The reliable Upvoty alternative with actual support and modern features
Upvoty users report terrible support response times, data loss, and unexpected price increases. UserJot offers responsive support, modern AI features, and a generous free plan. No bugs, no surprises, just reliable feedback management.
Responsive supportFree forever planAI features included
Upvoty works.
Until you need help.
Upvoty has one critical flaw: terrible customer support. Users report tickets ignored for weeks, data loss incidents, and surprise price increases. When you're building a product, you need tools you can rely on and support that responds.
Terrible support
Users report tickets ignored for weeks or months. Live chat unresponsive.
Technical issues
Reports of bugs in frontend, data loss incidents, and poor UX design.
Surprise price hikes
Users report unexpected increases from $15 to $40 without clear notice.
Limited features
Only 3 custom statuses, no AI features, no guest posting without signup.
Why teams are switching
from Upvoty to UserJot
We built UserJot to be everything Upvoty isn't: reliable, modern, and backed by responsive support. Get the feedback features you need without the headaches.
We actually respond
Upvoty's biggest weakness is support. UserJot provides responsive support to all users. Your questions get answered, your issues get resolved, and we help you succeed.
Modern AI features
Upvoty has no AI features. UserJot includes AI-powered duplicate detection, automatic categorization, and smart insights. Built for today's teams, not 2018.
Everything else you need
Free forever plan
Upvoty has no free plan. UserJot's is generous and unlimited.
Reliable and stable
No data loss reports. Modern tech stack you can trust.
Better search
Advanced filtering and semantic search across all feedback
Unlimited statuses
Create as many as you need. Not limited to Upvoty's 3.
UserJot vs Upvoty:
Side-by-side comparison
See exactly how UserJot compares to Upvoty across support, features, and reliability.
| Feature | UserJot | Upvoty |
|---|---|---|
| Customer support | Responsive and helpful | Tickets ignored for weeks |
| Free plan | Generous, unlimited | No free plan available |
| AI features | Included free | None available |
| Custom statuses | Unlimited | Limited to 3 only |
| Guest posting | No signup required | Signup required |
| Reliability | No data loss reports | Data loss incidents reported |
| UI quality | Modern, clean design | Dated interface with bugs |
| Pricing transparency | Clear, no surprises | Unexpected price increases |
| Dark mode | Not available | |
| Markdown support | Full support everywhere | Not in comments |
Everything Upvoty has, but reliable
UserJot includes all the core features you need from Upvoty, plus modern improvements and support you can actually count on.
Voting & prioritization
Let users vote on features they want. Best ideas rise to the top.
Discussion threads
Users discuss ideas with full markdown support in comments.
Public roadmaps
Share your roadmap automatically. No manual updates needed.
Smart changelogs
AI writes changelog posts and notifies the right users automatically.
In-app widget
Collect feedback directly in your product with one line of code.
Email automation
Automatic notifications for votes, comments, and status changes.
AI features
Duplicate detection, categorization. Upvoty has none of this.
Private boards
Create internal boards for sensitive customer feedback.
Switching from Upvoty
takes just minutes
Moving from Upvoty to UserJot is straightforward. We'll help you migrate your feedback data and get set up with personal support.
Export from Upvoty
Download your Upvoty data. Our team can help guide you through this.
Import to UserJot
Upload your data and we map everything automatically. Support included.
You're done
All feedback imported. Start using a tool with actual support.
Need help migrating? We'll personally help you move from Upvoty to UserJot. Unlike Upvoty, we actually respond to support requests.
Pricing that's clear
and actually free to start
Start free, upgrade when ready. Upvoty has no free plan and users report unexpected price increases. UserJot offers transparent pricing and a generous free tier.
Free
Free, forever.
What's included
- Unlimited Posts
- Unlimited Users
- 3 Admin Roles
- 2 Feedback Boards
- Roadmap
- Changelog
Starter
For small teams.
What's included
- Custom Domain
- Custom Branding
- Guest Posting
- 5 Feedback Boards
- Private Boards
- One Integration
Professional
For growing teams.
What's included
- Unlimited Boards
- Advanced Search
- Guest Posting
- Single Sign-On
- Unlimited Integrations
- Unlimited Admin Roles
No surprise price increases. No hidden fees. Just transparent, honest pricing that grows with you.
Why teams switch from Upvoty to UserJot
These are the actual reasons teams tell us when they migrate from Upvoty.
Support that responds
"Upvoty ignored our tickets for weeks. UserJot responded in hours. Night and day."
Reliability matters
"We had data loss on Upvoty. Switched to UserJot and sleep better at night."
Modern features
"Upvoty feels stuck in 2018. UserJot has AI features we didn't know we needed."
Free to start
"Upvoty has no free plan. UserJot let us try everything before committing."
Try the Upvoty alternative with actual support
Join teams who switched from Upvoty and got reliable support, modern features, and peace of mind. No data loss. No ignored tickets. No surprises. Just feedback management that works.
Free forever • Responsive support • AI features included • No surprises
Frequently asked questions
Everything you need to know about switching from Upvoty to UserJot.
UserJot offers responsive customer support (Upvoty's biggest weakness), modern AI features (Upvoty has none), a generous free plan (Upvoty has no free tier), unlimited custom statuses (Upvoty limits to 3), and a reliable platform with no data loss reports. We're built for teams who need tools they can count on.
Yes. Unlike Upvoty where users report tickets ignored for weeks, UserJot provides responsive support to all customers. We respond within hours, not weeks. Your questions get answered and your issues get resolved. Support is a priority, not an afterthought.
Yes! We help teams migrate from Upvoty with personal support. Export your feedback data from Upvoty, and we'll help you import everything into UserJot. Unlike Upvoty's support, we'll actually respond and help you through the process.
Yes. UserJot includes AI-powered duplicate detection, automatic categorization, and smart insights at no extra cost. Upvoty has no AI features at all. We're built with modern technology for today's teams.
UserJot has transparent, stable pricing with no surprises. Users report Upvoty increasing prices from $15 to $40 without clear notice. We don't do surprise price hikes. Our pricing is clear, honest, and predictable.
Yes. UserJot is built on modern infrastructure with no data loss reports. Upvoty users have reported data loss incidents and technical issues. We take reliability seriously because your feedback data is critical to your business.
Yes! UserJot has a generous free plan with unlimited users, posts, and core features. Upvoty has no free plan at all. You can try everything before deciding to upgrade. No credit card required, no time limit.
Unlimited. Upvoty limits you to just 3 custom statuses. UserJot lets you create as many statuses as you need to match your workflow. No artificial limitations.
Yes. UserJot supports guest posting without requiring signup, reducing friction for your users. Upvoty requires users to sign up before submitting feedback, which creates barriers to collecting feedback.
Yes. UserJot includes full dark mode support across widget, portal, and dashboard. Upvoty doesn't offer dark mode. We believe modern tools should support how teams want to work.
Yes, fully. UserJot supports markdown everywhere, including comments. Upvoty doesn't support markdown in comments. We believe in giving teams powerful formatting tools throughout the platform.
Contact our support team and we'll actually respond. This is where we differ most from Upvoty. We provide responsive support to all customers. Your issues get resolved quickly because we believe support is essential, not optional.