The ProdPad alternative with public votes and a flat price.

UserJot is a ProdPad alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureProdPadUserJot
PriceFrom $45 an editor a month for one module, $145 for all three; $36 and $116 yearlyFree, $29, or $59 a month, flat
What the price depends onPaid editor seats, times the modules each one hasThe features you turn on; users and admins are free
Free planNone; a 7-day trial that extends with useUnlimited users and posts, 2 boards, 3 admins
Customer votesPrivate; customers never see vote totals or each other's commentsPublic, with comments, on every plan
Public roadmapNow/Next/Later, in the Roadmaps module, $55 an editor moreEvery plan, with votes and comments
Live chat with customersNone listed; Intercom capture, Zendesk through ZapierBuilt in, with a shared inbox and Juno, an AI operator

Top ProdPad alternatives

ProdPad is priced by the editor and by the module, and its portal keeps votes private. If you want customers voting in the open and a price that stays put, these are the alternatives to ProdPad worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, inside your app and on your own domain from Starter, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free to start.

    Best for: SaaS teams that want customers voting where everyone can see it, without a seat or a module to buy.

  2. Feedback, prioritization, and roadmaps for product teams. The closest to ProdPad in scope, and also priced per maker.

    Best for: Product teams that want planning and feedback in one tool.

  3. The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps. Priced per seat, three at minimum.

    Best for: Teams already planning in Aha!.

  4. Feedback board with public voting, a roadmap, a changelog, and Jira and Salesforce. Priced by tracked users.

    Best for: Teams that need Jira or Salesforce on the board on day one.

  5. Atlassian's tool for collecting and prioritizing ideas inside Jira, for teams already there.

    Best for: Teams on Jira who want ideas next to the issues.

  6. Timeline and swimlane roadmaps, with a feedback inbox from the Business plan, now sold as Tempo Strategic Roadmaps. Per editor.

    Best for: Teams whose stakeholders want a dated timeline, which ProdPad doesn't draw.

  7. Open source and self-hostable, with posting and voting, a roadmap on the hosted Pro plan, and no changelog. You run the server and the backups.

    Best for: Teams whose feedback data has to stay on their own servers.

Where ProdPad falls short.

ProdPad has made product management software since 2012, with Now/Next/Later roadmaps, OKRs, a backlog, and a customer portal. It also has a price per editor, per module, a portal where customers vote alone, a roadmap your stakeholders have to learn first, and AI for the product manager, not the customer.

You pay per teammate, per piece

$45 an editor a month for one module; $145 for all three

ProdPad sells Roadmaps, Ideas, and Feedback as separate modules, each priced per editor: $45 a month for Ideas or Feedback and $55 for Roadmaps, or $36 and $44 billed yearly. A product manager who needs all three is $145 a month, or $116 yearly, and a second product manager doubles it. Reviewers are free and can post and comment, but someone has to hold a paid seat first; there is no free plan. The trial is seven days and extends if you keep using it. Through the first half of 2026 each module also had a $30 Essentials tier. It is gone from the pricing page, which made the cheapest way in 50% more expensive. The terms want 30 days' notice to your account representative before a renewal, and a signed annual contract can't be downgraded and is owed in full.

What UserJot does instead.

UserJot keeps the customer feedback ProdPad's portal collects and puts it on a public board at its own URL, where customers post, vote, see the votes, and comment on each other's requests, on your own domain from Starter. It adds a roadmap with votes, a changelog, live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.

Every plan has unlimited users, including Free, and nobody on your team needs a seat or a module. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

Votes your customers can see.

The board is a public web page. Every request shows its vote count and its comments, so a customer who arrives with an idea finds the people who already asked for it and adds their vote instead of filing a duplicate. Anyone at your company can open it and read it without a license.

On Starter and up, customers vote without creating an account, and any board can be made private. On a private board a customer sees only their own requests while your team sees all of them.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

A roadmap and changelog customers can use.

When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, where customers can keep voting and commenting. Every status change emails everyone who posted, voted, or commented, including the one to Completed. Publish the changelog post, link the request from the editor, and the widget shows customers a new update is waiting.

The widget puts the same board, roadmap, and changelog inside your app, and with Conversations on, a Messages tab for live chat. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, included, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. There is no module to buy and no seat she's locked behind.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. ProdPad's MCP server is documented for its Modular V2 and Enterprise plans.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

The price is the plan.

