Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The ProductPlan alternative with a free plan and a roadmap customers vote on.
UserJot is a ProductPlan alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | ProductPlan | UserJot |
|---|---|---|
| Price | One plan, by annual quote; last listed at $49 and $89 per editor a month | Free, $29, or $59 a month, flat |
| Free plan | None; 7-day trial | Yes, unlimited users and posts |
| Public roadmap | View-only links; voting isn't documented | Every plan, with votes and comments, indexed by Google |
| Customer feedback | A form into an internal Ideas list customers can't see | A public board, on every plan, including Free |
| Changelog | None documented for customers | Every plan |
| Live chat with customers | None documented | Built in, with a shared inbox and Juno, an AI operator |
Top ProductPlan alternatives
ProductPlan is a planning tool sold by quote. If your roadmap is an internal planning document, Aha!, Productboard, and airfocus are the nearer fits. If your roadmap is something customers look at and vote on, these are the alternatives to ProductPlan worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog. Flat pricing, unlimited users, and a free plan.
Best for: SaaS teams whose roadmap is for customers, and who want the requests behind it and the conversations around it in the same tool.
A product management suite with an ideas portal and a separate roadmaps product, priced per seat.
Best for: Larger product orgs that want planning and feedback under one roof and have the budget for it.
Feedback, prioritization, and roadmaps for product teams, priced per maker.
Best for: Product teams that want planning on top of feedback and are fine with a portal customers click out to.
Roadmaps in a Now, Next, Later format, with ideas and feedback sold as separate modules.
Best for: Teams that want Now, Next, Later rather than dated timelines.
A modular product management suite with scoring, OKRs, and two-way Jira sync, sold by quote per editor.
Best for: Product teams that want to assemble their own planning stack and already expect a sales call.
Timeline and swimlane roadmaps, sold as Strategic Roadmaps by Tempo, priced per editor with a published price.
Best for: Teams that want ProductPlan's timeline view with a price they can read before the call.
Atlassian's idea and roadmap tool, built around Jira, with a free tier for small teams.
Best for: Teams already living in Jira who want ideas and roadmaps next to their tickets.
Where ProductPlan falls short.
ProductPlan has drawn timeline roadmaps since 2013, with portfolios, OKRs, dependencies, and Jira sync. It also has a price you can't see, on a contract you can't shrink, a public side customers look at, not one they use, a roadmap experience that is being replaced, and nothing that talks to the customer behind the roadmap.
One plan, by annual quote
Quote only; last listed at $49 and $89 per editor a month
ProductPlan sells one plan, the Product Intelligence Platform Plan, by annual quote. The price depends on how many people build roadmaps; viewers are free. The last numbers it published were $49 and $89 per editor a month billed yearly, still on its pricing page on June 20, 2024, and gone by August 6; the history is in our ProductPlan pricing guide. There is no free plan, and the trial is seven days. Its agreement renews for another term unless you give 30 days' notice, fees are nonrefundable, the renewal price can rise up to 10%, and you can't cut your licenses by more than 20% before a renewal. A Capterra reviewer in September 2024 wrote that after three years on a monthly plan he was given 20 days' notice to move to annual billing.
Customers can look, not vote
View-only public links; voting isn't documented
A ProductPlan roadmap can be shared as a view-only link that opens without a login. Voting isn't documented anywhere in its help center. Customers send feedback through a form that requires a name and an email, and it lands in an internal Ideas list they can't see. A link to an idea opens only for people with access to the product. No changelog for your customers is documented, and no email to the person who asked when their request changes status. We tested four published customer roadmap links; all four ended at a sign-in page, and a Google search of ProductPlan's app domain turned up nine sign-in pages and no customer roadmaps.
A rebuild in progress
New roadmap experience since October 1, 2026; existing accounts migrate in cohorts
ProductPlan released a new roadmap experience on October 1, 2026, for new accounts first; existing accounts move over in cohorts in the months after. Its documentation and its Jira integration differ by experience. The legacy integration syncs nightly or on an explicit push, and the new one updates mapped fields in real time. In January 2026 ProductPlan bought Winware.ai and named a new CEO, and by May its pricing page sold one Product Intelligence Platform Plan, with research surveys and paid respondent panels. Its pricing page lists feedback capture from video calls; its product page says that arrives at the end of 2026. A G2 reviewer in December 2025 said the integration “takes time to figure out” and that moving roadmap content makes “everything goes out of whack.”
It stops at the roadmap
No live chat documented; its AI works on surveys and roadmaps
ProductPlan plans work. The conversations that justify the work happen somewhere else, and the only support-tool connection it documents is Zendesk through Zapier; capture from calls and emails is marked for the end of 2026. Its AI runs research surveys and sorts ideas for your team, and ProductPartner, in open beta, answers your team's questions about the page it's on without editing anything. Nothing in it answers a support question or carries a conversation. No live chat is documented, and no MCP server. Your customer gets a link to a chart.
What UserJot does instead.
The roadmap is a page customers vote on, fed by a public board where they post the requests, and followed by a changelog that tells them what shipped. Live chat and support email land in one inbox, Juno answers customers first and drafts your changelog, and an MCP server lets your own agents read and update all of it.
Every plan has unlimited users and no editor seats, including Free. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes. The roadmap has three columns, Planned, In Progress, and Done, with no timeline, portfolio, or OKR view.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
A roadmap your customers can vote on.
