The Marker.io alternative with a free plan and a public board.

UserJot is a Marker.io alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureMarker.ioUserJot
Price$59 or $199 a month; $39 or $149 billed yearly; Business by quoteFree, $29, or $59 a month, flat
Free planNone; a 15-day trial that ends at 25 issuesYes, unlimited users and posts
What the price depends onSeats, projects, and monthly pageviews; every visitor counts while the widget is publicThe features you turn on; users and posts are unlimited
Public board, votes, roadmapNot documented; reports go to your issue trackerEvery plan
Live chat with customersNone listed; reporters get an email when their issue is resolvedBuilt in, with a shared inbox and Juno, an AI operator
Screenshots from the widgetAnnotated screenshots; session replay, console and network logs on TeamScreenshot of the page, marked up with arrows, boxes, text, and redaction; no recording

Top Marker.io alternatives

Marker.io is a bug reporter for websites that files into Jira, Linear, and Trello. If you came for the feedback board, these are the alternatives to Marker.io worth a look.

  1. Public feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free plan.

    Best for: SaaS teams that want customers to post, vote, and hear back, and a support inbox in the same tool.

  2. Comments pinned to page elements, one-minute recordings, and a kanban board, with Jira and Linear on its $150 plan. From $50 a month, no free plan.

    Best for: Agencies reviewing client websites with the client in the loop.

  3. Visual bug reports with 3-minute recordings and console logs, plus surveys and a feedback board on its $259 plan.

    Best for: Product teams that want capture tools and a board from one vendor and will pay for the upper plan.

  4. Visual bug reports with screenshots and recordings, plus a feature request portal sold as a paid add-on. Flat pricing per workspace.

    Best for: Agencies and QA teams that want capture tools and a request portal from one vendor.

  5. Feedback board, public roadmap, and changelog, priced by tracked users, with Jira, Linear, and Intercom integrations.

    Best for: Teams that want a board with a long integration list and don't mind paying by the voter.

  6. A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.

    Best for: Teams that want surveys in the same widget as feedback.

Where Marker.io falls short.

Marker.io has sold website bug reporting since 2015. Today it is a widget that screenshots the page, collects the browser, OS, and viewport details, and files the report into Jira, Linear, GitHub, Trello, or Asana, with session replay and console logs on its Team plan. It also has a $59 floor and a meter on your traffic, a reporter who never sees anyone else's report, Jira, replay, logs, and export priced at $199 and up, and no way to talk to the person who reported it.

No free plan, and the price depends on your pageviews

Starter: $59 a month, or $39 billed yearly; 5,000 pageviews a month

Marker.io's Starter plan is $59 a month, or $39 a month when you pay $468 for the year, for three seats and 5,000 pageviews a month. There is no free plan. The trial runs 15 days and ends early at 25 submitted issues. Team is $199 a month, or $149 billed yearly, for fifteen seats and 25,000 pageviews; its yearly price was $99 at the start of 2024 and $149 by March 2025. The pageview meter counts every visitor session on a page where the widget is visible, whether or not they report anything. Projects, guests, and pageviews were all unlimited in 2024. Two Capterra reviewers, in February and July 2023, called it expensive.

What UserJot does instead.

UserJot is the board: a public feedback board at its own URL, on your own domain from $29, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.

Every plan has unlimited users and posts, including Free, and no pageview meter. Customers can screenshot the page from the widget and mark it up before they post. UserJot does not record sessions or capture console logs. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

A public board, on every plan.

Anyone can post a request and vote on the board, on Free. From the widget, a customer can screenshot the page they're on, mark it up, and attach it to the request, so a bug report arrives with the picture. On Starter and up, people post, vote, and comment without creating an account. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.

The changelog is on every plan, with no cap on posts, and has drafts, scheduling, and a cover image. On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

Chat, email, and feedback in one inbox.

Conversations adds a Messages page to the widget that already shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.

When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

One AI, across the whole product.

Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.

In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

An MCP server your agents can use today.

Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.

It comes with the API on Starter and Professional. Marker.io's MCP server is included on every plan and works on issues, not conversations.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

Leave whenever you want.

Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No seat charges, no pageview meter, no notice period.

Marker.io vs UserJot, side by side.

