UserJot, a free Canny.io alternative

UserJot is the customer-obsessed alternative to Canny.io, designed from the ground up to help you build exactly what your users want. We focus on simplicity and user experience, making it easy for your customers to share feedback and for your team to turn that feedback into action.

It starts with feedback

Unlike Canny’s complex and outdated interface, UserJot helps you collect and organize meaningful feedback from your users with a cleaner, more modern approach. No noise, just clear signals about what your users really want. While Canny can be complex and harder to use, leading to lower adoption rates, UserJot’s intuitive design encourages active participation.

1. Feedback board: Your feedback board is where users post their ideas and suggestions
2. Vote on ideas: Users pick what they want most by voting on ideas in the feedback board
3. Discuss ideas: You can reply to ideas, ask questions, and get more details from users
4. Track feedback: See all feedback in one place. Sort by votes. Sort by date. Sort by status.

Simple, user-focused design

UserJot has a clean design that makes sense. Our internal dashboard is designed for high-performance teams, but our public boards are designed for your users. While Canny offers limited customization with just logo and button color changes, UserJot provides powerful branding options. Plus, unlike Canny which displays “Powered by Canny” even on paid plans, UserJot allows complete white-labeling on premium plans.

1. Public boards: Clean boards with no extra stuff
2. One-click voting: Users pick what they want most by voting on ideas in the feedback board
3. Clear post status labels: Clear post status labels
4. Fast search: Fast search to find posts

We spend time on small details because good design helps users give better feedback.

Turn feedback into your roadmap

Unlike Canny’s confusing kanban board, UserJot gives you a clean, simple timeline view of your roadmap. Users can easily see what you’re planning to build and when to expect new features.

1. Prioritize features: Use vote counts and discussions to decide what to build next
2. Set status: Mark ideas as planned, in progress, or shipped to keep users informed
3. Share updates: Keep users in the loop with automatic notifications when you make progress
4. Timeline view: See your roadmap laid out clearly with estimated delivery dates

Keep everyone updated with changelogs

Create beautiful changelogs with our world-class editor that supports rich text formatting, images, code snippets, and more. Plus, shipped features automatically generate changelog entries to keep everything up to date with zero extra work.

1. Beautiful editor: Write engaging updates with rich text formatting, images, code snippets and more
2. Auto-generated posts: Shipped features automatically create changelog entries to save you time
3. Social media ready: Each changelog post comes with auto-generated social media preview images

Simple, transparent pricing

We keep things simple with straightforward pricing tiers. While Canny’s free plan limits you to just 100 posts and their paid plans start at a steep $99/month, UserJot offers unlimited posts and roadmaps on our free plan. Our premium features are available at a fraction of the cost.

Plan	UserJot	Canny
Free	Unlimited posts & roadmaps	Limited to 100 posts, no roadmap
Starter	$29/month	$99/month
Growth	$59/month	$399/month

Only pay for premium features like custom domains and SSO when your team needs them. No hidden fees or complicated tiers - just simple monthly or annual billing options.

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Frequently Asked Questions

Is UserJot really free?

Yes! Unlike Canny’s limited free plan with only 100 posts, UserJot’s free plan includes unlimited posts, roadmaps, and users. You only pay for premium features like custom domains and SSO when you need them.

How does UserJot compare to Canny?

UserJot offers all core features (feedback boards, roadmaps, changelogs) for free, while Canny limits posts and charges significantly more starting at $99/month. We focus on simplicity and user experience with a modern interface, compared to Canny’s more complex and outdated design.

Can I migrate from Canny to UserJot?

Yes, we provide tools to help you import your existing feedback data from Canny. Contact our support team and we’ll help guide you through the migration process.

Can I customize the look and feel?

Yes! Unlike Canny’s limited customization options, UserJot allows you to fully customize colors, logos, and domains to match your brand identity. Plus, paid plans can completely remove UserJot branding - something not possible with Canny.

What kind of support do you offer?

We provide instant support to all users, regardless of plan. Every customer receives the same high level of service and response times.