Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is a Marker.io alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | Marker.io | UserJot |
|---|---|---|
| Price | $59 or $199 a month; $39 or $149 billed yearly; Business by quote | Free, $29, or $59 a month, flat |
| Free plan | None; a 15-day trial that ends at 25 issues | Yes, unlimited users and posts |
| What the price depends on | Seats, projects, and monthly pageviews; every visitor counts while the widget is public | The features you turn on; users and posts are unlimited |
| Public board, votes, roadmap | Not documented; reports go to your issue tracker | Every plan |
| Live chat with customers | None listed; reporters get an email when their issue is resolved | Built in, with a shared inbox and Juno, an AI operator |
| Screenshots from the widget | Annotated screenshots; session replay, console and network logs on Team | Screenshot of the page, marked up with arrows, boxes, text, and redaction; no recording |
Marker.io is a bug reporter for websites that files into Jira, Linear, and Trello. If you came for the feedback board, these are the alternatives to Marker.io worth a look.
Public feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free plan.
Best for: SaaS teams that want customers to post, vote, and hear back, and a support inbox in the same tool.
Comments pinned to page elements, one-minute recordings, and a kanban board, with Jira and Linear on its $150 plan. From $50 a month, no free plan.
Best for: Agencies reviewing client websites with the client in the loop.
Visual bug reports with 3-minute recordings and console logs, plus surveys and a feedback board on its $259 plan.
Best for: Product teams that want capture tools and a board from one vendor and will pay for the upper plan.
Visual bug reports with screenshots and recordings, plus a feature request portal sold as a paid add-on. Flat pricing per workspace.
Best for: Agencies and QA teams that want capture tools and a request portal from one vendor.
Feedback board, public roadmap, and changelog, priced by tracked users, with Jira, Linear, and Intercom integrations.
Best for: Teams that want a board with a long integration list and don't mind paying by the voter.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that want surveys in the same widget as feedback.
Marker.io has sold website bug reporting since 2015. Today it is a widget that screenshots the page, collects the browser, OS, and viewport details, and files the report into Jira, Linear, GitHub, Trello, or Asana, with session replay and console logs on its Team plan. It also has a $59 floor and a meter on your traffic, a reporter who never sees anyone else's report, Jira, replay, logs, and export priced at $199 and up, and no way to talk to the person who reported it.
Starter: $59 a month, or $39 billed yearly; 5,000 pageviews a month
Marker.io's Starter plan is $59 a month, or $39 a month when you pay $468 for the year, for three seats and 5,000 pageviews a month. There is no free plan. The trial runs 15 days and ends early at 25 submitted issues. Team is $199 a month, or $149 billed yearly, for fifteen seats and 25,000 pageviews; its yearly price was $99 at the start of 2024 and $149 by March 2025. The pageview meter counts every visitor session on a page where the widget is visible, whether or not they report anything. Projects, guests, and pageviews were all unlimited in 2024. Two Capterra reviewers, in February and July 2023, called it expensive.
No public board, voting, roadmap, or changelog documented
A Marker.io report travels from your site to your issue tracker. The person who sent it can see their own reports and gets an email when one is resolved. There is no list of what others have asked for, no votes, no roadmap, and no changelog. Marker.io documents none of those for its customers.
Team: $199 a month, or $149 billed yearly
Jira, session replay, console and network logs, and CSV export start on Team, at $199 a month or $149 billed yearly. Removing the Marker.io footer is on custom pricing by its help center, although the pricing page lists custom branding on Team. SAML single sign-on, webhooks, Azure DevOps, and the Intercom and Zendesk workflows are on Business, which is annual only and quoted by sales. There is no public API at any price; Marker.io's help center says so. On Starter you file reports into Linear, GitHub, Trello, Asana, and the other basic connectors; status sync back from the tracker starts on Team.
No live chat listed; the AI titles, rewrites, and translates reports
Marker.io lists no live chat. A report arrives as an issue, and the conversation about it happens in issue comments and the resolution email. Its AI writes a title from the description, tidies the wording, and translates it into English, Spanish, French, Dutch, or Polish, all free in beta. Your own agent can read screenshots and logs, update statuses, and close duplicates over its MCP server. Nothing in Marker.io answers a support question.
UserJot is the board: a public feedback board at its own URL, on your own domain from $29, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.
Every plan has unlimited users and posts, including Free, and no pageview meter. Customers can screenshot the page from the widget and mark it up before they post. UserJot does not record sessions or capture console logs. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
Anyone can post a request and vote on the board, on Free. From the widget, a customer can screenshot the page they're on, mark it up, and attach it to the request, so a bug report arrives with the picture. On Starter and up, people post, vote, and comment without creating an account. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.
