Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Jira Product Discovery alternative with a board your customers can post and vote on.
UserJot is a Jira Product Discovery alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Jira Product Discovery | UserJot |
|---|---|---|
| Price | $10 or $25 per creator a month; Free for 3 creators | Free, $29, or $59 a month, flat |
| Free plan | 3 creators, 2 GB, no published roadmap | Unlimited users and posts, public roadmap, changelog, widget |
| Customers post and vote | With an Atlassian account; the published roadmap is read only | Every plan; without an account from $29 |
| Time to launch | Self-serve; at least six of nine recent G2 reviewers mention setup effort | Minutes |
| In-app widget | Through Usersnap, a separate product | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat with customers | None listed | Built in, with a shared inbox and Juno, an AI operator |
Top Jira Product Discovery alternatives
Jira Product Discovery is where product managers rank ideas before the work goes to Jira. If you want the people who use your product to post, vote, and hear back, these are the alternatives to Jira Product Discovery worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing and unlimited users.
Best for: SaaS teams that want customers posting and voting, and a support inbox beside the board, without a Jira seat for anyone.
Feedback, prioritization, and roadmaps for product teams, with a customer portal. Priced per maker.
Best for: Product teams that want planning and feedback in one tool and don't live in Jira.
The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps. Priced per seat, three seats minimum.
Best for: Teams already planning in Aha!.
Lean roadmaps, an idea backlog, and a customer feedback portal, priced per editor.
Best for: Product teams that want outcome-based roadmaps with feedback attached.
A public feedback board, roadmap, and changelog with a long integration list, including Jira. Priced by tracked users.
Best for: Teams that want a customer board that files into Jira and can live with per-user pricing.
Roadmap software for presenting plans to stakeholders, sold by annual quote per editor. No customer-facing board.
Best for: Teams that need polished roadmap presentations more than customer feedback.
Open source and self-hostable, with posting and voting but no roadmap or changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Where Jira Product Discovery falls short.
Jira Product Discovery gives product managers a place to collect ideas, score them, and hand the winners to Jira, and if your team already lives in Jira that is one tool, not two. It also has a public roadmap customers can read but not touch, no changelog, no widget, and no way to tell people what shipped, a price per creator, with roadmaps and AI on Premium, and an Atlassian account for everyone who touches an idea.
Customers can look, but not vote
Published views on Standard and up, read only
Jira Product Discovery can publish a roadmap view to a link anyone can open, on Standard and up. The page is read only. To vote, comment, or submit an idea, a person needs an Atlassian account and a contributor role on your site; the only documented intake without one is a separate Jira Service Management portal. Under Atlassian's January 2025 post publishing its own roadmap for the product, a commenter asked whether it would be possible to comment or upvote on an idea within the public roadmap. The published view still doesn't allow it. OpenMRS's public roadmap shows the result: a Comments tab with no editor.
It stops at the plan
No changelog; in-app feedback through Usersnap, a separate product
Jira Product Discovery documents no changelog or release notes page for your customers. Its in-app feedback path is an integration with Usersnap, a separate product. Notifications go to the reporters and watchers of an idea, and Atlassian doesn't document an email to everyone who voted when a status changes. Atlassian lists no live chat.
Roadmaps and AI start on Premium
$10 a creator on Standard; AI, custom domain, and cross-product roadmaps at $25
Standard is $10 per creator a month and Premium is $25, with a free plan for three creators. Multi-project roadmaps, idea hierarchies, a custom domain, and Rovo, Atlassian's AI, all start on Premium. Monthly bills use the highest creator count during the period, so removing a seat mid-month doesn't lower that month's charge. Automation is metered in steps, 300 a user a month on Standard, and Atlassian has announced extra steps at $0.50 per thousand from December 3, 2026.
Accounts, Guard, and the export
At least six of nine recent G2 reviewers mention setup effort
Everyone who touches an idea needs an Atlassian account, and enforced single sign-on for your team is Atlassian Guard, a separate subscription at $4.20 a user a month. At least six of the nine G2 reviews from the last four months mention setup or learning effort; one from September 2026 reads “The initial setup takes some effort.” Data residency, on Standard and up, covers ideas and comments but not insights, votes, or views. The CSV export carries ideas and fields with insight counts rather than the insight text, and whether it includes who voted isn't documented. A Capterra reviewer in June 2026 wrote that “Exporting ideas and reports has significant limitations.”
What UserJot does instead.
UserJot starts where Jira Product Discovery stops: a public board at its own URL where customers post and vote, a roadmap that moves as you work, a changelog that closes the loop, and live chat and support email in one inbox. Juno, an AI operator, answers customers first and drafts your changelog, and an MCP server lets your own agents work the board.
