AI drafts the changelog from the feedback itself.
Move a Post to Completed and UserJot writes the announcement from the original request and the discussion around it. In your voice, ready to review. No one opens an empty doc on a Friday afternoon.
Frill alternative
The modern Frill alternative. Free forever. No add-ons.
Feedback, roadmap, and changelog as one designed loop. Unlimited ideas from the free plan up. Flat pricing with no add-ons at any tier.
Powering product-led companies
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
What UserJot is opinionated about
Four things that shape every decision.
Feedback work is craft. The tool should feel like one. These are the four commitments that sit behind every product decision, and together they make UserJot feel unmistakably lighter to run.
See how we think about pricingFocused, not bloated
Feedback, roadmap, and changelog. Nothing else. That restraint is what lets every surface feel considered and every flow feel fast.
Designed end to end
Portal, widget, dashboard, emails, mobile. Every touchpoint drawn by the same hand, with the same standards. The product looks current for your team and for the people it reaches.
The whole product at one price
Private boards, white labeling, guest posting, custom domain. The parts that make feedback work come standard on paid plans. No add-on menu to read, no features to unlock.
One loop, not three tools
Feedback, roadmap, and changelog share state. Shipping a feature moves the right pieces on its own. Nobody reassembles the story across surfaces.
Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen. It's helped us build a loyal community of users who feel like they're shaping the app with us.
The customer feedback platform where users vote on what ships next.
UserJot brings every customer request into one place, ranks it by the users who want it most, and turns the loop from submission to shipped feature into something your users can watch happen. Feedback, roadmap, and changelog, in one tool.
Ranked feedback board
Every request lands in one ranked board instead of getting buried across email, Slack, and support threads.
AI duplicate detection
AI surfaces similar requests as users type so votes land on one canonical post instead of splitting across duplicates.
In-app widget
Embed feedback collection directly inside your product so users can submit ideas without leaving the page.
Status-change emails
When a request moves to Review, Planned, or In Progress, every voter gets the update automatically.
Weekly digest
Top new requests worth voting on arrive in a weekly email that pulls users back into the board.
Closed-loop updates
The moment a feature ships, voters hear about it through the changelog and the feedback loop closes itself.
Triage
A triage flow built for inbox zero.
Frill gives you a status dropdown. UserJot gives you a context-aware action bar that shows only the actions that move each item forward. Triage becomes something you finish, not something you dread.
Actions that fit the moment
Every item shows only the moves that apply at its stage. No generic status dropdown to interpret.
Guardrails built in
Soft limits nudge you toward a focused roadmap and work-in-progress you can actually finish.
Stale and ghost detection
Old items resurface on their own. You keep them, refresh them, or close them.
Auto-advance, like an inbox
After any action, the next item loads. Triage takes minutes, not afternoons.
How we think about pricing
We price the product, not the pieces.
A feedback loop is made of parts that only work because they share context. We sell all of them, together, at one price.
A feedback loop has obvious pieces 01. A public board, a private triage queue, a roadmap, a changelog, notifications. Every piece does work the others cannot. Taken apart, none of them is the product.
So we do not split them across add-ons 02. UserJot scales on the shape of the workspace you pick (boards, integrations, SSO), not on which capability you want turned on this month. Removing our brand is not a separate bill. Private boards are not a separate bill.
What changes when pricing works this way is subtle. Nobody on the team has to open a pricing calculator before enabling private boards or white-labeling the portal 03. Those become product decisions. Not billing decisions.
By the numbers
Three numbers worth knowing.
What UserJot costs on day one, what we charge in add-on fees, and how long it takes to go from signup to a live board.
$0
Free forever, unlimited users
Two boards, public roadmap, public changelog, AI duplicate detection. Frill only offers a 14-day trial.
$0
In add-on fees, ever
Frill charges +$25 for Privacy, +$100 for White Labeling. UserJot ships both on Starter, at $29 per month.
30 sec
Signup to a live board
Pick a workspace name. Share the link. No configuration sits between you and the first piece of feedback.
Side by side
UserJot vs Frill, feature by feature.