The changelog is on every plan, with no cap on posts, and has drafts, scheduling, and a cover image. On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
Conversations adds a Messages page to the widget that already shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Marker.io's MCP server is included on every plan and works on issues, not conversations.
Claude Code · connected to userjot
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No seat charges, no pageview meter, no notice period.
| Feature | Marker.io | UserJot |
|---|---|---|
| Pricing | ||
| Plans | Starter $59, Team $199 a month; Business by quote, annual only | Free, Starter $29, Professional $59 a month |
| Billed yearly | $468 and $1,788 a year | Monthly or yearly |
| Free plan | No; 15-day trial, no card, ends at 25 issues | Unlimited users and posts, 2 boards, 3 admins |
| Seats | 3 on Starter, 15 on Team; $6 or $9 a month for each extra | 3 admins on Free; no seat charge on paid plans |
| Reporters | Unlimited, free; its fair use policy bars using them for employees or testers | Unlimited users, free |
| Pageviews | 5,000 a month on Starter, 25,000 on Team; every visitor counts while the widget is public | No meter |
| Projects | Pricing page says up to 10 and 50; its June 2026 fair use policy says 1 and 3 | 2 boards on Free, 5 on Starter, unlimited on Professional |
| Trial | 15 days or 25 issues, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Public feedback board | Not documented; reporters see only their own reports | Every plan |
| Voting | Not documented | Every plan |
| Public roadmap | Not documented | Every plan, with votes and comments |
| Changelog | Not documented | Every plan, no cap on posts, scheduled |
| Post without an account | Yes, with a name and email, or identified by your app | Guest posting, from $29 |
| Email to the reporter on completion | Yes, on resolution | Every status change, to everyone on it |
| Duplicate handling | Your agent can close duplicates over MCP; no merge documented | Detected as people type |
| Statuses | Five, fixed; one renameable | Six fixed statuses |
| Languages | Widget labels editable in any language; app in English | Board in 12 languages, including Arabic |
| Bug reporting and capture | ||
| Annotated screenshots | Yes, with arrows, shapes, and text | Widget: capture the page, then pen, arrow, box, text, and redact; up to four images a post |
| Screen recording | No native recording; session replay of the 2.5 minutes before a report, on Team | No |
| Console and network logs | Team | No |
| Browser extension | Chrome, Firefox, Edge, for invited members | No |
| Tracker sync | Issues out, status back; a status change in Marker.io posts a comment but doesn't change the tracker's | No |
| Website monitoring | WCAG checks on 10 pages; its monitoring help says every plan, its MCP help says by demo | No |
| AI and support | ||
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | None listed | Juno, in chat and email, on every plan during beta |
| AI on reports | Title generation, rewrite, and translation, free in beta | Duplicate detection as people type, on every plan |
| AI changelog drafting | Not documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Not documented | From $29 |
| Remove vendor branding | Custom pricing, per its help center; pricing page lists custom branding on Team | $59 |
| Customer identity | Reporters identified by name and email or by your app's SDK; no end-user SSO | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team SSO | SAML and OIDC on Business | Google or email login |
| Private projects | By membership | Private boards from $29 |
| Integrations and API | ||
| Slack, Discord | Slack; Discord through webhooks on Business | Slack and Discord; one on Starter, both on Professional |
| Linear, GitHub, Trello, Asana | Starter; status sync on Team | No |
| Jira | Team | No |
| Azure DevOps | Business | No |
| Intercom, Zendesk | Webhook workflows through n8n or Zapier, on Business | No; UserJot has its own inbox |
| API and webhooks | No public API; webhooks on Business | API on Starter and Professional |
| MCP server | Every plan, 33 tools | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From account settings or by email; service runs through the paid period | Any time, from settings |
| Refund | Fees are non-refundable, per its Terms | Cancel at any time |
| Export | CSV emailed to you, on Team and up; none documented on Starter | Posts as CSV, any plan |
| Data after cancelling | Request a copy within 30 days; account data kept 30 days, backups purged within 90 | CSV export any time |
Marker.io facts checked against its public site, help center, fair use policy, and Terms on . Prices are USD before tax. Where its pricing page and help center disagree, both are shown. If something has changed, tell us and we will correct it.
Marker.io emails a CSV of each project on Team and up. UserJot's CSV import maps the columns with AI and shows you the mapping before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
From $59 to $199 a month, before the Business plan. Starter is $59 a month or $468 a year for three seats, 5,000 pageviews a month, and the basic tracker connectors. Team is $199 a month or $1,788 a year for fifteen seats, 25,000 pageviews, Jira, session replay, and logs. Extra seats are $6 a month on Starter and $9 on Team. Agencies with fewer than 50 employees can apply for a $129 plan. Business is annual only and quoted by sales. The $39 and $149 on its pricing page are the yearly rates.
Give them one place to ask, and give your team and your agents one place to answer.