Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is a ProdPad alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | ProdPad | UserJot |
|---|---|---|
| Price | From $45 an editor a month for one module, $145 for all three; $36 and $116 yearly | Free, $29, or $59 a month, flat |
| What the price depends on | Paid editor seats, times the modules each one has | The features you turn on; users and admins are free |
| Free plan | None; a 7-day trial that extends with use | Unlimited users and posts, 2 boards, 3 admins |
| Customer votes | Private; customers never see vote totals or each other's comments | Public, with comments, on every plan |
| Public roadmap | Now/Next/Later, in the Roadmaps module, $55 an editor more | Every plan, with votes and comments |
| Live chat with customers | None listed; Intercom capture, Zendesk through Zapier | Built in, with a shared inbox and Juno, an AI operator |
ProdPad is priced by the editor and by the module, and its portal keeps votes private. If you want customers voting in the open and a price that stays put, these are the alternatives to ProdPad worth a look.
Public feedback board, roadmap, changelog, and live chat in one product, inside your app and on your own domain from Starter, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.
Best for: SaaS teams that want customers voting where everyone can see it, without a seat or a module to buy.
Feedback, prioritization, and roadmaps for product teams. The closest to ProdPad in scope, and also priced per maker.
Best for: Product teams that want planning and feedback in one tool.
The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps. Priced per seat, three at minimum.
Best for: Teams already planning in Aha!.
Feedback board with public voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.
Best for: Teams that need Jira or Salesforce on the board on day one.
Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.
Best for: Teams on Jira who want ideas next to the issues.
Timeline and swimlane roadmaps, with a feedback inbox from the Business plan, now sold as Tempo Strategic Roadmaps. Per editor.
Best for: Teams whose stakeholders want a dated timeline, which ProdPad doesn't draw.
Open source and self-hostable, with posting and voting, a roadmap on the hosted Pro plan, and no changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
ProdPad has made product management software since 2012, with Now/Next/Later roadmaps, OKRs, a backlog, and a customer portal. It also has a price per editor, per module, a portal where customers vote alone, a roadmap your stakeholders have to learn first, and AI for the product manager, not the customer.
$45 an editor a month for one module; $145 for all three
ProdPad sells Roadmaps, Ideas, and Feedback as separate modules, each priced per editor: $45 a month for Ideas or Feedback and $55 for Roadmaps, or $36 and $44 billed yearly. A product manager who needs all three is $145 a month, or $116 yearly, and a second product manager doubles it. Reviewers are free and can post and comment, but someone has to hold a paid seat first; there is no free plan. The trial is seven days and extends if you keep using it. Through the first half of 2026 each module also had a $30 Essentials tier. It is gone from the pricing page, which made the cheapest way in 50% more expensive. The terms want 30 days' notice to your account representative before a renewal, and a signed annual contract can't be downgraded and is owed in full.
Private upvotes; no vote totals or comments shown
ProdPad's portal shows up to nine ideas your team has chosen to promote. A customer can upvote one and leave a comment. The comment becomes private feedback no other customer sees, and vote totals are never shown. The portal lives at portal.prodpad.com, and no custom hostname is documented, so putting it on your own domain means embedding it in a page you host. No changelog is documented. Telling customers that an idea shipped is a bulk email the team sends, added in July 2026.
Public roadmap: Roadmaps module, $55 an editor on top of Feedback
ProdPad's roadmap is Now/Next/Later by design. There is no timeline view, and ProdPad says so. Publishing a roadmap for customers takes the Roadmaps module on top of Feedback, so a portal and a public roadmap together are $100 an editor a month, or $80 yearly. A G2 reviewer in August 2026 called the terminology “a small but real barrier to adoption,” and a Capterra reviewer in April 2026 wrote “The learning curve is steep.”
No live chat listed; CoPilot PM works for your team
ProdPad lists no live chat. Feedback from support arrives through Intercom directly, or from Zendesk and HubSpot through Zapier; the Zendesk guide says that needs a paid Zapier plan. Its AI, CoPilot PM, answers your team's questions about the backlog, drafts user stories and key results, and summarizes feedback, and Signals clusters it into themes. It is included in the price, and none of it is documented as talking to a customer. Your own agents get an MCP server.
UserJot keeps the customer feedback ProdPad's portal collects and puts it on a public board at its own URL, where customers post, vote, see the votes, and comment on each other's requests, on your own domain from Starter. It adds a roadmap with votes, a changelog, live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.
