UserJot
Get started

Let your OpenAI dot run customer support around the clock.

Connect UserJot and your dot answers customers in your widget, adds their votes to feature requests, and tells them when it ships.

Get started freeRead the setup guide →
A founder's morning chat with their dot, which has been working their UserJot inbox, feedback board, and changelog.
  1. Today 7:02 AM

  2. Morning. 14 customers wrote in overnight. I answered 11 of them and resolved their conversations.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

Customers write in right inside your app.

They never see your dot or its computer. They see your widget, your board, and your changelog, and the reply lands in the same conversation they started.

Live chat
Customers message you from inside your product, and your dot replies in that thread.
Feedback
Ideas and votes land on your board, even ones your dot hears in chat.
Roadmap
Customers can see what’s planned without writing in to ask.
What’s new
Updates show up in the widget the day they ship.
The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget home: message the team, submit a request, and explore feedback, roadmap, and updates in one widget.
UserJot

Hi there 👋

How can we help?

Online

Send us a message

Typically replies in a few minutes

Write a message...
FeedbackRequest features & vote on ideas
RoadmapSee what we're building next
What's newLatest updates & releases
“Instead of piecing together feedback from support, email, and social, we have one hub to collect feedback, gauge interest, and keep users updated.”
Corey Rabazinski, VP of Marketing, Scite

Your dot keeps the roadmap moving.

Your dot writes the post, UserJot gets it read.

Ask for a changelog post and your dot drafts it from what you completed. You publish it, and it goes up on your changelog page and inside your app.

Drafted from what shipped
Your dot writes from the requests you completed and links each one to the post.
In the widget
The widget’s button shows the new post’s title, so customers see it in your product.
Emailed to every voter
Everyone who voted on a request in the post hears it shipped.
The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget What’s new page: the product’s latest changelog posts, newest first, each with its date, tag, and author.
What’s new

  • Oct 14·New Feature

    Acme 2.4: The whole app, on your phone

    You asked for this more than anything else. Acme is now on iPhone and Android, with every project, comment, and file you have on the web.

    Jordan LeeProduct

  • Sep 30·New Feature

    Due dates, on your Google Calendar

    Connect your calendar once and every due date in Acme shows up there. Move a task and its event moves with it.

    SSam OkaforEngineering

  • Sep 12·Bug Fix

    Search that keeps up with you

    Results now appear as you type, and searching a large workspace no longer freezes the page.

    Jordan LeeProduct
“Ever since we added UserJot, the most common thing users mention in reviews is that we actually listen.”
Igor Amidzic, Founder, Kualia

What your dot can do in UserJot.

Each of these uses tools on the UserJot MCP server, which your dot calls with your API token.

Answer customers
Reads each new conversation and its history, then replies in the same thread.
Resolve or hand off
Closes what it answered. What it shouldn’t decide goes to you, with a private note.
Log feature requests
When someone asks for a feature, it finds the request on your board and adds their vote.
Move the roadmap
Changes a request’s status, and your roadmap shows it as planned or in progress.
Draft the changelog
Writes a post from what you completed and links the requests it answers.
Know who’s asking
Looks up the customer and their company before it answers.

Set up in a few minutes.

  1. 1

    Connect UserJot

    Create an API token in UserJot under Settings, then API Tokens. In ChatGPT, connect UserJot as an app your dot can use, with the MCP server address below and that token.

    https://api.userjot.com/v1/mcp

    ChatGPT setup guide →

  2. 2

    Write its rules

    In Custom Rules, choose what your dot does alone and what it asks you first. You might let it answer how-to questions and have it ask before anything about billing.

  3. 3

    Tell it what to watch

    Ask your dot to keep checking the UserJot inbox and answer what comes in. If Juno answers your chat today, turn it off so new conversations come to your team, or keep it on and have your dot take the ones Juno hands off.

Running Grok Bot instead? See Grok Bot with UserJot. Any other agent connects through the UserJot MCP server.

Questions, answered.

Dots are always-on agents in ChatGPT, announced by OpenAI on September 29, 2026. Each one has its own cloud computer and browser, works with the apps you connect, and keeps going after you close the chat. They're rolling out to ChatGPT Pro and Business Premium first.

Your customers are already talking.

Give them one place to ask, and give your team and your agents one place to answer.

Get started free
  • Free forever plan
  • No credit card
  • Set up in 30 seconds