The Productboard alternative with a public board and no seats to count.

UserJot is a Productboard alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureProductboardUserJot
Price$25 a maker a month, or $19 billed yearly; Business from $150 a monthFree, $29, or $59 a month, flat
Free plan1 portal, 500 feedback notes, 25 contributors, 50 AI credits a monthUnlimited users and posts, 2 boards, 3 admins
Ten teammates editing the roadmap$190 to $250 a month on Plus; $590 to $750 on Business$29 or $59 a month, the same as at two
Customers see each other's requestsNo; portal feedback is private to the person who sent itYes, with votes and comments, on every plan
Live chat with customersNone listed; Spark is an agent for the product teamBuilt in, with a shared inbox and Juno, an AI operator
AISpark, on credits that expire each month: 50 on Free, 250 a maker on PlusJuno, included, no credits

Top Productboard alternatives

Productboard sells a seat to everyone who plans and meters its AI in credits. If you want customers voting in public and a price that stays put, these are the alternatives to Productboard worth a look. If feature hierarchy, timeline roadmaps, and Jira sync are why you're looking, only Aha!, ProdPad, and Jira Product Discovery on this list have them.

  1. Public feedback board, roadmap, changelog, and live chat in one product, at its own URL and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.

    Best for: SaaS teams that want customers voting and the whole team reading, without buying a seat for each of them.

  2. Feedback board with voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.

    Best for: Teams that need Jira or Salesforce on the board on day one.

  3. The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps. Priced per seat, three seats minimum.

    Best for: Teams already planning in Aha!.

  4. Roadmaps, ideas, and feedback, sold as separate modules, with a lean-roadmap approach instead of dated timelines.

    Best for: Product teams that want now, next, and later instead of a Gantt chart.

  5. Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.

    Best for: Teams whose whole process already lives in Jira.

  6. Enterprise feedback management sold by quote, with Salesforce and Zendesk connectors and onboarding measured in weeks.

    Best for: Large product orgs that buy through procurement and run feedback through Salesforce.

  7. Open source and self-hostable, with posting and voting, a roadmap on hosted Pro, and no changelog product. You run the server and the backups.

    Best for: Teams whose feedback data has to stay on their own servers.

Where Productboard falls short.

Productboard is a product management system: feature hierarchy, prioritization formulas, timeline roadmaps, Jira sync, and an AI agent for the people doing the planning. It also has a seat for everyone who touches the roadmap, AI sold in credits that expire at the end of the month, a portal where customers can't see each other, and nothing that talks to your customers.

Every planner is a paid seat

$25 a maker a month; Business from two makers, $150

Productboard charges per maker, the role that edits features and roadmaps. Plus is $25 a maker a month, or $19 billed yearly. Business has a two-maker minimum and starts at $150 a month. Contributors and viewers don't pay, and plans below Enterprise include 25 contributors. Removing a seat takes effect at renewal, with no refund for the unused time. A G2 reviewer in June 2026 described the difficulty of matching seat charges to how much the team used it. The full ladder is in our Productboard pricing guide.

What UserJot does instead.

UserJot is a public feedback board at its own URL, or on your own domain from Starter, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, and the dashboard share one look, and dark mode follows the reader's system.

Every plan has unlimited users, including Free. Paid plans add up to a hundred owners and admins with no seat charge, start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

A board your customers share.

Anyone can post a request on the board, read everyone else's, vote, and comment. On Starter and up, they can do it without creating an account, and moderation can hold new posts for your approval before they go public.

When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented, with nothing for you to compose. When you mark one Completed, the changelog post you write links back to the request.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

The whole board, inside your app too.

Your board lives at its own URL, where anyone can browse, post, and vote. The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, and Messages with Conversations on, plus Notifications once a user is identified. Identify a user once and their posts, votes, and messages in the widget are attributed to them. On Starter and up, automatic login carries that identity onto the board. The widget is on every plan.

Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, with no credits to count.

Juno is the AI operator built into UserJot, and nothing she does is metered. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board checks for duplicates as people type.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. Productboard has an MCP server too, on every plan; what it reaches is a planning workspace, and what ours reaches is your customers' board and inbox.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

No seats to count.

$0, $29, or $59 a month for the workspace. Three owners and admins on Free, up to a hundred on paid plans, with no charge per person. Users, posts, and votes are unlimited on every plan, billed monthly or yearly, cancelled from your settings, with CSV export of your posts any time.

Productboard vs UserJot, side by side.