Every plan has unlimited users, including Free, and nobody on your team needs a seat or a module. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
The board is a public web page. Every request shows its vote count and its comments, so a customer who arrives with an idea finds the people who already asked for it and adds their vote instead of filing a duplicate. Anyone at your company can open it and read it without a license.
On Starter and up, customers vote without creating an account, and any board can be made private. On a private board a customer sees only their own requests while your team sees all of them.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, where customers can keep voting and commenting. Every status change emails everyone who posted, voted, or commented, including the one to Completed. Publish the changelog post, link the request from the editor, and the widget shows customers a new update is waiting.
The widget puts the same board, roadmap, and changelog inside your app, and with Conversations on, a Messages tab for live chat. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. There is no module to buy and no seat she's locked behind.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. ProdPad's MCP server is documented for its Modular V2 and Enterprise plans.
Claude Code · connected to userjot
$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, and there is no charge per admin or per module. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
| Feature | ProdPad | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Per editor, per module | Flat, by feature set |
| Entry price | $45 an editor a month for Ideas or Feedback; $36 billed yearly | $0 |
| All three modules | $145 an editor a month; $116 billed yearly | $29 or $59 a month, for everyone |
| Free plan | No; 7-day trial without a card, extended by use | Unlimited users and posts, 2 boards, 3 admins |
| Who needs a seat | Editors and admins; reviewers are free once a seat exists | Nobody; 3 admins on Free, 100 on paid plans, no charge |
| Portal visitors | Unlimited, free | Unlimited, free |
| Trial | 7 days, longer with activity, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Public feedback portal | Feedback module; up to nine promoted ideas shown | Every plan, every public request |
| Vote totals visible | No | Yes |
| Comments visible | No; a portal comment becomes private feedback | Yes |
| Post without an account | A name and email form | Guest posting, from $29 |
| Approval queue | The team picks which ideas appear | From $29 |
| Public roadmap | Now/Next/Later, in the Roadmaps module | Every plan, with votes and comments |
| Changelog | None documented | Every plan, with a widget notification |
| Custom statuses | Custom workflow stages | Six fixed statuses |
| Duplicate detection | CoPilot suggestions, merged by the team | As people type, on the board and in the widget |
| Scoring | Impact against effort, with planning poker and T-shirt scales | Votes and comments |
| Portal languages | Labels editable in any language; no language switcher listed | Board in 12 languages, including Arabic |
| Widget, AI, and support | ||
| In-app widget | A feedback form and portal embed; the roadmap embeds separately | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI pricing | Included | Included |
| AI that answers customers | None listed; CoPilot PM works for your team | Juno, in chat and email, on every plan during beta |
| Feedback from conversations | Intercom directly; Zendesk and HubSpot through Zapier | Juno, in your own chat, after the customer confirms |
| AI changelog drafting | None documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | None documented; embed the portal in a page you host | From $29 |
| Remove vendor branding | A toggle in the portal editor | $59 |
| Customer sign-in | Name and email on the form; no customer SSO documented | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team sign-in | Google, Microsoft, and Slack; SAML | No SAML |
| Private boards | Private products on Enterprise; password-protected roadmaps | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Teams | Both | Slack; one integration on Starter, all on Professional |
| Discord | Not listed | Yes |
| Jira, Linear, GitHub, Azure DevOps, Trello | Yes | No |
| Intercom, Salesforce | Yes | No; UserJot has its own inbox |
| Zendesk, HubSpot | Through Zapier | No |
| Zapier | Yes | No |
| API and webhooks | Both, with no rate limit | API on Starter and Professional |
| MCP server | Yes; Modular V2 and Enterprise | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From account settings, closing at the next billing date; the terms ask 30 days' notice to your representative | Any time, from settings |
| Export | Ideas and feedback as CSV or XLS; discussions excluded; individual votes not listed | Posts as CSV, any plan |
| Import from the other | Jira sync and CSV | CSV with AI mapping |
ProdPad facts checked against its public site and help center on . Prices are the three modules on ProdPad's pricing page; its help center still names older Essential and Advanced tiers. If something has changed, tell us and we will correct it.
Export your ideas as CSV, import them, and check the mapping. Individual votes aren't listed in ProdPad's export, so the count starts fresh on the new board.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
$45 an editor a month for the Ideas or Feedback module and $55 for Roadmaps, or $36 and $44 billed yearly. All three together are $145 an editor a month, or $116 yearly. Reviewers are free. Enterprise is a sales quote. Through the first half of 2026 each module also had a $30 Essentials tier, which is no longer on the pricing page.
Give them one place to ask, and give your team and your agents one place to answer.