The Roadmunk alternative with a roadmap your customers can vote on.

UserJot is a Roadmunk alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureRoadmunkUserJot
Price$19, $49, or $99 per editor a month, billed annuallyFree, $29, or $59 a month, flat
Free planNone; 14-day trialYes, unlimited users and posts
Public roadmapA published URL with a noindex header; voting is in the Idea Portal, from BusinessEvery plan, with votes and comments, indexed by Google
Customer feedbackFrom $49 per editor; removed from Starter in October 2025Every plan, including Free
ChangelogNone documentedEvery plan
Live chat with customersNone documentedBuilt in, with a shared inbox and Juno, an AI operator

Top Roadmunk alternatives

Roadmunk is a planning tool. If your roadmap is an internal planning document, ProductPlan and Aha! are the nearer fits. If your roadmap is something customers look at and vote on, these are the alternatives to Roadmunk worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who answers customers and drafts your changelog. Flat pricing, unlimited users, and a free plan.

    Best for: SaaS teams whose roadmap is for customers, and who want the requests behind it and the conversations around it in the same tool.

  2. Timeline roadmaps for internal planning, sold by annual quote per editor with unlimited viewers. The closest to Roadmunk in shape.

    Best for: Product teams that want Roadmunk's planning views and already know they don't need a customer-facing board.

  3. Aha!

    A product management suite with an ideas portal and a separate roadmaps product, priced per seat.

    Best for: Larger product orgs that want planning and feedback under one roof and have the budget for it.

  4. Feedback, prioritization, and roadmaps for product teams, priced per maker.

    Best for: Product teams that want planning on top of feedback and are fine with a portal customers click out to.

  5. Roadmaps in a Now, Next, Later format, with ideas and feedback sold as separate modules.

    Best for: Teams that want Now, Next, Later rather than dated timelines.

  6. Atlassian's idea and roadmap tool, built around Jira, with a free tier for small teams.

    Best for: Teams already living in Jira who want ideas and roadmaps next to their tickets.

Where Roadmunk falls short.

Roadmunk has drawn timeline roadmaps since 2012, and it still does, under the name Strategic Roadmaps. It also has a per-editor price, paid a year at a time, a public side customers look at, not one they use, a new name inside a bigger suite, and nothing that talks to the customer behind the roadmap.

You pay per editor, annually, with no free plan

$19 to $99 per editor a month, billed annually

Roadmunk sells annual plans priced per editor: Starter at $19 a month, Business at $49, Professional at $99, billed as a year up front. One editor on Business is $588 a year, with five reviewers included. Each plan includes three, five, or ten reviewers for the whole account, and every reviewer past that is $5 a month. Two-way Jira sync on Business is another $9 per collaborator a month. There is no free plan. The trial lasts 14 days, and the plans behind it are in our Roadmunk pricing guide. A Capterra reviewer in April 2023 called it a “premium price for a very focused and limited product.”

What UserJot does instead.

The roadmap is a page customers vote on, fed by a public board where they post the requests, and followed by a changelog that tells them what shipped. Live chat and support email land in one inbox, Juno answers customers first and drafts your changelog, and an MCP server lets your own agents read and update all of it.

Every plan has unlimited users and no editor seats, including Free. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes. The roadmap has three columns, Planned, In Progress, and Done, and no timeline or swimlane view.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

A roadmap your customers can vote on.

Customers post requests and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached, and visitors vote from the roadmap card too. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.

The board, roadmap, and changelog live at their own URLs, indexed by Google, and the widget brings all three inside your app. On Starter and up, people can post and vote without creating an account, and the board can sit on your own domain, like feedback.yourcompany.com.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

Chat, email, and feedback in one inbox.

Conversations adds a Messages page to the same widget that shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.

When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

AI that talks to your customers, not just about them.

Juno is the AI operator built into UserJot. She answers new conversations first, in the customer's language, from your docs and the sites you point her at. When a person is needed, she hands the conversation to your team in the same thread.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, so five versions of the same request don't pile up.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. Roadmunk has a GraphQL API on Business and up; no MCP server is documented.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

Leave whenever you want.

Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.

Roadmunk vs UserJot, side by side.

