Pro | No |
| HubSpot, Stripe | Pro | No |
| Zapier | No; Pabbly and Viasocket instead | No |
| API and webhooks | Pro and up | API on Starter and Professional |
| MCP server | Pro and up | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Hosting and leaving | ||
| Hosting | Germany; AI processing may leave the EU | United States |
| Cancellation | Help center: from Settings, any time. Terms: one month's written notice | Any time, from settings |
| Data after cancelling | Privacy policy: content deleted within 28 days of termination. Help center: preserved | CSV export any time |
| Import | CSV with AI mapping; migration guides for Canny, UserVoice, Nolt, and others | CSV with AI column mapping; built-in Canny and Nolt importers |
ProductLift facts checked against its public site, help center, terms, and privacy policy on . Where two of its pages disagree, both are shown; where an older help article gives different credit counts or plan gates from the current pricing page and guides, the current pages are used. If something has changed, tell us and we will correct it.
Switching from ProductLift to UserJot.
ProductLift exports posts as CSV, and UserJot imports CSV with AI column mapping that you check before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from ProductLift.
In the admin, export your posts as CSV: titles, descriptions, votes, statuses, and categories. Export users separately if you want the names and emails. Do this before you cancel, since ProductLift's privacy policy says content is deleted within 28 days of termination.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Add the widget to your app, and put the board on your own domain, like feedback.yourcompany.com, on Starter and up.Then cancel ProductLift, both ways.
Its help center says cancel from Settings, Account, and confirm in Stripe; its terms ask for a month's written notice, so send the email too. Deleting the portal does not cancel the subscription, so cancel first.
ProductLift alternative FAQ
$29 a month for Starter, $79 for Pro, and $199 for Business, or $19, $49, and $129 a month billed yearly. Starter includes two boards, two admins, and 250 AI credits a month; Pro adds unlimited boards, five admins, 2,000 credits, integrations, the API, and the MCP server; Business adds twenty-five admins, 6,000 credits, SSO, and an SLA. Every admin past the bundle is $15 a month. There is no free plan.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
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