Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Pastel alternative with a public board and no seat charges.
UserJot is a Pastel alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Pastel | UserJot |
|---|---|---|
| Price | Free; Pro $35, Team $119 a month plus $24 a seat past five; Enterprise from $5,400 a year | Free, $29, or $59 a month, flat |
| Free plan | One user, one active canvas | Unlimited users and posts, 2 boards, 3 admins |
| Time to launch | Paste a URL and share the canvas link; reviewers need no account | Minutes |
| Public board, votes, roadmap | Not documented; comments live on a canvas shared by link | Every plan |
| Where customers see it | On usepastel.com, through a proxy of your site | On your own domain from $29, and inside your app |
| Live chat with customers | None listed; reviewers get an email when a comment is resolved | Built in, with a shared inbox and Juno, an AI operator |
Top Pastel alternatives
Pastel is a review tool: an agency shares a canvas, the client pins comments on the page, and the round closes with an approval. If you came for the feedback board, these are the alternatives to Pastel worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, free plan.
Best for: SaaS teams that want customers to post, vote, and hear back, and a support inbox in the same tool.
Comments pinned to page elements, one-minute recordings, and a kanban board, with Jira and Linear on its $150 plan. From $50 a month, no free plan.
Best for: Agencies reviewing client websites with the client in the loop.
Website bug reports with screenshots and session data, sent straight to your issue tracker. No feedback board documented.
Best for: Teams whose feedback is bug reports and whose home is Jira, Trello, or GitHub.
Visual bug reports with 3-minute recordings and console logs, plus surveys and a feedback board on its $259 plan.
Best for: Product teams that want capture tools and a board from one vendor and will pay for the upper plan.
Visual bug reports with screenshots and recordings, plus a feature request portal sold as a paid add-on. Flat pricing per workspace.
Best for: Agencies and QA teams that want capture tools and a request portal from one vendor.
Feedback board, public roadmap, and changelog, priced by tracked users, with Jira, Linear, and Intercom integrations.
Best for: Teams that want a board with a long integration list and don't mind paying by the voter.
Where Pastel falls short.
Pastel launched in 2017 and has sold website review since 2018. Paste a URL and it makes a canvas, a copy of the page where reviewers pin comments, each with a screenshot and the browser details attached; it does the same for PDFs, images, emails, and uploaded video, and closes the round with an approval. It also has a price that counts seats and canvases, a review round, not a board, a copy of your site on Pastel's domain, and no way to talk to the person behind the comment.
Two seats and three canvases for $35
Pro: $35 a month; Team: $119, plus $24 a seat past five
Pastel's Free plan is one user and one active canvas; to review a second site, you archive the first canvas. Pro is $35 a month, or $350 a year, for two users and three active canvases. Team is $119 a month, or $1,190 a year, for five users and unlimited canvases, and each user after that is $24 a month, so a ten-person team pays $239. Jira, Trello, Asana, ClickUp, monday.com, Zapier, and webhooks are all on Team. Enterprise starts at $5,400 a year for ten users, annual only, and is where SAML and the SOC 2 report sit. The yearly prices went up between 20 and 29 percent in early 2025, and by November 2025 the Free plan had gone from unlimited canvases to one.
Comments live on a canvas, and the round ends
No public board, voting, roadmap, or changelog documented
A Pastel canvas is shared by link. A client opens it, pins a comment on the page, and gets an email when the comment is resolved. Reactions are emoji. Pastel documents no votes, no ranking, no roadmap, and no changelog, and its FAQ describes the product as collaboration with clients and stakeholders rather than feedback from the public. Reviewers can approve or request changes, and approvals reset when a new version of the canvas is uploaded.
It lives at a usepastel.com link
No custom domain, branding removal, or embeddable widget documented
A website canvas is a proxied copy of your site at a usepastel.com link. Your site's requests, including any password a reviewer types, pass through Pastel's servers on the way; Pastel says it doesn't store them. Sites the proxy can't render, or that sit behind a VPN or firewall, need every reviewer to install the Chrome extension. Pastel's FAQ says a canvas link can't be embedded in your own tools, and its pricing and help center document no custom domain, no way to remove the Pastel logo, and no widget for your own app.
It stops at the comment
No live chat listed; its AI is an MCP server for your own agents
Pastel lists no live chat. A reviewer leaves a comment, your team replies in the thread or privately, and notifications go out in batches every 30 minutes. Its AI is an MCP server: connect Cursor, Claude Code, Codex, or Replit and your agent can read comments and screenshots, reply, assign, resolve, and change code where it has access to the repo. Nothing in Pastel answers a reviewer on its own.
What UserJot does instead.
UserJot is the board: a public feedback board at its own URL, on your own domain from $29, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents.
Every plan has unlimited users and posts, including Free, and no seat charge. It does not pin comments to a live page; customers screenshot the page from the widget and mark it up instead. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
A public board, on every plan.
Anyone can post a request and vote on the board, on Free. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it.
The changelog is on every plan, with no cap on posts, and has drafts, scheduling, and a cover image. On Starter and up, any board can be made private: a customer sees only their own requests, and your team sees all of them.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
Chat, email, and feedback in one inbox.
Conversations adds a Messages page to the widget that already shows your board, roadmap, and changelog. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Pastel's MCP server works on canvas comments, with no plan named.
Claude Code · connected to userjot
Leave whenever you want.
Pay monthly or yearly, and cancel from your settings. Export your posts as CSV any time, on every plan. No seat charges, no notice period.