$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, and there is no charge per admin or per module. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.

ProdPad vs UserJot, side by side.

FeatureProdPadUserJot
Pricing
Pricing modelPer editor, per moduleFlat, by feature set
Entry price$45 an editor a month for Ideas or Feedback; $36 billed yearly$0
All three modules$145 an editor a month; $116 billed yearly$29 or $59 a month, for everyone
Free planNo; 7-day trial without a card, extended by useUnlimited users and posts, 2 boards, 3 admins
Who needs a seatEditors and admins; reviewers are free once a seat existsNobody; 3 admins on Free, 100 on paid plans, no charge
Portal visitorsUnlimited, freeUnlimited, free
Trial7 days, longer with activity, no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Public feedback portalFeedback module; up to nine promoted ideas shownEvery plan, every public request
Vote totals visibleNoYes
Comments visibleNo; a portal comment becomes private feedbackYes
Post without an accountA name and email formGuest posting, from $29
Approval queueThe team picks which ideas appearFrom $29
Public roadmapNow/Next/Later, in the Roadmaps moduleEvery plan, with votes and comments
ChangelogNone documentedEvery plan, with a widget notification
Custom statusesCustom workflow stagesSix fixed statuses
Duplicate detectionCoPilot suggestions, merged by the teamAs people type, on the board and in the widget
ScoringImpact against effort, with planning poker and T-shirt scalesVotes and comments
Portal languagesLabels editable in any language; no language switcher listedBoard in 12 languages, including Arabic
Widget, AI, and support
In-app widgetA feedback form and portal embed; the roadmap embeds separatelyBoard, roadmap, changelog, notifications, and chat in one widget
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AI pricingIncludedIncluded
AI that answers customersNone listed; CoPilot PM works for your teamJuno, in chat and email, on every plan during beta
Feedback from conversationsIntercom directly; Zendesk and HubSpot through ZapierJuno, in your own chat, after the customer confirms
AI changelog draftingNone documentedJuno, in the editor, from the requests you completed
Branding and access
Custom domainNone documented; embed the portal in a page you hostFrom $29
Remove vendor brandingA toggle in the portal editor$59
Customer sign-inName and email on the form; no customer SSO documentedIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team sign-inGoogle, Microsoft, and Slack; SAMLNo SAML
Private boardsPrivate products on Enterprise; password-protected roadmapsFrom $29; a customer sees only their own requests, and your team sees all of them
Integrations and API
Slack, TeamsBothSlack; one integration on Starter, all on Professional
DiscordNot listedYes
Jira, Linear, GitHub, Azure DevOps, TrelloYesNo
Intercom, SalesforceYesNo; UserJot has its own inbox
Zendesk, HubSpotThrough ZapierNo
ZapierYesNo
API and webhooksBoth, with no rate limitAPI on Starter and Professional
MCP serverYes; Modular V2 and EnterpriseStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationFrom account settings, closing at the next billing date; the terms ask 30 days' notice to your representativeAny time, from settings
ExportIdeas and feedback as CSV or XLS; discussions excluded; individual votes not listedPosts as CSV, any plan
Import from the otherJira sync and CSVCSV with AI mapping

ProdPad facts checked against its public site and help center on . Prices are the three modules on ProdPad's pricing page; its help center still names older Essential and Advanced tiers. If something has changed, tell us and we will correct it.

Switching from ProdPad to UserJot.

Export your ideas as CSV, import them, and check the mapping. Individual votes aren't listed in ProdPad's export, so the count starts fresh on the new board.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from ProdPad.

    Export your ideas as CSV; the file carries comment counts but not the discussions. Export feedback too; that file carries each customer's name and email.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.

    Import from CSV →

  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel ProdPad, on its terms.

    Find your renewal date first; the terms want 30 days' notice to your account representative before it, and a signed annual contract is owed in full. An admin cancels from account settings and the account closes at the next billing date.

ProdPad alternative FAQ

$45 an editor a month for the Ideas or Feedback module and $55 for Roadmaps, or $36 and $44 billed yearly. All three together are $145 an editor a month, or $116 yearly. Reviewers are free. Enterprise is a sales quote. Through the first half of 2026 each module also had a $30 Essentials tier, which is no longer on the pricing page.


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