Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is a Productboard alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | Productboard | UserJot |
|---|---|---|
| Price | $25 a maker a month, or $19 billed yearly; Business from $150 a month | Free, $29, or $59 a month, flat |
| Free plan | 1 portal, 500 feedback notes, 25 contributors, 50 AI credits a month | Unlimited users and posts, 2 boards, 3 admins |
| Ten teammates editing the roadmap | $190 to $250 a month on Plus; $590 to $750 on Business | $29 or $59 a month, the same as at two |
| Customers see each other's requests | No; portal feedback is private to the person who sent it | Yes, with votes and comments, on every plan |
| Live chat with customers | None listed; Spark is an agent for the product team | Built in, with a shared inbox and Juno, an AI operator |
| AI | Spark, on credits that expire each month: 50 on Free, 250 a maker on Plus | Juno, included, no credits |
Productboard sells a seat to everyone who plans and meters its AI in credits. If you want customers voting in public and a price that stays put, these are the alternatives to Productboard worth a look. If feature hierarchy, timeline roadmaps, and Jira sync are why you're looking, only Aha!, ProdPad, and Jira Product Discovery on this list have them.
Public feedback board, roadmap, changelog, and live chat in one product, at its own URL and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.
Best for: SaaS teams that want customers voting and the whole team reading, without buying a seat for each of them.
Feedback board with voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.
Best for: Teams that need Jira or Salesforce on the board on day one.
The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps. Priced per seat, three seats minimum.
Best for: Teams already planning in Aha!.
Roadmaps, ideas, and feedback, sold as separate modules, with a lean-roadmap approach instead of dated timelines.
Best for: Product teams that want now, next, and later instead of a Gantt chart.
Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.
Best for: Teams whose whole process already lives in Jira.
Enterprise feedback management sold by quote, with Salesforce and Zendesk connectors and onboarding measured in weeks.
Best for: Large product orgs that buy through procurement and run feedback through Salesforce.
Open source and self-hostable, with posting and voting, a roadmap on hosted Pro, and no changelog product. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Productboard is a product management system: feature hierarchy, prioritization formulas, timeline roadmaps, Jira sync, and an AI agent for the people doing the planning. It also has a seat for everyone who touches the roadmap, AI sold in credits that expire at the end of the month, a portal where customers can't see each other, and nothing that talks to your customers.
$25 a maker a month; Business from two makers, $150
Productboard charges per maker, the role that edits features and roadmaps. Plus is $25 a maker a month, or $19 billed yearly. Business has a two-maker minimum and starts at $150 a month. Contributors and viewers don't pay, and plans below Enterprise include 25 contributors. Removing a seat takes effect at renewal, with no refund for the unused time. A G2 reviewer in June 2026 described the difficulty of matching seat charges to how much the team used it. The full ladder is in our Productboard pricing guide.
50 credits a month on Free; a feedback analysis is about 23
Spark, Productboard's AI, runs on credits that are pooled across the workspace and gone at month end with no rollover. Productboard's own typical figure for a feedback analysis is about 23 credits, so Free's 50 a month buys about two. Top-ups are on paid plans only. On self-serve plans the AI stops when the balance hits zero. On contracts it keeps going and bills the overage, unless you email support for a hard cap. In August 2026 Productboard's status page reported credits consumed by repeated model calls that customers hadn't asked for, and refunded them.
Portal feedback is private to the sender; embedding and JWT on Business
On a Productboard portal, a visitor verifies their email, scores how important a feature is to them, and writes a note. Other visitors can't see that note, or anyone else's, and there are no public comment threads. New ideas land in the team's private repository, and a maker decides which become public cards. Status emails are card updates a maker composes and sends; no automatic email on a status change is documented. Embedding the portal in your app and identifying users with a JWT start on Business, and taking “Powered by Productboard” off the footer is Enterprise. No changelog product is documented; a portal tab can stand in for release notes.
No live chat listed; Spark drafts specs and briefs for makers
Productboard lists no live chat. Feedback arrives through Intercom, Zendesk, Slack, and email integrations. You run a help desk and Productboard and pay for both. Spark drafts product briefs, specifications, competitor research, and release notes for the people inside the workspace, and Productboard's own migration notes say Spark's help skill answers questions about Productboard. Nothing in it answers a customer. A G2 reviewer in December 2025 described “a lot of complexity,” and a Reddit thread in August 2025 said the tool “requires full time attention.”
UserJot is a public feedback board at its own URL, or on your own domain from Starter, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, and the dashboard share one look, and dark mode follows the reader's system.
Every plan has unlimited users, including Free. Paid plans add up to a hundred owners and admins with no seat charge, start at $29 a month with a 14-day trial, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
Anyone can post a request on the board, read everyone else's, vote, and comment. On Starter and up, they can do it without creating an account, and moderation can hold new posts for your approval before they go public.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented, with nothing for you to compose. When you mark one Completed, the changelog post you write links back to the request.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
Your board lives at its own URL, where anyone can browse, post, and vote. The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, and Messages with Conversations on, plus Notifications once a user is identified. Identify a user once and their posts, votes, and messages in the widget are attributed to them. On Starter and up, automatic login carries that identity onto the board. The widget is on every plan.
Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
Juno is the AI operator built into UserJot, and nothing she does is metered. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board checks for duplicates as people type.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Productboard has an MCP server too, on every plan; what it reaches is a planning workspace, and what ours reaches is your customers' board and inbox.
Claude Code · connected to userjot
$0, $29, or $59 a month for the workspace. Three owners and admins on Free, up to a hundred on paid plans, with no charge per person. Users, posts, and votes are unlimited on every plan, billed monthly or yearly, cancelled from your settings, with CSV export of your posts any time.
| Feature | Productboard | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Per maker seat, plus pooled AI credits | Flat, by feature set |
| Free plan | 1 portal, 500 feedback notes, 25 contributors, 50 AI credits a month | Unlimited users and posts, 2 boards, 3 admins |
| Five makers | Plus: $95 a month billed yearly, $125 monthly | $0, $29, or $59 a month |
| Ten makers | Plus: $190 billed yearly, $250 monthly; Business: $590 or $750 | $0, $29, or $59 a month |
| Business plan | $59 a maker billed yearly, two makers minimum; five on a contract | $59 a month, flat |
| Enterprise | Five makers minimum, annual, quote only | Not sold |
| Trial | 14 days of Business, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Customers see each other's requests | No; portal feedback is private to the sender | Yes, with votes and comments |
| Voting | Importance score, verified email required | Votes, with guest voting from $29 |
| Approval before publishing | Ideas land in a private repository; makers publish cards | Moderation queue from $29 |
| Status emails to voters | A maker composes and sends a card update | Automatic on every status change |
| Changelog | None documented; a portal tab can act as release notes | Every plan |
| Roadmap | Timeline, columns, swimlanes, OKRs, dependencies on Business | Status columns with votes, on every plan |
| Prioritization | Custom formulas, RICE, ICE, WSJF, Customer Importance Score | Votes, comments, and trending |
| Jira and Azure DevOps two-way sync | Yes; one configuration each on Free, five on Business | No |
| Widget, AI, and support | ||
| In-app widget | Portal embedded in an iframe, on Business | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI | Spark, for the product team, on monthly credits | Juno, included, no credits |
| AI that answers customers | None listed; Spark's help skill answers questions about Productboard | Juno, in chat and email, on every plan during beta |
| AI changelog drafting | Spark drafts release notes | Juno, in the editor, from the requests you completed |
| Feedback from conversations | Intercom, Zendesk, Slack, and email imports | Juno, in your own chat, after the customer confirms |
| Branding and access | ||
| Custom domain | Every plan | From $29 |
| Remove vendor branding | Enterprise | $59 |
| Customer identity | JWT in the embedded portal, on Business; it identifies but doesn't gate | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team SSO | Google sign-in on Free; SAML and SCIM on Enterprise | Google sign-in |
| Team seats | Makers paid; 25 contributors below Enterprise | 3 on Free; up to 100 on paid plans, no seat charge |
| Private boards | Board access controls on Business; private teamspaces on Enterprise | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Discord | Slack and Microsoft Teams | Slack and Discord; one integration on Starter, all on Professional |
| Jira, Azure DevOps | Two-way sync | No |
| GitHub, Trello | Delivery integrations | No |
| Intercom, Zendesk | Every plan | No; UserJot has its own inbox |
| Salesforce | Enterprise | No |
| Zapier | Every plan | No |
| API and webhooks | Every plan | API on Starter and Professional |
| MCP server | Every plan | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | Written notice 30 days before renewal under the MSA; its billing help says monthly plans can cancel before the next renewal | Any time, from settings |
| Data after cancelling | Export for 60 days; deleted within 60 to 90 days, depending on which document you read | CSV export any time |
| Export | Separate feature, feedback, and customer CSVs; no whole-workspace export, by its own guide | Posts as CSV, any plan |
Productboard facts checked against its public site, help center, and master subscription agreement on . Prices are its published Plus and Business rates for new accounts; Enterprise has no listed price. If something has changed, tell us and we will correct it.
Productboard exports features and feedback as separate CSVs, with no whole-workspace export. UserJot imports the CSV with AI column mapping that you check before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
From $0 to $75 a maker a month, before Enterprise. Free has one portal, 500 feedback notes, 25 contributors, and 50 AI credits a month. Plus is $25 a maker a month, or $19 billed yearly. Business is $75 a maker, or $59 billed yearly, with a two-maker minimum, so it starts at $150 a month or $1,416 a year. Enterprise is five makers minimum on an annual contract, quoted by sales. Existing self-serve accounts on the old Starter, Essentials, and Pro plans move to the new pricing at renewals from October 1, 2026; contracts from September 8.
Give them one place to ask, and give your team and your agents one place to answer.