Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The monday.com alternative with a board your customers can use.
UserJot is a monday.com alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | monday.com | UserJot |
|---|---|---|
| Price | Per seat, three-seat minimum; $27 a month for three on Basic, billed yearly | Free, $29, or $59 a month, flat |
| Free plan | 2 seats, 3 boards, 200 items | Unlimited users and posts, 2 boards, 3 admins |
| Time to launch | An account, a board, a form, and a public view to build | Minutes |
| Customers post and vote | Not documented; a public view is read only and the Vote column counts your team | Yes, on every plan; without an account from $29 |
| Changelog | None listed | Every plan, with a widget that shows what's new |
| Team members on the first paid plan | 3 seats, then buckets of 5 | 100 admins on Starter, no seat charge |
Top monday.com alternatives for customer feedback
monday.com is a work platform, and some teams track feature requests on its boards. If you want customers to see, vote on, and hear back about those requests, these are the alternatives to monday.com worth a look.
UserJot
Get started freeA public board where customers post and vote, a roadmap, a changelog, and a support inbox with Juno, an AI operator, on your own domain and inside your app. Flat pricing, no seats to count.
Best for: SaaS teams that want customers posting and voting in public, and a support inbox beside the board, at a price that doesn't move when the team grows.
Feedback, prioritization, and roadmaps for product teams, priced per maker seat. Closer to monday dev than any feedback board.
Best for: Product teams that want planning and feedback in one tool and don't need a public board.
Idea prioritization inside Jira, priced per creator. Ideas live beside the tickets they become.
Best for: Teams already planning in Jira who want ideas scored next to delivery work.
The Aha! suite's idea portal, where customers post and vote on ideas that feed Aha! Roadmaps.
Best for: Teams already planning in Aha!.
A feedback board with voting, a roadmap, and a changelog, priced by tracked users, with Jira, Linear, and Intercom connectors.
Best for: Teams that want requests pulled out of support tools and into Jira.
The simplest board on this list: voting, comments, a roadmap, and a changelog, and not much else.
Best for: Teams that want a clean board set up in an hour.
Where monday.com falls short.
monday.com runs project work for about 250,000 customers, and some of them track feature requests on its boards. It also has a public board customers can look at but not use, a price that comes in buckets of seats, no changelog on offer, and no way to talk to the customer, and a door that's hard to close.
Your customers can look, but not participate
Public views: read only, comments left out
A monday board can be published as a public view, and that view is read only. Visitors see items and columns, and the Updates where your team discusses them are left out. The Vote column counts votes from team members and board subscribers, and no public voting is documented. A WorkForm collects submissions into a board the person who submitted one doesn't see, and a status email back to them is documented only on dev Pro and in monday service. monday's own help warns that items filtered out of a public view may still be reachable by technically skilled visitors.
Seats come in buckets of five
3-seat minimum; then 5, 10, 15
monday.com is priced per seat with a three-seat minimum. Basic is $27 a month for three billed yearly, Standard is $36, and Pro is $57, where private boards start. monday dev Pro is $60 and lists customer feedback and request management. The fourth person needs a five-seat bucket and the sixth a ten-seat one. Go over your seats and a five-day countdown ends in an automatic upgrade to the next bucket. New Work Platform accounts since May 2026 buy AI credits with their seats, a minimum of $10 a month on Basic, offset for now by a discount of unpublished duration. A TrustRadius reviewer in August 2026 put it as “can't just add one license,” and three separate forum threads since 2023 ask for a single-user plan.
Nothing reaches the customer
No changelog product listed; the ticket portal is a separate subscription
monday.com lists no changelog product. Shipped work is a status change on a board. Talking to customers is a different product, monday service, with its own seats from $93 a month for three and a portal capped at 10 users on Standard and 100 on Pro. The AI across monday works for your team. Sidekick answers questions about boards, agents run workflows, and service triages tickets and drafts replies on them. It runs on credits at a cent each, and a Reddit user in August 2026 said “credit usage is not explained very well.” Nothing in it answers a customer on a feedback board.
Leaving takes notice, and your data has no promised retention
30 days' notice; refunds within 30 days of first purchase only
Annual plans renew unless you cancel at least 30 days before the term ends, and the one refund window is 30 days after the first purchase, excluding renewals and upgrades. After an account is closed, monday says the data is kept by default and may be deleted at any time, with no retention period. Export is Excel, one board at a time, or an admin ZIP that takes up to 24 hours and leaves out docs and dashboards.
What UserJot does instead.
UserJot is built for the part monday.com leaves to a form and a board view: a public board where customers post, vote, and comment, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, the dashboard, and the emails share one look, and dark mode follows the reader's system.
Every plan has unlimited users, and paid plans have no seat charge, so the eleventh teammate costs nothing. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
A board your customers can use.
Your board lives at its own URL, where anyone can browse, post, vote, and comment. Duplicate detection runs as people type, and five versions of the same request don't pile up. On Starter and up, people take part without creating an account, and moderation holds new posts until you approve them. Any board can be made private, so a customer sees only their own requests and your team sees all of them.
The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, Notifications, and, with Conversations on, Messages, in one panel. Identify a user once and their posts, votes, and messages in the widget are attributed to them. On Starter and up, that identity carries onto the board.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
From request to roadmap to changelog.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, the changelog post links back to it, and the widget shows the new post to people inside your app.