Pastel vs UserJot, side by side.
| Feature | Pastel | UserJot |
|---|---|---|
| Pricing | ||
| Plans | Free; Pro $35, Team $119 a month; Enterprise from $5,400 a year, annual only | Free, Starter $29, Professional $59 a month |
| Billed yearly | $350 and $1,190 a year | Monthly or yearly |
| Free plan | One user, one active canvas, 2 GB of video | Unlimited users and posts, 2 boards, 3 admins |
| Seats | 1 on Free, 2 on Pro, 5 on Team then $24 a month each, 10 on Enterprise | 3 admins on Free; no seat charge on paid plans |
| Reviewers | Unlimited, free, on every plan | Unlimited users, free |
| Projects | 1 active canvas on Free, 3 on Pro, unlimited on Team | 2 boards on Free, 5 on Starter, unlimited on Professional |
| Trial | 14 days of Pro or Team, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Public feedback board | Not documented; comments live on a canvas shared by link | Every plan |
| Voting | Emoji reactions on comments | Every plan |
| Public roadmap | Not documented | Every plan, with votes and comments |
| Changelog | Not documented | Every plan, no cap on posts, scheduled |
| Post without an account | Yes, with a name and email; some sites need the Chrome extension | Guest posting, from $29 |
| Email to the reviewer | When their comment changes status; batched every 30 minutes | Every status change, to everyone on it |
| Duplicate handling | Not documented | Detected as people type |
| Statuses | Comment statuses, including In Review | Six fixed statuses |
| Languages | Not documented | Board in 12 languages, including Arabic |
| Review and capture | ||
| Comments pinned to a live page | Yes, through a proxy or the Chrome extension | No; customers screenshot the page from the widget |
| Annotated screenshots | Taken automatically with each website comment | Widget, on posts and chat messages, with markup |
| PDF, image, email, and video review | PDF, image, and video on every plan; email review, no plan named | No |
| Approvals, deadlines, copy suggestions | Approvals and deadlines on every plan; copy suggestions, no plan named | No |
| Screen recording, session replay, console logs | Not documented | No |
| Browser extension | Chrome, for sites the proxy can't reach | No |
| Tracker export | Jira, Trello, Asana, ClickUp, monday.com on Team; comments out, no status back documented | No |
| AI and support | ||
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | None listed | Juno, in chat and email, on every plan during beta |
| AI on comments | Through your own agent, over MCP | Duplicate detection as people type, on every plan |
| AI changelog drafting | Not documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Not documented | From $29 |
| Remove vendor branding | Not documented | $59 |
| Where it lives | A usepastel.com link; its FAQ says canvas links can't be embedded | Your domain from $29, and the widget in your app |
| Customer identity | Reviewers give a name and email; no end-user SSO documented | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Team SSO | SAML on Enterprise; Google sign-in | Google or email login |
| Private projects | Owner-only, team-only, or by link with a password | Private boards from $29 |
| Integrations and API | ||
| Slack, Discord | Slack through a Zapier template; Discord not documented | Slack and Discord; one on Starter, both on Professional |
| Jira, Trello, Asana, ClickUp, monday.com | Team; comment export | No |
| Linear, GitHub, Azure DevOps | Not documented | No |
| Intercom, Zendesk | Not documented | No; UserJot has its own inbox |
| Zapier and webhooks | Team; a new-comment trigger, and a webhook that sends selected comments | No |
| API | Advertised in its FAQ; no public reference documented | On Starter and Professional, with OpenAPI docs |
| Adobe XD | Plugin | No |
| MCP server | Available, no plan named; 19 tools; Cursor, Claude, ChatGPT, Codex, Replit | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From billing settings or by email; paid access runs through the cycle | Any time, from settings |
| Refund | No policy published | Cancel at any time |
| Export | CSV of a canvas's comments on every plan; PDF export, no plan named; webhook and tracker export on Team | Posts as CSV, any plan |
| Data after cancelling | Account drops to Free; old canvases stay read-only; deletion on request | CSV export any time |
Pastel facts checked against its public site, pricing page, and help center on . Prices are USD before tax; the $29 and $99 on its pricing page are the yearly rates. If something has changed, tell us and we will correct it.
Switching from Pastel to UserJot.
Pastel exports a canvas's comments as CSV on every plan. UserJot's CSV import maps the columns with AI and shows you the mapping before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export from Pastel.
Open the canvas, select the comments, and export them as CSV. The file has each comment's text, page, labels, and replies, with links to the screenshots. One file per canvas.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, statuses, authors, and dates to UserJot's fields; check the mapping, confirm, done. Screenshots stay in Pastel.Put the board where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then downgrade or cancel Pastel.
Both happen from its billing settings, or by emailing support. Paid access runs to the end of the cycle, and your old canvases stay readable on Free, so you can check back against the original.
Pastel alternative FAQ
From $0 to $119 a month, before Enterprise. Free is one user and one active canvas. Pro is $35 a month, or $350 a year, for two users and three active canvases. Team is $119 a month, or $1,190 a year, for five users and unlimited canvases, plus $24 a month for each extra user, and it is the plan with Jira, Trello, Asana, ClickUp, monday.com, Zapier, and webhooks. Enterprise starts at $5,400 a year for ten users, annual only, with SAML and the SOC 2 report. The $29 and $99 on its pricing page are the yearly rates. Nonprofits get 20 percent off on request.
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