A feature-by-feature read of where the two products diverge. Pricing clarity is the loudest difference, but design, scope, and AI surface end up mattering just as much.
| Feature | UserJot | Frill |
|---|---|---|
| Design philosophy | Focused, opinionated, polished | Clean, modular |
| Pricing model | Flat, by feature set | Base plan plus paid add-ons |
| Free plan | Forever, unlimited users | 14-day trial only |
| Ideas on cheapest paid tier | Unlimited | 50 on Startup, $25 / month |
| Cheapest plan with full feature set | Professional, $59 / month | Growth, $149 / month |
| Private boards | Starter, $29 / month | Privacy add-on, +$25 / month |
| White labeling | Included on paid plans | White Label add-on, +$100 / month |
| Surveys (NPS, CSAT, polls) | Included on Growth, add-on below | |
| Single sign-on | Professional, $59 / month | Enterprise, from $349 / month |
| Triage action bar | Status dropdown | |
| Auto-advance triage | ||
| AI duplicate detection | Basic, heuristic | |
| AI-drafted changelog | ||
| MCP server for AI agents | ||
| Mobile-first public board | Desktop-centric | |
| Guest posting, no account | Email required | |
| Frill import | CSV import with AI mapping |
Closing the loop
The last mile of feedback, automated.
Shipping is where most feedback tools end. It is where UserJot's work is most useful. The blank page stays closed, and the right people hear first.
Voters hear first
Everyone who voted or commented gets an email the moment you publish. The list is built for you.
Scheduled updates
Queue announcements for when your users are awake. A weekly digest gently re-engages the quieter ones.
Changelog software with AI that writes, schedules, and notifies for you.
AI changelog software that writes updates from your shipped features, schedules posts, and auto-notifies users who requested them. The in-app widget helps users discover every release the moment you publish.
AI writes complete changelogs
Tell the AI to write a changelog from closed feedback and it drafts the post, title, and tags in your voice.
Automatic user notifications
When you publish, users who voted on those features get an email automatically. No manual list management.
In-app widget
Users can read the latest changelog without leaving your product.
Update indicator
A small badge appears the moment a new changelog lands, so users never miss what shipped.
Link to feedback
Every update links back to the original feature requests and the customers who asked for them.
Schedule posts
Ask the AI to schedule for Monday at 2pm, or let it pick the right time for your audience.
“Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.”
“UserJot has noticeably improved our product process. Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated on improvements. It's helped us move faster and focus on things customers actually want.”
“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen. It's helped us build a loyal community of users who feel like they're shaping the app with us.”
“We'd been looking for a feedback board for some time. Every app we found was either bloated or expensive. Userjot hits the sweet spot! The UI is next-level, and the pace of improvement has been amazing!”
Migration
A weekend to switch from Frill.
Every comparison page promises easy migration. Ours is short because we built a proper CSV importer with AI-assisted mapping. Boards, posts, votes, comments, and statuses come across intact.
Export your data from Frill
Frill Settings, then Data Export. You get a CSV of your boards, ideas, votes, and comments. A few clicks, no scripts.
Paste it into UserJot
Our CSV importer reads the file. AI proposes the board, status, and column mapping. You confirm it in a single pass.
Point your links at the new home
Update your feedback link, add redirects if you had a Frill custom domain, and you are live. Most teams switch over a weekend with no downtime.
If anything in your Frill setup is unusual (many boards, custom statuses, heavy integration use), reach out. We will run the migration with you and make sure nothing is lost in the move.
Pricing
Pricing that does not punish adoption.
Flat monthly pricing with unlimited users on every plan. Your bill stays the same at a hundred users or ten thousand, on quiet months or loud ones.
Free
Free, forever.
$0/ month
What's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
Starter
For small teams.
$29/ month
Everything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Everything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Give it a weekend
Start a free workspace in thirty seconds.
UserJot takes about thirty seconds to stand up and supports a CSV import from Frill on the same day. If the loop looks clearer to you, you keep it. If it does not, you have spent less time than reading this page.
Start free
Free forever. No credit card. Unlimited users from day one.
Questions
The ones that come up before teams switch.
