AI drafts the changelog from the feedback itself.
Move a post to Completed and UserJot writes the announcement from the original request and the discussion around it. In your voice, ready to review. No one opens an empty doc on a Friday afternoon.
BugHerd alternative
The BugHerd alternative. Feature requests included. Flat pricing.
BugHerd was built for visual bug tracking on websites. UserJot is built for the whole feedback loop: bug reports, feature requests, public roadmap, and changelog. Flat pricing. Unlimited users on every plan.
Powering product-led companies
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
Tally
OpenPanel
Scite
TensorDock
Drippi
Ghostbase
Throne
Nuelink
SuperWhisper
Drizzle
LitCommerce
StoryCut
GoodBarber
TeamBuildr
What UserJot is opinionated about
Four things that shape every decision.
Feedback work is craft. The tool should feel like one. These are the four commitments that shape every decision, and together they make UserJot feel unmistakably lighter to run.
See how we think about the loopFocused, not bloated
Feedback, roadmap, and changelog, with bugs treated as one kind of post among many. That restraint is what lets every surface feel considered and every flow feel fast.
Designed end to end
Portal, widget, dashboard, emails, mobile. Every touchpoint drawn by the same hand, with the same standards. The product looks current for your team and for the people it reaches.
Priced for the product, not the team
Flat monthly pricing with unlimited users. A team of twenty costs the same as a team of two. The invoice stays quiet as you grow.
One loop, not one inbox
Bug reports, feature requests, roadmap, and changelog share state. Shipping a feature moves the right pieces on its own. Nobody reassembles the story across three tools.
Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.
The customer feedback platform where users vote on what ships next.
UserJot brings every customer request into one place, ranks it by the users who want it most, and turns the loop from submission to shipped feature into something your users can watch happen. Feedback, roadmap, and changelog, in one tool.
Ranked feedback board
Every request lands in one ranked board instead of getting buried across email, Slack, and support threads.
AI duplicate detection
AI surfaces similar requests as users type so votes land on one canonical post instead of splitting across duplicates.
In-app widget
Embed feedback collection directly inside your product so users can submit ideas without leaving the page.
Status-change emails
When a request moves to Review, Planned, or In Progress, every voter gets the update automatically.
Weekly digest
Top new requests worth voting on arrive in a weekly email that pulls users back into the board.
Closed-loop updates
The moment a feature ships, voters hear about it through the changelog and the feedback loop closes itself.
One loop
A feedback loop that closes on its own.
A bug arrives, and then the story continues. Someone prioritizes. The roadmap updates. Shipping triggers a changelog. Voters hear first. UserJot keeps all of that in one system, instead of handing you pieces to reassemble across three tools.
Every kind of feedback, one place
Bugs, feature requests, ideas, and questions land on the same boards. One inbox, one shape, one set of statuses.
Status moves the roadmap
Mark a post Planned or In Progress and the public roadmap updates without a second step. The roadmap is the status, rendered.
Shipping drafts the changelog
Move a post to Completed and UserJot drafts the announcement from the original request and the discussion around it, ready to review.
Voters hear first
Everyone who voted or commented gets an email the moment you publish. The loop closes back to the person who spoke up.
How we think about scope
Bugs are one shape of feedback.
A bug tool treats one surface well. A feedback loop treats the whole story. The difference shows up after the first week.
The first piece of feedback looks similar in most tools. Someone reports a problem, someone else sees it, someone files it 01. That is the easy part. What happens next is where tools diverge.
A bug tracker does its job and stops. A feedback loop keeps going: the same report gets prioritized, moved onto a public roadmap, shipped, announced in a changelog 02, and the original reporter hears back automatically. The reporter sees that their feedback turned into a shipped feature. They report again.
You can assemble that loop yourself from four tools. Most teams never quite do. The story slips between surfaces, the reporter never hears back, and the next time they have feedback, they do not bother 03. The loop is the product.
By the numbers
Three numbers worth knowing.
What UserJot costs at team-size-ten, how little the price changes as you grow, and how long it takes to go from signup to a live board.
$29
UserJot at any team size
Starter pricing, unlimited users. BugHerd Standard at ten team members runs $141 per month at current per-seat pricing.