FeatureProductboardUserJot
Pricing
Pricing modelPer maker seat, plus pooled AI creditsFlat, by feature set
Free plan1 portal, 500 feedback notes, 25 contributors, 50 AI credits a monthUnlimited users and posts, 2 boards, 3 admins
Five makersPlus: $95 a month billed yearly, $125 monthly$0, $29, or $59 a month
Ten makersPlus: $190 billed yearly, $250 monthly; Business: $590 or $750$0, $29, or $59 a month
Business plan$59 a maker billed yearly, two makers minimum; five on a contract$59 a month, flat
EnterpriseFive makers minimum, annual, quote onlyNot sold
Trial14 days of Business, no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Customers see each other's requestsNo; portal feedback is private to the senderYes, with votes and comments
VotingImportance score, verified email requiredVotes, with guest voting from $29
Approval before publishingIdeas land in a private repository; makers publish cardsModeration queue from $29
Status emails to votersA maker composes and sends a card updateAutomatic on every status change
ChangelogNone documented; a portal tab can act as release notesEvery plan
RoadmapTimeline, columns, swimlanes, OKRs, dependencies on BusinessStatus columns with votes, on every plan
PrioritizationCustom formulas, RICE, ICE, WSJF, Customer Importance ScoreVotes, comments, and trending
Jira and Azure DevOps two-way syncYes; one configuration each on Free, five on BusinessNo
Widget, AI, and support
In-app widgetPortal embedded in an iframe, on BusinessBoard, roadmap, changelog, notifications, and chat in one widget
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AISpark, for the product team, on monthly creditsJuno, included, no credits
AI that answers customersNone listed; Spark's help skill answers questions about ProductboardJuno, in chat and email, on every plan during beta
AI changelog draftingSpark drafts release notesJuno, in the editor, from the requests you completed
Feedback from conversationsIntercom, Zendesk, Slack, and email importsJuno, in your own chat, after the customer confirms
Branding and access
Custom domainEvery planFrom $29
Remove vendor brandingEnterprise$59
Customer identityJWT in the embedded portal, on Business; it identifies but doesn't gateIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team SSOGoogle sign-in on Free; SAML and SCIM on EnterpriseGoogle sign-in
Team seatsMakers paid; 25 contributors below Enterprise3 on Free; up to 100 on paid plans, no seat charge
Private boardsBoard access controls on Business; private teamspaces on EnterpriseFrom $29; a customer sees only their own requests, and your team sees all of them
Integrations and API
Slack, DiscordSlack and Microsoft TeamsSlack and Discord; one integration on Starter, all on Professional
Jira, Azure DevOpsTwo-way syncNo
GitHub, TrelloDelivery integrationsNo
Intercom, ZendeskEvery planNo; UserJot has its own inbox
SalesforceEnterpriseNo
ZapierEvery planNo
API and webhooksEvery planAPI on Starter and Professional
MCP serverEvery planStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationWritten notice 30 days before renewal under the MSA; its billing help says monthly plans can cancel before the next renewalAny time, from settings
Data after cancellingExport for 60 days; deleted within 60 to 90 days, depending on which document you readCSV export any time
ExportSeparate feature, feedback, and customer CSVs; no whole-workspace export, by its own guidePosts as CSV, any plan

Productboard facts checked against its public site, help center, and master subscription agreement on . Prices are its published Plus and Business rates for new accounts; Enterprise has no listed price. If something has changed, tell us and we will correct it.

Switching from Productboard to UserJot.

Productboard exports features and feedback as separate CSVs, with no whole-workspace export. UserJot imports the CSV with AI column mapping that you check before anything is written.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from Productboard.

    Export your features grid and your feedback as CSV. Feedback that arrived through Zendesk, Slack, or Intercom exports with an empty body, by Productboard's own guide, so check those rows before you move on.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, statuses, authors, and dates to UserJot's fields; check the mapping, confirm, done.

    Import from CSV →

  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then end Productboard, on its schedule.

    Annual plans need written notice at least 30 days before renewal. You have 60 days after the end to export anything you missed.

Productboard alternative FAQ

From $0 to $75 a maker a month, before Enterprise. Free has one portal, 500 feedback notes, 25 contributors, and 50 AI credits a month. Plus is $25 a maker a month, or $19 billed yearly. Business is $75 a maker, or $59 billed yearly, with a two-maker minimum, so it starts at $150 a month or $1,416 a year. Enterprise is five makers minimum on an annual contract, quoted by sales. Existing self-serve accounts on the old Starter, Essentials, and Pro plans move to the new pricing at renewals from October 1, 2026; contracts from September 8.


Your customers are already talking.

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