Add-on math, migration, the triage system, AI features, and how the two products differ in shape. Answered plainly.
Two differences. First, shape: UserJot is one product with feedback, roadmap, and changelog sharing state. Frill is a base plan with Privacy, Surveys, and White Label sold as separate add-ons. Second, pricing: UserJot Starter is $29 and Professional is $59 with everything included, plus a real free plan. Frill Startup is $25, but private boards cost $25 more, white labeling costs $100 more, and there is no free plan, only a 14-day trial. Both products are reasonable. They just take different views on what a complete product looks like.
Frill Startup is $25 per month with 50 ideas, no private boards, no white labeling. Add privacy and you are at $50. Add white labeling and you are at $150. The Growth plan at $149 is where all the add-ons come bundled. UserJot stays flat across the equivalent ground. Starter is $29 with private boards, guest posting, a custom domain, and one integration. Professional is $59 with all of that plus SSO and every integration. No add-ons at any tier.
Yes. Free forever, unlimited users, 2 boards, public roadmap, public changelog, and AI duplicate detection. There is no timer, no credit card, no prompt at day fifteen. Frill does not have a free plan, only a 14-day trial of the Growth tier. After the trial, Startup begins at $25 per month with a 50-idea cap.
Frill Startup limits active ideas to 50. For a small team that ships a lot, that fills up in a quarter. Unlimited ideas begins at $49 (Business). UserJot never limits posts on any plan, including free. If you arrive with more than 50 ideas from a Frill export, the import brings them all in.
Yes. Export your Frill data as CSV, and our importer maps boards, posts, votes, comments, and statuses into UserJot. AI proposes the column and status mappings, and you confirm in a single pass. Most teams finish the migration in a single sitting. If your Frill setup is unusual (many boards, custom statuses, heavy integration use), reach out and we will run it with you.
Not in the NPS or CSAT sense. Frill includes quick polls, NPS, and CSAT surveys (bundled on Growth, or as a $25 add-on below). If surveys are core to how your team operates, that is a real difference and Frill may be the better fit. UserJot stays focused on the feedback loop. Teams that need surveys typically run them in dedicated tools (Tally, Typeform) and use UserJot for the loop itself.
Both are core product capabilities on UserJot, included from Starter ($29 per month). On Frill, private boards require the Privacy add-on (+$25 per month) on Startup and Business tiers. White labeling requires the White Label add-on (+$100 per month) on the same tiers, or the Growth plan at $149. Our view is that private boards and removing vendor branding are product fundamentals. They ship on Starter.
Three. AI duplicate detection that shows similar feedback as users type. Auto-categorization that tags posts on submission. AI-drafted changelog announcements, written from the original request and the conversation around it, in your voice, ready to review. Frill has basic duplicate idea detection and Smart Merge, both rules-based rather than AI-driven. The practical difference shows up in what auto-categorization and changelog drafting save your team every week.
Professional ($59 per month) includes SAML SSO. Automatic Login (a JWT-based SSO-lite flow) is available on Starter and Professional for in-app identification. Frill places SSO on the Enterprise plan, which starts at $349 per month. If SSO is a requirement, that gap is the whole comparison.
It is part of the same system as feedback and roadmap. When you move a Post to Completed, UserJot drafts the changelog announcement from the original request and the conversation around it, ready to review. Publishing notifies every voter and commenter automatically, and pulses a new-update indicator in the in-app widget. Frill's Announcements feature handles the distribution, but you write each post yourself.
Slack, Linear, Discord, webhooks, a REST API, and an MCP server for AI agents. The MCP server is uncommon in the category. Claude, Cursor, or any other agent can triage feedback, update the roadmap, and draft changelogs on your behalf. One integration is included on Starter. Professional includes all of them. Frill has a broader integration catalog (Intercom, Jira, HelpScout, Zendesk, Trello) that is genuinely useful if your stack leans in that direction.
Thirty seconds from signup to a live board. Pick a workspace name, share the link. No configuration sits between you and the first piece of feedback. If you are importing from Frill, add a little time for the CSV mapping pass. Most teams are live by the end of the same afternoon they started.