What is feature request software?

It's where your customers suggest features and vote on each other's ideas, so you can see which ones are wanted most. UserJot also covers what happens next. Requests move onto a public roadmap, and everyone who voted gets an email when one ships.

How does feature voting work?

Each customer gets one vote per request. Votes from your board, the widget, and chat all land on the same post, and the list sorts by them. You can also vote for a customer after a call, so requests you hear in person count too.

What happens to duplicate requests?

Most never get posted. As someone types, UserJot shows the requests that already match, and they vote on one of those instead. When a duplicate does get through, merge it into the original and its votes move over.

Should our board be public or private?

Public works for most teams. Customers see they aren't the only one asking, and you get fewer emails asking for updates. Private boards, on paid plans, are for enterprise customers or ideas you'd rather not show.

Should votes decide what we build?

They should inform it. Votes tell you what's wanted and who wants it, and you still weigh that against effort and where the product is going. The difference is that you're weighing real numbers, not whoever spoke last in the meeting.

How do feedback, the roadmap, and the changelog fit together?

They share one list of requests. A customer posts a request on your board, and others vote on it. Mark it Planned or In Progress and it shows up in that column of your public roadmap, with its votes. Each time its status changes, everyone who posted, voted, or commented gets an email. When you're ready to announce it, Juno drafts the changelog post from the requests you completed, and the post links back to each one.

Is there a free plan?

Yes, and it doesn't expire. It includes unlimited posts and users, two boards, a public roadmap, and a changelog. Paid plans add a custom domain, private boards, and guest posting, and no plan charges per user.

Can I bring my data from Canny or another tool?

Yes. The Canny import brings your boards, posts, votes, comments, and changelog entries. Nolt and ProductRoad have their own imports, and anything else comes in by CSV, with AI that maps your columns to UserJot's fields. If your data doesn't fit any of those, we'll migrate it with you by hand.

Collect feature requests and build what your users vote for.

A feedback board and widget where customers post ideas and vote on them, so you know what to build next and every voter hears the day it ships.

Get started free See a live board →

Marcus CheninFeatures
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
In Progress23
Alex MartininFeatures
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Planned17
Sofia ReyesinFeatures
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Planned9
Daniel KiminFeatures
Recurring tasks
Our weekly check-ins get recreated by hand every Monday. Let a task repeat on a schedule and we’d never miss one.
Reviewing6
Priya NairinIntegrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Completed12

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

One request, not twelve.

As a customer types, UserJot shows the requests that already match, so they add a vote instead of posting the same idea again.

Matches as they type: Similar requests appear under the draft, on your board and in the widget.
Caught in chat, too: Ask for a feature in chat and Juno finds the existing request, then adds the vote.
Merge what slips through: Fold a duplicate into the original. Its votes move over, and anyone who voted on both counts once.

Give feedback

any chance of an iphone app? i mostly check acme on my phone

Similar request

Mobile app

The whole web app on iPhone and Android, with push notifications when something needs you.

Planned

128

Post

“We set up UserJot and our users actually started leaving feedback. Clean, simple, and we finally know what to build next.”

Carl Lindesvärd, Founder, OpenPanel

Wherever they ask, it counts.

Customers post on your board or inside your app. Requests that arrive anywhere else end up on the same list, with the same votes.

Feedback board: A public board where customers post, vote, and comment. Host it on your own domain.
Widget: One script tag puts the board inside your product, so posting takes seconds.
Live chat: When a customer asks for a feature in chat, Juno finds the request and adds their vote.
Slack: Turn a message in any channel into a request without leaving Slack.
Email: Forward a customer’s email to your board and it becomes a post.
Your team: Heard it on a sales call? Post or vote for the customer, and the request counts as theirs.

See what matters.

Every request your customers make lands in one list, with its votes, its status, and the people who asked.

UserJotPro

New Request

Public Board

Conversations

Queue

Open5

All

Visitors

Requests

Pending6

In Review3

Planned12

In Progress4

Workspace

Roadmap

Changelog

Members

Docs

SupportOnline

RequestsTriage

Search requests…

Slack alerts for new comments

PSPriya ShahTrending18Sep 24

Let customers edit their own posts

NFNoah Fischer2Sep 24

Filter the roadmap by board

EWEmma WilsonSep 23

Dark mode for the public board

Maya Chen214Sep 18

Mobile app

Alex Martin128Sep 17

Export votes to CSV

DKDaniel Kim58Sep 15

SSO on the Pro plan

SRSofia Ramos41Sep 12

Custom domain for the changelog

OHOmar Haddad36Sep 10

Zapier integration

LNLena Novak22Sep 8

Widget doesn’t load on Safari 17

MLMarcus Lee12Sep 5

Let Juno answer in Spanish

GLGrace Liu9Sep 4

Show similar posts before submitting

NFNoah Fischer31Sep 3

Weekly email digest of new requests

EWEmma Wilson7Sep 2

Pin a post to the top of the board

PSPriya Shah4Sep 1

Features

Dark mode for the public board

Maya ChenAug 14 · via widget

A lot of our customers check the board late at night, and the bright white page is hard on the eyes.

