Top UserVoice Alternatives in 2025

UserVoice has long been a popular option for gathering and managing customer feedback. It launched in 2008 and quickly became a common choice among large software companies. UserVoice helps product teams collect user suggestions, prioritize feature requests, and keep customers informed about product updates.

UserVoice offers several useful features, including feedback portals, voting, status updates, in-app widgets, and integrations with platforms like Jira, Zendesk, Intercom, ClickUp, and Asana. It also recently introduced microsurveys and revenue data tracking. These features make UserVoice a strong tool for large businesses that need extensive feedback management.

Despite these strengths, UserVoice has some clear downsides. It remains expensive, starting at $999 per month for the core feedback product. Its interface feels outdated, and the user experience can seem complicated due to multiple dashboards and menus. The reporting and analytics features are limited, especially considering the high price. Additionally, UserVoice recently discontinued its Contributor Sidebar and lost Microsoft as a customer, signaling possible declining popularity.

If you are looking for alternatives to UserVoice, here are the leading options to consider in 2025.

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1. UserJot

UserJot is a newer feedback platform designed mainly for startups and medium-sized teams. It emphasizes simplicity, ease of use, and affordability. UserJot helps teams collect user ideas, prioritize requests, and communicate clearly about product updates.

Key Advantages:

• Easy to use: UserJot has a clean interface that makes it simple to set up and manage feedback without needing technical skills.
• AI features: Automatic categorization and smart replies help teams manage large amounts of feedback quickly.
• Guest posting: Users can submit feedback without signing up, increasing participation.
• Affordable plans: Offers a free tier and low monthly pricing, making it accessible for small teams.

Pricing:

• Free: Unlimited posts, two boards, unlimited roadmap and changelog use.
• Starter ($29/month): Adds branding options, custom domains, guest posting, integrations.
• Professional ($59/month): Unlimited feedback boards, single sign-on (SSO), priority support.

UserJot is suitable for teams that want a modern, affordable alternative with strong customer support.

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2. Upvoty

Upvoty provides feedback boards, product roadmaps, and changelogs in one place. It targets smaller SaaS companies and startups. Users can vote on ideas, helping teams prioritize based on customer demand. Roadmaps clearly show upcoming features, helping to retain users.

Key Advantages:

• Centralized feedback management with voting.
• Clear visual roadmaps improve transparency.
• Reasonably priced entry-level plans.

Potential Issues:

• Interface can seem outdated.
• Limited customization options.
• Customer support response times can be slow.

Pricing:

• Starts from $15/month for basic features.
• More advanced features like integrations start at $49/month.

Upvoty fits small teams that want straightforward feedback collection and basic roadmapping.

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3. Frill.co

Frill offers a minimalist, visually appealing feedback management solution. It includes feedback boards, roadmaps, and changelogs with a clean, modern look. Frill is easy to set up and use, making it attractive for teams wanting simplicity.

Key Advantages:

• Modern, clean user interface.
• Quick setup and intuitive use.
• Responsive customer support.

Potential Issues:

• Limited integrations.
• Basic moderation tools.
• Startup plan limits the number of ideas.

Pricing:

• Startup ($25/month): limited to 50 ideas.
• Business ($49/month): unlimited ideas.
• Growth ($149/month): adds privacy features and white labeling.

Frill suits smaller teams who value simplicity and visual clarity over extensive features.

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4. Beamer

Beamer started as a changelog tool and expanded to include notifications, feedback collection, and user analytics. It helps teams communicate product updates clearly to users. Analytics and Net Promoter Score (NPS) tracking provide insights into user satisfaction.

Key Advantages:

• Easy setup without technical skills.
• Effective at increasing user engagement.
• Useful analytics and NPS tracking.

Potential Issues:

• Feedback collection features are basic.
• Pricing based on active users can become unpredictable.

Pricing:

• Free plan available (up to 1,000 users).
• Starter ($59/month): up to 5,000 users.
• Pro and Scale plans available with additional features costing extra.

Beamer is ideal for teams focused on user engagement through announcements and basic feedback collection.

