Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Frill alternative with a free plan and no add-ons.
UserJot is a Frill alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, and a free plan that doesn't expire.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Frill | UserJot |
|---|---|---|
| Price | $25, $49, $149, or $349 a month; $22 to $319 a month billed yearly | Free, $29, or $59 a month, flat |
| Free plan | Not among the pricing page's plans; 14-day trial | Unlimited users and posts, 2 boards, 3 admins |
| Active ideas | 50 on the $25 plan; unlimited from $49 | Unlimited on every plan |
| Remove vendor branding | $100 a month add-on, or the $149 plan | $59 |
| Hold posts for approval | Privacy add-on, or the $149 plan | From $29 |
| Live chat with customers | None listed | Built in, with a shared inbox and Juno, an AI operator |
Top Frill alternatives
Frill's $25 plan grows by add-ons: branding removal, privacy, and surveys are each sold on their own. If you would rather have one price that includes the whole product, these are the alternatives to Frill worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, no add-ons.
Best for: SaaS teams that want feedback and customer conversations in one modern tool, with a free plan to start on and nothing sold separately.
Feedback board, roadmap, and changelog with a long integration list, priced by tracked users from $79 a month billed yearly.
Best for: Teams that need Jira, Linear, or Salesforce on the board and have the budget for the meter.
Voting, comments, a roadmap, and a changelog on flat plans, with little to configure.
Best for: Teams that found Frill more product than they needed and want a clean board set up in an hour.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, emails, and AI credits.
Best for: Teams that want Frill's surveys and are fine with a meter instead of add-ons.
Boards, a roadmap, and a changelog on flat monthly tiers. Less to configure than Frill and less to grow into.
Best for: Small teams that have outgrown a spreadsheet and want something simple.
Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Where Frill falls short.
Frill has sold feedback boards since 2020, with ideas, a roadmap, announcements, and in-app surveys, at flat prices with unlimited users and admins. It also has a price that starts at $25 and ends somewhere else, a trial where a free plan should be, a 50-idea ceiling on its cheapest plan, and no way to talk to the customer behind the vote.
The base price isn't the price
White Label: $100 a month; Privacy and Surveys sold separately
Frill's Startup plan is $25 a month, or $22 billed yearly. Branding removal, privacy, and surveys are sold separately. Removing “Powered by frill.co” is the White Label add-on at $100 a month, which puts Startup at $125. Growth, at $149, bundles it. Private boards, invite-only access, and holding ideas for approval are the Privacy add-on, and unlimited surveys are another. A G2 reviewer in May 2023 “was a bit confused” by the pricing.
Fourteen days, then $25
Four paid plans on the pricing page; 14-day trial, no card
Frill's pricing page shows four paid plans and a 14-day trial with no card. Its own pages disagree about a free tier: the pricing FAQ mentions one, a comparison page promotes one, and a Frill article from September 2026 says the product is trial-only. The signup form shows no plan selector, and no limits for a free tier are published. When the trial ends, the cheapest plan on the pricing page is $25 a month.
Fifty active ideas, then upgrade
Startup: 50 active ideas and 1 survey; Business at $49 removes the cap
Startup holds 50 active ideas and one survey. Business, at $49 a month or $44 billed yearly, removes the cap and allows three surveys. Frill doesn't publish what happens on Startup when the 51st idea arrives, or what counts as active, so whether archiving or shipping an idea frees a slot isn't written down. The product is one board, organized by Topics, and whether a second board can run on the same bill isn't published either.
It stops at the board
No live chat listed; email-only support, Australian hours
Frill lists no live chat among its features. Its Intercom integration shows Frill ideas inside Intercom, and its Zendesk integration turns ideas into tickets, so you run a help desk and Frill and pay for both. Frill's documented AI is a Chrome extension that turns highlighted text into an idea draft, on plans it describes as “selected.” Its MCP server has ten read-only tools, included on every plan. Frill documents no AI that answers a customer or drafts an announcement. Frill describes its own support as “email-only support, AU hours.”
What UserJot does instead.
UserJot keeps what Frill does well: a public board on your own domain, a roadmap with votes, a changelog, and a widget that puts all three inside your app, at a flat price with unlimited users. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. It was designed as one product, so the board, the widget, the dashboard, and the emails share one look, and dark mode follows the reader's system.
Every plan has unlimited users and posts, including Free, and there are no add-ons. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
The things Frill sells separately, in the plan.
Starter, at $29 a month, has private boards, moderation that holds new posts and comments for your approval, a custom domain, and guest posting, so people can post, vote, and comment without an account. Professional, at $59, removes “Powered by UserJot,” adds single sign-on, and can hide posters' names on the public board. None of it is an add-on.