$0
Free forever, unlimited users
Two boards, public roadmap, public changelog, every user you want. BugHerd has no free plan, only a 14-day trial.
30 sec
Signup to a live board
Pick a workspace name. Share the link. No configuration sits between you and the first piece of feedback.
Side by side
UserJot vs BugHerd, feature by feature.
A feature-by-feature read of where the two products diverge. Scope is the biggest difference. Pricing at real team sizes is the second. A couple of rows run the other way, and they are here too.
| Feature | UserJot | BugHerd |
|---|---|---|
| Design philosophy | Complete feedback loop | Visual bug tracking on websites |
| Pricing model | Flat, by feature set | Per team member, 5 included |
| Free plan | Yes, unlimited users | 14-day trial only |
| Starting price | $0 / month | $33 / month, 5 seats |
| Extra seats | Included, unlimited | $21.60 / user / month |
| At 10 team members | $29 / month | $141 / month |
| At 25 team members | $29 / month | $108 / month |
| Feature requests | ||
| Public voting and comments | ||
| Public roadmap | ||
| Changelog | ||
| Voter emails on shipped features | ||
| AI-drafted changelog | ||
| AI duplicate detection | ||
| Auto-advance triage | ||
| In-app widget | On-site sidebar | |
| Visual annotation on live pages | ||
| Automatic browser and console capture | ||
| Single sign-on | Professional, $59 / month | |
| MCP server for AI agents |
Closing the loop
The last mile of feedback, automated.
Shipping is where most tools end. It is where UserJot's work is most useful. The blank page stays closed, and the right people hear first.
Voters hear first
Everyone who voted or commented gets an email the moment you publish. The list is built for you.
Scheduled updates
Queue announcements for when your users are awake. A weekly digest gently re-engages the quieter ones.
Changelog software with AI that writes, schedules, and notifies for you.
AI changelog software that writes updates from your shipped features, schedules posts, and auto-notifies users who requested them. The in-app widget helps users discover every release the moment you publish.
AI writes complete changelogs
Tell the AI to write a changelog from closed feedback and it drafts the post, title, and tags in your voice.
Automatic user notifications
When you publish, users who voted on those features get an email automatically. No manual list management.
In-app widget
Users can read the latest changelog without leaving your product.
Update indicator
A small badge appears the moment a new changelog lands, so users never miss what shipped.
Link to feedback
Every update links back to the original feature requests and the customers who asked for them.
Schedule posts
Ask the AI to schedule for Monday at 2pm, or let it pick the right time for your audience.
“Our strategy is to stay close to our users and obsess over quality. UserJot makes that easy: one place to listen, build what users want, and keep the feedback loop short.”
“UserJot has noticeably improved our product process. Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated on improvements. It's helped us move faster and focus on things customers actually want.”
“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen. It's helped us build a loyal community of users who feel like they're shaping the app with us.”
“We'd been looking for a feedback board for some time. Every app we found was either bloated or expensive. Userjot hits the sweet spot! The UI is next-level, and the pace of improvement has been amazing!”
Switching
Switch without a migration.
BugHerd data is bugs, and bugs age out quickly. Most teams keep BugHerd live for any in-flight issues and start fresh in UserJot for feature requests, roadmap, and changelog. Your team usually drops the second tool within a week.
Create your UserJot workspace
Thirty seconds. Pick a workspace name. No credit card. The public board is live before you close the tab.
Embed the widget or share the board
One line of JavaScript for the in-app widget, or a public link for the portal. Both work instantly and can run side by side with BugHerd.
Point your team and users at the new tool
Unlimited users means you invite everyone: developers, designers, support, customers. Feature requests and roadmap kick off from day one.
If you want to bring historical BugHerd reports across, export what matters as CSV and drop it into UserJot. Reach out if anything is unusual and we will run it with you.
Pricing
Pricing that does not punish adoption.
Flat monthly pricing with unlimited users on every plan. Your bill stays the same at a hundred users or ten thousand, on quiet months or loud ones.
Free
Free, forever.
$0/ month
What's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
Starter
For small teams.
$29/ month
Everything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Everything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
Try it yourself
Start a free workspace in thirty seconds.
UserJot takes about thirty seconds to stand up. No data migration required. Keep BugHerd running for any in-flight bug reports while the rest of your feedback loop finds a home.