Customers post requests and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, and visitors vote from the roadmap card too. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.
The board, roadmap, and changelog live at their own URLs, indexed by Google, and the widget brings all three inside your app. On Starter and up, people can post and vote without creating an account, and the board can sit on your own domain, like feedback.yourcompany.com.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
AI that talks to your customers, not just about them.
Juno is the AI operator built into UserJot. She answers new conversations first, in the customer's language, from your docs and the sites you point her at. When a person is needed, she hands the conversation to your team in the same thread.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, so five versions of the same request don't pile up.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. ProductPlan has a REST API and webhooks; no MCP server is documented.
Claude Code · connected to userjot
Leave whenever you want.
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.
ProductPlan vs UserJot, side by side.
| Feature | ProductPlan | UserJot |
|---|---|---|
| Pricing and setup | ||
| Pricing model | Per person building roadmaps, annual, by quote; viewers free | Flat, by feature set; no seats |
| Published pricing | None since mid-2024; last listed at $49 and $89 per editor a month | Free, $29, or $59 a month |
| Free plan | No; 7-day trial | Unlimited users and posts |
| Billing | Annual; card or invoice | Monthly or yearly |
| Renewal | Automatic; price can rise up to 10%; licenses can't drop more than 20% | Month to month, or yearly if you choose |
| Roadmap and planning | ||
| Roadmap views | Timeline and Kanban board with lanes; table; portfolio | Three status columns: Planned, In Progress, Done |
| Public roadmap | View-only link, no login needed | Every plan, with votes and comments, indexed by Google |
| OKRs and dependencies | Yes | No |
| Prioritization scoring | RICE, WSJF, MoSCoW, value versus effort, custom | Votes and comments |
| Jira and Azure DevOps | Yes; two-way on mapped fields in the new Jira Cloud integration | No |
| Feedback, changelog, and support | ||
| Customer feedback | Public form into an internal Ideas list | Public board, every plan |
| Voting | Not documented | Every plan |
| Post without an account | Form submissions, name and email required | Guest posting, from $29 |
| Email requesters on status change | Not documented | Every status change |
| Changelog | None documented for customers | Every plan |
| In-app widget | Embeddable forms and roadmap views | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None documented | Built in; chat and forwarded email in one inbox, free during beta |
| AI | Survey moderator and analysis, suggested initiatives, duplicate finder, ProductPartner beta | Juno: answers customers, files requests, drafts the changelog |
| Branding and access | ||
| Custom domain | Not documented | From $29 |
| Remove vendor branding | Not documented | $59 |
| Single sign-on | SAML, included; Google sign-in | Automatic login from $29; SSO (JWT) at $59 |
| Admin seats | Paid per person building roadmaps | 3 on Free; no seat charge on paid plans |
| Data location | US East | US |
| Integrations and API | ||
| Slack, Microsoft Teams | Both, for roadmap change notifications | Slack, not Teams |
| Discord | Not documented | Yes; one integration on Starter, all on Professional |
| Intercom, Zendesk, Salesforce | Zendesk and Salesforce through Zapier; Intercom not documented | No; UserJot has its own inbox |
| GitHub, Trello | Yes | No |
| API | REST API v2 and webhooks | REST, on Starter and Professional |
| MCP server | Not documented | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | 30 days' notice before the annual term renews | Any time, from settings |
| Refunds | Fees are nonrefundable under its agreement | Cancel before the next charge |
| Export | Legacy roadmaps as PDF, PNG, or XLS with an editor license; new experience not documented; form responses as CSV | Posts as CSV, any plan |
| Data after cancelling | Request an export within 30 days; kept up to 90 days, then deleted | Nothing deleted or disabled |
ProductPlan facts checked against its public site, pricing page, help center, and SaaS agreement on . ProductPlan publishes no subscription price; the dollar figures are its last listed rates, from 2024. If something has changed, tell us and we will correct it.
Switching from ProductPlan to UserJot.
ProductPlan exports roadmaps as a spreadsheet and feedback-form responses as CSV. UserJot imports CSV with AI column mapping you check before anything is written, and the rest is a widget and a link.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from ProductPlan.
Open the roadmap and export it as XLS, which needs an editor license and is documented for the legacy experience, and save the sheet as CSV. Feedback-form responses export as CSV on their own. If your ideas live in the Ideas workspace, email us and we'll work out the path with you.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, statuses, and dates to UserJot's fields; check the mapping, confirm, done. Anything whose status maps to Planned or In Progress shows on the roadmap as soon as the import finishes.Put the roadmap where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then cancel ProductPlan, on its schedule.
Give notice at least 30 days before your annual term renews, in your account settings or in writing. Access runs to the end of the term. Request your export within 30 days of that date; ProductPlan keeps the data up to 90 days and then deletes it.
ProductPlan alternative FAQ
ProductPlan doesn't list a price. It sells one plan, the Product Intelligence Platform Plan, by annual quote, priced on the number of people who build roadmaps, with viewers free. The last prices it published, still listed on June 20, 2024, were $49 a month for Basic and $89 for Professional, per editor, billed yearly; in early 2024 they were $39 and $79. Research panels are a separate charge: its help center shows $50 per consumer response and $75 per professional response.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
Get started free
- Free forever plan
- No credit card
- Set up in 30 seconds