Could the board follow each visitor’s system setting?

In ProgressPublic

214

Write a comment...

Public

Sam Rivera2 days ago

Picked this up this week. The board will follow each visitor’s system setting, and you’ll be able to set a default under Branding.

ReplyVote

Daniel Kim3 weeks ago

Same here. Our team works late and we’d love this for the widget too.

Reply12

Sam Riverachanged status toIn Progress· 2 days ago

To plannedComplete

Fig. 1The requests page, sorted by what customers want.

1↑ 214Votes from every customer who asked, wherever they asked.
2A status that moves the request on your public roadmap.
3TrendingA flag on requests that are picking up votes this week.

“Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated.”

Corey Rabazinski, VP of Marketing, Scite

The life of a request.

“Any plans for a mobile app?”Chat
Marcus votedBoard
SRSofia votedWidget

Planned12acme.userjot.com/roadmap

Emailed 128 votersjust now

NewOctober 14

Acme 2.4: The whole app, on your phone

You asked for this more than anything else. Acme is now on iPhone and Android, with every project, comment, and file you have on the web.

Mobile app128 votes

Acme

to Alex Martin

9:41 AM

Hi Alex,

A submission you upvoted is now completed:

Mobile app

Pending

Mobile app

The whole web app on iPhone and Android, with push notifications when something needs you.

SRDK

1 votes

Everything else, A to Z.

A

Advanced search: Find any request across every board.
Auto-tagging: Every post is tagged as it comes in.
Automatic login: Customers arrive on your board already signed in.

B

Boards: Separate boards for features, bugs, and integrations.

C

Canny import: Boards, votes, and comments come with you.
Custom branding: Your logo and color on the board, widget, and emails.
Custom domain: Host your board at your own address.

G

Guest posting: Anyone can post without an account.

I

Identity masking: Hide author names on public posts.
Internal notes: Talk through a request where customers can’t see it.

L

Languages: The board in 11 languages, right-to-left Arabic included.

M

Moderation: Hold new posts for review before they go public.

P

Private boards: Posts only your team and the author can see.

S

Single sign-on: Your app signs customers in to your board.
Spam filter: Junk posts are caught before they reach the board.
Stale items: Requests left untouched get flagged.

W

Weekly digest: The week’s top ideas, emailed to your users.

Questions, answered.

: It's where your customers suggest features and vote on each other's ideas, so you can see which ones are wanted most. UserJot also covers what happens next. Requests move onto a public roadmap, and everyone who voted gets an email when one ships.
: Each customer gets one vote per request. Votes from your board, the widget, and chat all land on the same post, and the list sorts by them. You can also vote for a customer after a call, so requests you hear in person count too.
: Most never get posted. As someone types, UserJot shows the requests that already match, and they vote on one of those instead. When a duplicate does get through, merge it into the original and its votes move over.
: Public works for most teams. Customers see they aren't the only one asking, and you get fewer emails asking for updates. Private boards, on paid plans, are for enterprise customers or ideas you'd rather not show.
: They should inform it. Votes tell you what's wanted and who wants it, and you still weigh that against effort and where the product is going. The difference is that you're weighing real numbers, not whoever spoke last in the meeting.
: They share one list of requests. A customer posts a request on your board, and others vote on it. Mark it Planned or In Progress and it shows up in that column of your public roadmap, with its votes. Each time its status changes, everyone who posted, voted, or commented gets an email. When you're ready to announce it, Juno drafts the changelog post from the requests you completed, and the post links back to each one.
: Yes, and it doesn't expire. It includes unlimited posts and users, two boards, a public roadmap, and a changelog. Paid plans add a custom domain, private boards, and guest posting, and no plan charges per user.
: Yes. The Canny import brings your boards, posts, votes, comments, and changelog entries. Nolt and ProductRoad have their own imports, and anything else comes in by CSV, with AI that maps your columns to UserJot's fields. If your data doesn't fit any of those, we'll migrate it with you by hand.

Your customers are already talking.

Give them one place to ask, and give your team and your agents one place to answer.

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