Every plan has unlimited users and no creator seats; Free has three admins and paid plans have no seat charge. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
A board your customers can post and vote on.
Anyone can post a request and vote on the board, on every plan. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, and every status change emails everyone who posted, voted, or commented. When you mark one Completed, everyone who voted gets an email, and the changelog post you write links back to it.
On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them. Moderation holds new posts for your approval if you want it.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
The whole board, inside your app too.
Your board lives at its own URL, where anyone can browse, post, and vote. The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, Notifications once a user is identified, and, with Conversations on, Messages, in one panel. Identify a user once and their posts, votes, and messages in the widget are attributed to them; on Starter and up, the same identity follows them onto the board.
Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot, on every plan. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Atlassian's Rovo MCP can create and edit Jira Product Discovery ideas and comments; insights go through a separate beta API.
Claude Code · connected to userjot
The price is the plan.
$0, $29, or $59 a month, by the features you turn on. No creator seats, no contributor roles: three admins on Free, no seat charge on paid plans, and every customer is in. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
Jira Product Discovery vs UserJot, side by side.
| Feature | Jira Product Discovery | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Per creator; contributors free with an Atlassian account | Flat, by feature set |
| Free plan | 3 creators, 2 GB, board and timeline views, no published roadmap | Unlimited users and posts, 2 boards, 3 admins |
| Ten people who edit | Standard $100 a month, or $1,000 a year; Premium $250, or $2,500 | $29 or $59 a month; Free has 3 admin seats |
| Fifty people who edit | Standard $475 a month; Premium $1,200 | $29 or $59 a month |
| Team single sign-on | Atlassian Guard, $4.20 a user a month, or Enterprise | Admin accounts, no SSO required |
| Trial | 14 days of Standard or Premium, no card | 14 days of Starter or Professional, from the dashboard |
| Customer-facing board, roadmap, and changelog | ||
| Customers post and vote | With an Atlassian account and a contributor role | Every plan; without an account from $29 |
| Public roadmap | Published views on Standard and up, read only | Every plan, with votes and comments |
| Changelog | None documented | Every plan |
| Email when status changes | Reporters and watchers; everyone who voted not documented | Everyone who posted, voted, or commented |
| Custom domain | Premium | From $29 |
| Board languages | 21 locales | Board in 12 languages, including Arabic |
| Planning | ||
| Scoring | RICE, impact versus effort, custom formulas, on every plan | Votes and comments; no scoring formulas |
| Cross-product roadmaps | Premium | Boards share one roadmap |
| Jira | Two-way connection to delivery work | No Jira integration |
| Duplicate handling | Manual merge | Detected as people type, on the board and in the widget |
| AI | Rovo, on Premium: drafting, summaries, brainstorming | Juno, on every plan: answers customers, drafts the changelog |
| Widget, support, and integrations | ||
| In-app widget | Through Usersnap, a separate product | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| Slack, Teams, Discord | Slack and Teams; Discord not documented | Slack and Discord; one integration on Starter, all on Professional |
| Zendesk, Salesforce | Ticket and object data as insights | No |
| API | Jira Cloud REST for ideas; insights and views in beta | REST API on Starter and Professional |
| MCP server | Rovo MCP for ideas and comments; insights not included | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From Atlassian Administration; access runs 15 days past the term | Any time, from settings |
| Data after cancelling | Kept 60 days, then deleted | CSV export any time |
| Export | Ideas and fields as CSV from a view; insight counts, not insight text | Posts as CSV, any plan |
Jira Product Discovery facts checked against Atlassian's public site and support documentation on . Prices are Atlassian's published US rates for the first 25 creators; larger counts get lower marginal rates. If something has changed, tell us and we will correct it.
Switching from Jira Product Discovery to UserJot.
Export a view as CSV, import it with AI column mapping, and check the mapping before anything is written. The ideas, descriptions, statuses, and dates come across; custom fields and insight text stay in Jira.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from Jira Product Discovery.
Open the view that holds your ideas and export it as CSV. The file carries each idea's title, description, and status, with insight counts rather than the insight text. If you need the insights themselves, Atlassian support can generate that export.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Share the board URL, add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then cancel Jira Product Discovery.
In Atlassian Administration, under Billing, deactivate the subscription. Access runs 15 days past the end of the paid term, and the data is kept for 60 days after deactivation, so export first.
Jira Product Discovery alternative FAQ
Free for up to three creators. Standard is $10 per creator a month, or $500 a year for one to five creators, and Premium is $25 per creator a month, or $1,250 a year for one to five. Past 25 creators the per-seat rate steps down: $9, $8, and $7 on Standard, $23, $20, and $18 on Premium. Enterprise is annual and quoted by sales, with the calculator showing $35,500 a year at 100 creators. Contributors are free on every plan.
Your customers are already talking.
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