Your board lives at its own URL, where anyone can browse, post, and vote. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented, and the changelog post links back to the requests you closed.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the widget that already shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
AI that talks to your customers, not just about them.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Frill's MCP server has ten tools, all of them read-only.
Claude Code · connected to userjot
Leave whenever you want.
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.
Frill vs UserJot, side by side.
| Feature | Frill | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Flat plans, plus add-ons | Flat, by feature set; no add-ons |
| Free plan | Not among the pricing page's plans; 14-day trial, no card | Unlimited users and posts, 2 boards, 3 admins |
| Entry plan | $25 a month, or $22 billed yearly; 50 active ideas, 1 survey | $29 a month; unlimited posts |
| Unlimited ideas | From $49 | Every plan, including Free |
| Remove vendor branding | $100 a month add-on, or Growth at $149 | $59 |
| Private boards and approval queue | Privacy add-on, or Growth at $149 | From $29 |
| Admin seats | Unlimited on paid plans | 3 on Free; no seat charge on paid plans |
| Board, roadmap, and changelog | ||
| Post without an account | Guest and anonymous modes, from $25 | Guest posting, from $29 |
| Boards | One, organized by Topics | 2 on Free, 5 on Starter, unlimited on Professional |
| Public roadmap | Every plan, with custom columns; timeline view and ETA “Coming Soon” | Every plan, with votes and comments |
| Custom statuses | Yes | Six fixed statuses |
| Changelog | Announcements with reactions, comments, scheduling, and subscriber email | Every plan, with scheduling; voters hear by status-change email |
| Surveys | NPS, CSAT, and polls; 1 on Startup, 3 on Business, unlimited from $149 | No |
| Prioritization | Weighted benefit and cost matrix | Votes and comments |
| Duplicate detection | Suggestions while typing; manual merge | As people type, on the board and in the widget |
| Board languages | 9, with editable interface strings | 12, including Arabic |
| Widget, AI, and support | ||
| In-app widget | Popover, modal, sidebar, and inline embeds | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI | Chrome extension drafts an idea from highlighted text, on “selected plans” | Juno answers customers, files requests from chat, and drafts your changelog |
| AI changelog drafting | Not documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | From $25 | From $29 |
| Customer identity | Script identify and JWT; the minimum plan differs across its docs | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team sign-in | SAML and OIDC, Okta and Entra ID | Email and password, or Google |
| Integrations and API | ||
| Slack, Discord | Slack; Discord not listed | Both; one integration on Starter, all on Professional |
| Jira, Linear, Trello | Yes; creates a linked issue | No |
| Intercom, Zendesk, Help Scout | Yes | No; UserJot has its own inbox |
| Zapier | Yes | No |
| API and webhooks | Every paid plan | API on Starter and Professional |
| MCP server | Ten read-only tools, every plan | Starter and Professional, read and write; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | Any time, per its pricing FAQ; the steps aren't published | Any time, from settings |
| Export | CSV of ideas, votes, comments, and users | Posts as CSV, any plan |
| Import from the other | Canny, Aha!, Upvoty, Fider, and CSV importers | CSV import with AI column mapping |
Frill facts checked against its public site and help center on . Frill's pricing page stopped printing add-on prices in 2026; the $100 White Label figure is from its help center, and Privacy and Surveys have no published current price. If something has changed, tell us and we will correct it.
Switching from Frill to UserJot.
Frill exports ideas as CSV. UserJot's import maps the columns with AI, and you check the mapping before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from Frill.
Export your ideas as CSV. Votes, comments, and users come as separate files; keep them for your records. The import takes the ideas file, with a vote count column if the export has one.Import into UserJot.
Upload the ideas CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then cancel Frill.
Its pricing FAQ says you can cancel or downgrade at any time with no lock-in. It doesn't publish the steps or what happens to the board afterward, so export first.
Frill alternative FAQ
$25, $49, $149, or $349 a month, or $22, $44, $136, and $319 a month billed yearly. Startup, at $25, holds 50 active ideas and one survey. Business, at $49, removes the idea cap and allows three surveys. Growth, at $149, bundles the White Label, Privacy, and Surveys add-ons. Enterprise, at $349, adds EU hosting, a SOC 2 claim, and dedicated support. On the lower plans, White Label is $100 a month per Frill's help center; Privacy and Surveys have no published current price and were $25 a month each the last time Frill printed them.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
Get started free
- Free forever plan
- No credit card
- Set up in 30 seconds