Conversations adds Messages to the same widget. Customers chat with you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. When a customer describes a feature in chat, she finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. There are no credits to buy or watch.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. monday.com's MCP server is preinstalled on accounts and draws on the plan's daily API call limit.
Claude Code · connected to userjot
No seats to count.
$0, $29, or $59 a month, by the features you turn on. Three admins on Free and 100 on paid plans, with no charge per person. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
monday.com vs UserJot, side by side.
| Feature | monday.com | UserJot |
|---|---|---|
| Pricing and seats | ||
| Pricing model | Per seat, in buckets of 3, 5, 10, 15 | Flat, by feature set |
| First paid plan | Basic, $27 a month for 3 seats billed yearly, $36 monthly | Starter, $29 a month |
| Private boards | Pro, $57 a month for 3 seats | From $29 |
| Customer feedback plan | monday dev Pro per its plan guide, $60 a month for 3 seats | Every plan |
| Free plan | 2 seats, 3 boards, 200 items, no automations or integrations | Unlimited users and posts, 2 boards, 3 admins |
| AI pricing | Credits at $0.01 each; mandatory with seats for new Work Platform accounts | Included |
| Trial | 14 days of Pro, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Customers post | Through a WorkForm into a board they can't see | On the board, in the widget, or in chat |
| Customers vote | Not documented; the Vote column counts team members and subscribers | Every plan; without an account from $29 |
| Public roadmap | A published board view, read only | Every plan, with votes and comments |
| Comments visible publicly | No; Updates are left out of public views | Yes |
| Changelog | None listed | Every plan, with drafts, scheduling, and a widget |
| Status emails to voters | Board subscribers and automations; no public-voter list documented | Everyone who posted, voted, or commented, on every status change |
| Duplicate detection | Documented for service tickets | As people type, on the board and in the widget |
| Gantt, dependencies, sprints | Yes, from Standard and Pro | No |
| Widget, AI, and support | ||
| In-app widget | Embed a board view or form by iframe | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed; monday service is a separate ticket portal | Built in; chat and forwarded email in one inbox, free during beta |
| AI | Sidekick, agents, and AI blocks for your team, on credits | Juno, who answers customers and drafts your changelog, included |
| AI that answers customers | Service tickets only, through AI reply blocks | Juno, in chat and email, on every plan during beta |
| Branding and access | ||
| Custom domain | Not documented; boards live on view.monday.com | From $29 |
| Remove vendor branding | Forms on Pro; public boards not documented | $59 |
| Team sign-in | Google on Pro; SAML on Enterprise | Email and Google |
| Customer identity | Service portal only: account SSO or email verification | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Languages | UI in 15 languages | Board in 12 languages, including Arabic |
| Native mobile apps | iOS and Android | Widget opens full screen on phones |
| Integrations and API | ||
| Slack, Discord | Slack and Teams; Discord not documented | Both; one integration on Starter, all on Professional |
| Jira, GitHub, Azure DevOps | Yes; Jira two-way sync in beta | No |
| Intercom, Zendesk, HubSpot | Yes | No; UserJot has its own inbox |
| Zapier | Yes | No |
| API and webhooks | GraphQL; 1,000 calls a day on Standard, 10,000 on Pro | REST on Starter and Professional |
| MCP server | Preinstalled; uses API calls | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | 30 days' notice before an annual term ends | Any time, from settings |
| Refunds | Within 30 days of first purchase; not on renewals | Cancel any time |
| Data after closing | Kept by default, may be deleted at any time; no retention period | CSV export any time |
| Export | Excel per board, up to 100,000 items; admin ZIP once a day | Posts as CSV, any plan |
monday.com facts checked against its public site, help center, and terms on . Prices are the US pricing page's annual rates for the three-seat minimum; Enterprise has no listed price. If something has changed, tell us and we will correct it.
Switching from monday.com to UserJot.
Export the board that holds your requests to Excel, save it as CSV, and import it. AI maps the columns, and you check the mapping before anything is written.
If your data doesn't fit the CSV path, email support@userjot.com and we'll migrate it with you.
Export the board from monday.com.
Open the board's menu and export to Excel, with Updates included if you want the discussion. Save the sheet as CSV.Import into UserJot.
Upload the CSV. AI maps titles, descriptions, votes, authors, statuses, and dates to UserJot's fields; check the mapping, confirm, done.Put the board where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then cancel the monday.com product you no longer need.
Each product has its own subscription under Administration, Billing. On an annual plan, cancel renewal at least 30 days before the term ends. Export first, since monday makes no promise about how long closed-account data stays.
monday.com alternative FAQ
From $27 a month, for three seats on Basic billed yearly, or $36 billed monthly. Standard is $36 a month for three billed yearly, Pro $57, and Enterprise is quoted by sales. There is no single seat: paid plans start at three, and after that you buy five, ten, or fifteen. monday dev, CRM, and service are separate subscriptions with their own seat prices; dev Pro is $60 a month for three seats. New Work Platform accounts since May 2026 also buy AI credits with their seats, from $10 a month on Basic.
Your customers are already talking.
Give them one place to ask, and give your team and your agents one place to answer.
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