FeatureRoadmunkUserJot
Pricing and setup
Pricing modelPer editor, billed annually; reviewers $5 a month past the included 3, 5, or 10Flat, by feature set; no seats
Published pricing$19, $49, or $99 per editor a month; Enterprise by quoteFree, $29, or $59 a month
Free planNo; 14-day trialUnlimited users and posts
BillingAnnual only for new customersMonthly or yearly
Trial14 days; API and SAML on request14 days of Starter or Professional, from the dashboard
Roadmap and planning
Roadmap viewsTimeline, swimlane, and table; up to 350 items per timeline viewThree status columns: Planned, In Progress, Done
Public roadmapPublished URL on every plan, with a noindex headerEvery plan, with votes and comments, indexed by Google
Portfolio and dependenciesBusiness and upNo
Prioritization scoringRICE, value/effort, and custom formulas on Business; Matrix view on ProfessionalVotes and comments
Jira and Azure DevOpsOne-way on Starter; two-way $9 per collaborator on Business, included on ProfessionalNo
Feedback, changelog, and support
Customer feedback and votingIdea Portal on Business and upEvery plan
Post without an accountIntake forms can skip sign-in; portal rules not documentedGuest posting, from $29
Email requesters on status changeNot documentedEvery status change
ChangelogNone documentedEvery plan
In-app widgetNone documentedBoard, roadmap, changelog, notifications, and chat in one widget
Live chat and support inboxNone documentedBuilt in; chat and forwarded email in one inbox, free during beta
AINone named for the productJuno: answers customers, files requests, drafts the changelog
Branding and access
Custom domainA roadmunk.com subdomain, on Enterprise private cloudFrom $29
Remove vendor brandingBranded UI on Enterprise private cloud$59
Single sign-onGoogle on every plan; SAML on ProfessionalAutomatic login from $29; SSO (JWT) at $59
Admin seatsPaid per editor3 on Free; no seat charge on paid plans
Data locationUS, Ireland, or Australia by regionUS
Integrations and API
Slack, DiscordNot in its connector directoryBoth; one integration on Starter, all on Professional
Intercom, ZendeskNot in its connector directoryNo; UserJot has its own inbox
GitHub, GitLab, Asana, Trello, monday.comOne-way on Professional; Trello's tier is listed two waysNo
APIGraphQL, on Business and up; tokens are account-wideREST, on Starter and Professional
MCP serverNone documentedStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
Cancellation30 days' notice before the annual term renews; takes effect at the end of termAny time, from settings
RefundsFees are non-refundable under its termsCancel before the next charge
ExportRoadmap items as CSV; published roadmaps as PNG or HTML on BusinessPosts as CSV, any plan

Roadmunk facts checked against Tempo's public site, pricing page, and help center on . Roadmunk is sold as Strategic Roadmaps; Roadmunk is the name people search for. If something has changed, tell us and we will correct it.

Switching from Roadmunk to UserJot.

Roadmunk exports roadmap items as CSV. UserJot imports that file with AI column mapping you check before anything is written, and the rest is a widget and a link.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from Roadmunk.

    Open the roadmap and export its items as CSV; each item is a row with its fields as columns. Tempo documents CSV export for roadmap items only; if your ideas live in Idea Manager, email us and we'll work out the path with you.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, statuses, and dates to UserJot's fields; check the mapping, confirm, done. Anything whose status maps to Planned or In Progress shows on the roadmap as soon as the import finishes.

    Import from CSV →

  3. Put the roadmap where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel Roadmunk, on its schedule.

    Give notice at least 30 days before your annual term renews. On Trial, Starter, and Business, admins cancel from Account Settings under Billing, and access runs to the end of the term. Export first, since Tempo doesn't publish how long it keeps data after a paid account closes.

Roadmunk alternative FAQ

$19, $49, or $99 per editor a month, billed annually, for Starter, Business, and Professional; Enterprise is quoted. That's $228, $588, or $1,188 a year for a single editor. Each plan includes 3, 5, or 10 reviewers for the account, with extra reviewers at $5 a month each, and two-way Jira or Azure DevOps sync is $9 per collaborator a month on Business. Monthly billing isn't offered to new customers.


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