FeatureMarker.ioUserJot
Pricing
PlansStarter $59, Team $199 a month; Business by quote, annual onlyFree, Starter $29, Professional $59 a month
Billed yearly$468 and $1,788 a yearMonthly or yearly
Free planNo; 15-day trial, no card, ends at 25 issuesUnlimited users and posts, 2 boards, 3 admins
Seats3 on Starter, 15 on Team; $6 or $9 a month for each extra3 admins on Free; no seat charge on paid plans
ReportersUnlimited, free; its fair use policy bars using them for employees or testersUnlimited users, free
Pageviews5,000 a month on Starter, 25,000 on Team; every visitor counts while the widget is publicNo meter
ProjectsPricing page says up to 10 and 50; its June 2026 fair use policy says 1 and 32 boards on Free, 5 on Starter, unlimited on Professional
Trial15 days or 25 issues, no card14 days of Starter or Professional, from the dashboard
Board, roadmap, and changelog
Public feedback boardNot documented; reporters see only their own reportsEvery plan
VotingNot documentedEvery plan
Public roadmapNot documentedEvery plan, with votes and comments
ChangelogNot documentedEvery plan, no cap on posts, scheduled
Post without an accountYes, with a name and email, or identified by your appGuest posting, from $29
Email to the reporter on completionYes, on resolutionEvery status change, to everyone on it
Duplicate handlingYour agent can close duplicates over MCP; no merge documentedDetected as people type
StatusesFive, fixed; one renameableSix fixed statuses
LanguagesWidget labels editable in any language; app in EnglishBoard in 12 languages, including Arabic
Bug reporting and capture
Annotated screenshotsYes, with arrows, shapes, and textWidget: capture the page, then pen, arrow, box, text, and redact; up to four images a post
Screen recordingNo native recording; session replay of the 2.5 minutes before a report, on TeamNo
Console and network logsTeamNo
Browser extensionChrome, Firefox, Edge, for invited membersNo
Tracker syncIssues out, status back; a status change in Marker.io posts a comment but doesn't change the tracker'sNo
Website monitoringWCAG checks on 10 pages; its monitoring help says every plan, its MCP help says by demoNo
AI and support
Live chat and support inboxNone listedBuilt in; chat and forwarded email in one inbox, free during beta
AI that answers customersNone listedJuno, in chat and email, on every plan during beta
AI on reportsTitle generation, rewrite, and translation, free in betaDuplicate detection as people type, on every plan
AI changelog draftingNot documentedJuno, in the editor, from the requests you completed
Branding and access
Custom domainNot documentedFrom $29
Remove vendor brandingCustom pricing, per its help center; pricing page lists custom branding on Team$59
Customer identityReporters identified by name and email or by your app's SDK; no end-user SSOIdentify on every plan; automatic login from $29; SSO (JWT) at $59
Team SSOSAML and OIDC on BusinessGoogle or email login
Private projectsBy membershipPrivate boards from $29
Integrations and API
Slack, DiscordSlack; Discord through webhooks on BusinessSlack and Discord; one on Starter, both on Professional
Linear, GitHub, Trello, AsanaStarter; status sync on TeamNo
JiraTeamNo
Azure DevOpsBusinessNo
Intercom, ZendeskWebhook workflows through n8n or Zapier, on BusinessNo; UserJot has its own inbox
API and webhooksNo public API; webhooks on BusinessAPI on Starter and Professional
MCP serverEvery plan, 33 toolsStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationFrom account settings or by email; service runs through the paid periodAny time, from settings
RefundFees are non-refundable, per its TermsCancel at any time
ExportCSV emailed to you, on Team and up; none documented on StarterPosts as CSV, any plan
Data after cancellingRequest a copy within 30 days; account data kept 30 days, backups purged within 90CSV export any time

Marker.io facts checked against its public site, help center, fair use policy, and Terms on . Prices are USD before tax. Where its pricing page and help center disagree, both are shown. If something has changed, tell us and we will correct it.

Switching from Marker.io to UserJot.

Marker.io emails a CSV of each project on Team and up. UserJot's CSV import maps the columns with AI and shows you the mapping before anything is written.

If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.

  1. Export from Marker.io.

    On Team or Business, an admin or manager requests a project export and the CSV arrives by email, with the title, description, reporter, technical details, screenshot URL, date, and status of each issue. Starter has no export; email Marker.io support for a copy of your data, which its Terms let you request within 30 days of leaving.

    Import from CSV →

  2. Import into UserJot.

    Upload the CSV. AI maps titles, descriptions, statuses, authors, and dates to UserJot's fields; check the mapping, confirm, done. Screenshots and replays stay in Marker.io.
  3. Put the board where customers already are.

    Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.

    Custom domain →

  4. Then cancel Marker.io, with the export in hand.

    Cancel from account settings or by emailing support. Service runs to the end of the period you've paid for, and fees aren't refunded, so time it to your renewal.

Marker.io alternative FAQ

From $59 to $199 a month, before the Business plan. Starter is $59 a month or $468 a year for three seats, 5,000 pageviews a month, and the basic tracker connectors. Team is $199 a month or $1,788 a year for fifteen seats, 25,000 pageviews, Jira, session replay, and logs. Extra seats are $6 a month on Starter and $9 on Team. Agencies with fewer than 50 employees can apply for a $129 plan. Business is annual only and quoted by sales. The $39 and $149 on its pricing page are the yearly rates.


Your customers are already talking.

Give them one place to ask, and give your team and your agents one place to answer.

Get started free
  • Free forever plan
  • No credit card
  • Set up in 30 seconds