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5. Nolt.io

Nolt provides a straightforward feedback collection and voting platform. Its simplicity helps teams quickly gather and prioritize user feedback without complexity. Nolt is known for reliability and a clean interface.

Key Advantages:

• Simple, clean design.
• Affordable pricing.
• Reliable performance.

Potential Issues:

• Limited management features.
• No built-in changelog feature.
• Slow pace of updates.

Pricing:

• Essential ($29/month): one feedback board.
• Pro ($69/month): five feedback boards.
• Enterprise available for larger requirements.

Nolt works best for small teams looking for straightforward feedback collection without advanced features.

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6. ProductPlan

ProductPlan focuses primarily on visual roadmaps rather than feedback collection. It provides a clear way to communicate product strategies to stakeholders. The drag-and-drop interface simplifies roadmap creation and collaboration.

Key Advantages:

• Excellent visual roadmapping tools.
• Easy-to-use drag-and-drop interface.
• Good collaboration features.

Potential Issues:

• Feedback collection limited to higher-priced plans.
• Integration issues (Jira integration can be problematic).
• Pricing is now custom-based and potentially expensive.

Pricing:

• Custom pricing; previously ranged from $39 to $99 per editor per month.

ProductPlan suits teams focusing mainly on roadmaps and strategic planning rather than direct user feedback collection.

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Choosing the Right UserVoice Alternative

When selecting an alternative to UserVoice, consider these key factors:

• Budget: UserJot, Frill, and Nolt are affordable options suitable for smaller budgets. UserVoice and ProductPlan are more expensive, targeting larger companies.
• Team Size: Smaller teams will find UserJot, Frill, Nolt, or Upvoty suitable. Larger enterprises may prefer UserVoice or ProductPlan.
• Features Needed: If you need extensive integrations and advanced features, UserVoice still offers comprehensive options. If simplicity and ease of use matter more, UserJot, Frill, or Nolt are better choices.

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Final Recommendation

UserVoice remains a strong product for large enterprises with complex feedback management needs and high budgets. But its high cost, outdated interface, and complicated experience mean many teams will seek alternatives.

UserJot stands out as an excellent alternative for startups and small businesses. It provides a modern, user-friendly experience with useful AI features, guest posting, and affordable pricing. Teams looking for an effective feedback management solution without high costs will find UserJot an attractive option in 2025.

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Frequently Asked Questions (FAQs)

What makes UserJot a good alternative to UserVoice?

UserJot offers a simpler, more affordable way to manage user feedback. It provides a modern, easy-to-use interface, helpful AI tools, and allows guest posting without user sign-up. UserJot also costs significantly less than UserVoice, making it a practical choice for startups and smaller teams.

Is it easy to switch from UserVoice to UserJot?

Yes, UserJot provides a simple, one-click migration tool. You won’t need technical skills or manual data transfers. All your existing feedback and user data moves quickly and easily to UserJot.

Does UserJot offer a free trial or free plan?

Yes, UserJot has a free plan. You can create unlimited posts and have unlimited users on two feedback boards. This lets you test the platform fully before upgrading to a paid plan.

Can users submit feedback without registering an account?

Yes, UserJot allows guest submissions. Your users can easily leave ideas and feedback without needing to create an account. This encourages more participation and gives you more valuable feedback.

Does UserJot integrate with other popular tools?

Yes, UserJot integrates with popular platforms and tools commonly used by product teams. This lets you connect your feedback management to your existing workflow without additional complexity.

Do I need technical knowledge to set up UserJot?

No, UserJot is designed for ease of use. You don’t need coding skills or technical expertise. The setup process is straightforward, and you can start collecting feedback within minutes.

Is UserJot affordable for smaller teams?

Yes, UserJot is priced affordably for startups and smaller teams. Besides the generous free plan, paid plans start at just $29 per month, making it accessible even if you have a limited budget.

What kind of customer support does UserJot offer?

UserJot provides fast, friendly customer support. You also have access to clear guides and tutorials, helping you get started quickly and answering any questions you have along the way.