The zipBoard alternative with a free plan and a board customers can vote on.

UserJot is a zipBoard alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeaturezipBoardUserJot
Price$99 or $199 a month for 20 or 50 content assets; $25 a month per extra manager on TeamFree, $29, or $59 a month, flat
Free planNone; a 14-day trialYes, unlimited users and posts
Time to a live boardSign up, add a URL or upload a file, share the review linkMinutes
Public board, votes, roadmapNot documented; reviewers comment on assets you shareEvery plan
Live chat with customersNone listed; comments and replies on tasks, by emailBuilt in, with a shared inbox and Juno, an AI operator
Screenshots and recordingAnnotations on websites, PDFs, images, and video; screen recording; browser extensionScreenshot of the page from the widget, with arrows, boxes, and text; no recording

Top zipBoard alternatives

zipBoard is a review and approval tool for websites, PDFs, videos, and courses, sold to agencies and to construction and eLearning teams. If you came for the feedback board, these are the alternatives to zipBoard worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free plan.

    Best for: SaaS teams that want customers to post, vote, and hear back, and a support inbox in the same tool.

  2. Website bug reports with screenshots and session data, sent straight to your issue tracker. No feedback board.

    Best for: Teams whose feedback is bug reports and whose home is Jira, Trello, or GitHub.

  3. Comments pinned to elements on live websites, Figma screens, and PDFs, filed as tasks on a kanban board. From $50 a month.

    Best for: Agencies reviewing client websites with a team of five or more.

  4. Visual bug reports with 3-minute recordings and console logs, plus surveys and a feedback board on its $259 plan.

    Best for: Product teams that want capture tools and a board from one vendor and will pay for the upper plan.

  5. Visual bug reports with screenshots and recordings, plus a feature request portal sold as a paid add-on. Flat pricing per workspace.

    Best for: Agencies and QA teams that want capture tools and a request portal from one vendor.

  6. Feedback board, public roadmap, and changelog, priced by tracked users, with Jira, Linear, and Intercom integrations.

    Best for: Teams that want a board with a long integration list and don't mind paying by the voter.

Where zipBoard falls short.

zipBoard, founded in 2015, sells visual review: comments and annotations on websites, PDFs, images, video, and SCORM courses, screen recording, task boards, and Jira and Wrike sync. It also has no free plan and a $99 floor, review links instead of a board, a custom domain and SSO sold by quote, and no way to talk to the person who left the comment.

The cheapest plan is $99 a month

Team: $99 a month for 20 content assets and one manager

zipBoard's Team plan is $99 a month for 20 content assets and one manager seat. A content asset is a file you upload or a website you add, and pages under one domain count as one. Each extra manager is $25 a month. Agency is $199 a month for 50 assets, with managers sold as add-ons. Its pricing page listed 100 assets and up to five managers as late as June 2026. There is no free plan.

What UserJot does instead.

UserJot is the board: a public feedback board at its own URL, on your own domain from $29, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. It does not review PDFs, videos, or courses, and it doesn't record screens.

Every plan has unlimited users and posts, including Free, and the public board is on all of them. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

A public board, on every plan.

Anyone can post a request and vote on the board, on Free. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.

The changelog is on every plan, with no cap on posts, and has drafts, scheduling, and a cover image. On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

Chat, email, and feedback in one inbox.

Conversations adds a Messages page to the widget that already shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.

When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. zipBoard documents no MCP server.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

Leave whenever you want.

Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No annual contract required, no notice window.

zipBoard vs UserJot, side by side.