Start free
Free forever. No credit card. Unlimited users from day one.
Questions
The ones that come up before teams switch.
Scope, pricing, visual annotation, migration, and how the two products differ in shape. Answered plainly.
Two differences. First, scope: BugHerd is a visual bug tracking tool for websites. UserJot is a complete feedback loop (bug reports, feature requests, public roadmap, changelog) built for SaaS product teams. Second, pricing: BugHerd charges per team member, starting at $33 per month for five users with extra seats at $21.60 each. UserJot is flat. Starter is $29 per month. Professional is $59 per month. Unlimited users on both. Both products are real. They were built for different shapes of team.
You can collect bug reports in UserJot, but the shapes are different. BugHerd has point-and-click visual annotation on live websites, with automatic screenshots, browser details, and console logs captured on submit. That is its signature feature, and it is genuinely useful for web agencies and QA teams testing client sites. UserJot does not do that. UserJot collects bug reports as posts on a board, with attachments and comments, alongside feature requests and other feedback. If visual annotation on client websites is central to your workflow, BugHerd is probably the right call. If bugs are one kind of feedback among several, UserJot handles them in the same system as everything else.
BugHerd Standard is $33 per month for five team members. Extra users are $21.60 per month each. So a team of ten runs $141 per month. A team of fifteen runs $249 per month before the jump to Premium at $108 per month for twenty-five users. UserJot stays flat. Starter is $29 per month. Professional is $59 per month. Unlimited users on both. For most teams past the first five members, the difference is material.
Most teams do not try. BugHerd data is bugs, and bugs age out quickly. Teams that switch usually keep BugHerd live for any in-flight issues and start fresh in UserJot for feature requests, roadmap, and changelog from day one. If you do want to bring historical reports across, export from BugHerd as CSV and drop the file into UserJot. Our importer proposes the column mapping and you confirm in a single pass. For anything unusual, reach out and we will run it with you.
Not automatically. BugHerd injects into the page and captures screenshots, browser, OS, and console data without asking. UserJot does not ship a script that captures that envelope on submit. You can attach screenshots, logs, and context in the post body, but the automatic capture is BugHerd's territory. For teams whose entire job is fixing visual bugs on client sites, this gap matters. For teams managing product feedback where bugs are one category among many, it rarely does.
It can, but the product is not optimized for that shape. UserJot assumes one product, one feedback loop, one team of admins. Agencies running ten client sites simultaneously with distinct stakeholders typically find BugHerd, Marker.io, or Usersnap a better fit. If you are an agency building your own SaaS on the side, UserJot fits that side of the work.
Yes. Every UserJot workspace has a public roadmap that updates automatically as you move posts through Planned, In Progress, and Completed. Voters stay subscribed to the post and get notified when status changes. BugHerd has no roadmap feature.
Yes. This is one of UserJot's core surfaces. Users submit requests, others upvote, comments add context. AI flags duplicates as people type so votes consolidate on one post. BugHerd does not do feature requests or voting.
Yes, and it is part of the same system as feedback and roadmap. When you move a post to Completed, UserJot drafts the changelog entry from the original request and the discussion around it, in your voice, ready to review. Publishing notifies every voter and commenter automatically, and pulses a new-update indicator in the in-app widget. BugHerd does not do changelogs.
Professional ($59 per month) includes SAML SSO. Automatic Login (a JWT-based SSO-lite flow) is available on Starter and Professional for identifying users inside the in-app widget. BugHerd does not offer SSO on any plan.
Both. Guest posting lets users submit without an account. Anonymous mode strips the author name from public submissions entirely. These significantly improve conversion on sensitive feedback. BugHerd supports guest reporting for bugs, but reporting a bug and speaking up about a product are different enough moments that the surfaces are designed for different shapes.
Pick BugHerd if your work is visual bug tracking on live websites, especially for agency-client engagements. Pick UserJot if you are building a SaaS product and need to manage the whole feedback loop: feature requests, voting, public roadmap, changelog, and bug reports in one place. The two products overlap in name, not in shape.
Thirty seconds from signup to a live board. Pick a workspace name, share the link. No configuration sits between you and the first piece of feedback. If you are running BugHerd today, keep it live while you stand UserJot up alongside it. Most teams drop the second tool within a week.