UserJot, a free Canny.io alternative for product feedback

UserJot is a customer-obsessed alternative to Canny.io. It’s designed from the ground up to help SaaS companies and others build exactly what users want. We focus on simplicity and user experience, making it easy for your customers to share product feedback and for your product team to turn that feedback into action.

It starts with feedback

Unlike Canny’s complex interface, UserJot helps with collecting feedback and organizing it meaningfully with a cleaner, more modern approach. No noise, just clear signals about what your users really want. While Canny can be complex and harder to use, leading to lower adoption rates, UserJot’s intuitive design encourages active participation.

UserJot provides flexibility beyond a single feedback board. Create multiple distinct boards for different product areas or types of feedback, using color-coding for clarity. You can even set up private boards for internal team feedback or specific customer segments, offering more control than some alternatives. This structured approach helps your product team manage input effectively.

1. Feedback board: Your feedback board is where users post their ideas and suggestions
2. Vote on ideas: Users pick what they want most by voting on ideas in the feedback board
3. Discuss ideas: You can reply to ideas, ask questions, and get more details from users
4. Track feedback: See all feedback in one place. Sort by votes. Sort by date. Sort by status.

Simple, user-focused design

UserJot has a clean design that improves the customer experience. Our internal dashboard is designed for high-performance teams, but our public boards are designed for your users. While Canny offers limited customization options with just logo and button color changes, UserJot provides powerful branding options. Setting up a custom domain is straightforward, allowing you to host your boards under your own URL (like feedback.yourcompany.com) for a seamless customer experience. Plus, unlike Canny which displays “Powered by Canny” even on paid plans, UserJot allows complete white labeling on premium plans.

1. Public boards: Clean boards with no extra stuff
2. One-click voting: Users pick what they want most by voting on ideas in the feedback board
3. Clear post status labels: Clear post status labels
4. Fast search: Fast search to find posts

We spend time on small details because good design helps users give better feedback.

Reduce feedback friction

UserJot makes it easier for everyone to share ideas. Unlike systems that might force user sign-ups, UserJot allows guest submissions. Visitors can provide product feedback directly on your feedback board without creating an account, lowering the barrier compared to just offering a basic feedback form. This frictionless approach encourages more input and improves the customer experience.

Turn feedback into your roadmap

Unlike Canny’s confusing kanban board, UserJot gives product managers a clean, simple timeline view of the product roadmap. Users can easily see what you’re planning to build and when to expect new features. This helps close the customer feedback loop by showing progress.

When you change a feedback item’s status, your roadmap automatically updates. Marking items as completed can also auto-generate changelog entries. This connected workflow simplifies project management and ensures your users see their input turning into action.

1. Prioritize features requested: Use vote counts and discussions to decide what to build next
2. Set status: Mark ideas as planned, in progress, or shipped to keep users informed
3. Share updates: Keep users in the loop with automatic notifications when you make progress
4. Timeline view: See your roadmap laid out clearly with estimated delivery dates

Keep everyone updated with changelogs

Create beautiful changelogs with our world-class editor that supports rich text formatting, images, code snippets, and more. Plus, shipped features automatically generate changelog entries to keep everything up to date with zero extra work, helping close the customer feedback loop.

1. Beautiful editor: Write engaging updates with rich text formatting, images, code snippets and more
2. Auto-generated posts: Shipped features automatically create changelog entries to save you time
3. Social media ready: Each changelog post comes with auto-generated social media preview images

Seamless migration from Canny

Switching customer feedback tools? UserJot simplifies moving from Canny. We offer a dedicated import feature that uses AI to automatically map your existing Canny boards, statuses, feedback, comments, and reactions. Follow a few simple steps with clear guidance to bring your data into UserJot quickly, minimizing disruption for your product team. Check out our Canny migration guide for more details.

Simple, transparent pricing

We keep things simple with straightforward pricing tiers. While Canny’s free plan limits you to just 100 posts and their paid plans start at a steep $99/month, UserJot offers unlimited posts and roadmaps (two key features) on our free plan. Our premium features are available at a fraction of the cost.

Plan	UserJot	Canny
Free	Unlimited posts & roadmaps	Limited to 100 posts, no roadmap
Starter	$29/month	$99/month
Growth	$59/month	$399/month

Only pay for premium features like custom domains and SSO when your team needs them. No hidden fees or complicated tiers - just simple monthly or annual billing options.

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Frequently Asked Questions

Is UserJot really free?

Yes! Unlike Canny’s limited free plan with only 100 posts, UserJot’s free plan includes unlimited posts, roadmaps, and users. You only pay for premium features like custom domains and SSO on a paid plan when you need them.

How does UserJot compare to Canny?

UserJot offers all key features (feedback boards, product roadmaps, changelogs) for free, positioning it strongly among customer feedback tools. Canny limits posts and charges significantly more starting at $99/month. We focus on simplicity and user experience with a modern interface, compared to Canny’s more complex design.

Can I migrate from Canny to UserJot?

Yes! We offer a dedicated import feature that uses AI to automatically map your existing Canny boards, statuses, feedback, comments, and reactions. Check out our Canny migration guide for more details.

Can I customize the look and feel?

Yes! Unlike Canny’s limited customization options, UserJot allows you to fully customize colors, logos, and domains to match your brand identity. Plus, paid plans offer white labeling to completely remove UserJot branding - something not possible with Canny.

What kind of support do you offer?

We provide instant customer support to all users, regardless of plan. Every customer receives the same high level of service and response times.