FeaturezipBoardUserJot
Pricing
PlansTeam $99, Agency $199 a month; Enterprise by quoteFree, Starter $29, Professional $59 a month
Billed yearlyA discount its FAQ puts at 16.6%; no exact annual price publishedMonthly or yearly
Free planNo; retired in 2021Unlimited users and posts, 2 boards, 3 admins
Billing unitContent assets: 20 on Team, 50 on Agency. Manager seats $25 a month each on TeamA flat plan price; users, posts, and votes unlimited
ReviewersUnlimited collaborators and reviewers, freeUnlimited users, free
Trial14 days by the signup page, 15 by the pricing page; no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Public feedback boardNot documented; share links to assets your reviewers comment onEvery plan
VotingNot documentedEvery plan
Public roadmapNot documented; task boards are for your team and invited clientsEvery plan, with votes and comments
ChangelogNot documentedEvery plan, no cap on posts, scheduled
Post without an accountReview through a share link, if the link allows itGuest posting, from $29
Email to the reporter on completionWatchers and reply emails; owners get completion emailsEvery status change, to everyone on it
Duplicate handling"Duplicate" is a task status; no detection or merge documentedDetected as people type
LanguagesNot documentedBoard in 12 languages, including Arabic
Review and capture
Comments pinned to a page or fileYes, on websites, PDFs, images, video, audio, HTML, and SCORMNo
Annotated screenshotsYes: comments, pencil, arrow, and rectangleWidget, on posts and chat messages
Screen recordingYes: tab, window, or screen, with camera and microphoneNo
Console and network logsNot documentedNo
Version comparisonSide by side, since August 2026No
Browser extensionChrome, Firefox, and Edge; embedded reviews work without oneNo
AI and support
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AI that answers customersNone listedJuno, in chat and email, on every plan during beta
AI on the boardSuggested task types, statuses, and tags, opt-in; Review Assistant "coming soon"Duplicate detection as people type, on every plan
AI changelog draftingNot documentedJuno, in the editor, from the requests you completed
Branding and access
Custom domainEnterprise, by quoteFrom $29
Remove vendor brandingCustom logo on Enterprise; removal not documented$59
Customer identityReviewers arrive by share link; links can require login or a passwordIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team SSOEnterprise, protocol not published; Google and Microsoft loginGoogle or email login
Private projectsBy membership; share links can expire or be revokedPrivate boards from $29
Integrations and API
Slack, DiscordSlack and Microsoft Teams; Discord not listedSlack and Discord; one on Starter, both on Professional
JiraYes, two-way; Agency by the pricing page, Team by its Jira guideNo
Wrike, Procore, OutlookYesNo
Asana, TrelloThrough ZapierNo
Linear, GitHub, ClickUpNot listedNo
API and webhooksREST API documented, lowest plan not published; inbound webhooks from Jira, outgoing webhooks not documentedAPI on Starter and Professional
MCP serverNot documentedStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationAny time from Manage Organization → Billing, per its help; its refund policy says cancellation isn't possible once a paid license is activeAny time, from settings
RefundGenerally excluded; exceptions within 14 or 15 days, confirmed by company email or letterheadCancel at any time
ExportTasks as CSV; screenshots and original files; comments and replies by APIPosts as CSV, any plan
Data after cancellingPersonal information deleted within 30 days of account deletion; project retention after cancellation not publishedCSV export any time

zipBoard facts checked against its public site, help center, and policies on . Prices are USD before tax; zipBoard publishes no exact annual figure. If something has changed, tell us and we will correct it.

Switching from zipBoard to UserJot.

zipBoard exports tasks as CSV. UserJot's CSV import maps the columns with AI and shows you the mapping before anything is written.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from zipBoard.

    Export your tasks as CSV from the project. Screenshots and original files download separately, and comments and replies come through its API. Open the file before you cancel.
  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, statuses, authors, and dates to UserJot's fields; check the mapping, confirm, done. Annotations stay in zipBoard.

    Import from CSV →

  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel zipBoard, before it renews.

    Its help says you cancel any time from Manage Organization → Billing. Its refund policy says cancellation isn't possible once a paid license is active and refunds are generally excluded, so cancel ahead of the renewal date rather than after it.

zipBoard alternative FAQ

From $99 a month, before the Enterprise plan. Team is $99 a month for 20 content assets, 1 GB of storage, and one manager; each extra manager is $25 a month. Agency is $199 a month for 50 assets, with managers as add-ons. Enterprise is quoted by sales. Annual billing saves 16.6% by zipBoard's FAQ, which publishes no exact annual price. The same FAQ lists volume bands up to $1,299 a month for 151 to 350 assets, and custom pricing above that.


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