Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
UserJot is a LaunchNotes alternative with a changelog, public feedback board, roadmap, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
| Feature | LaunchNotes | UserJot |
|---|---|---|
| Price | $249 a month, billed annually; Premium by quote | Free, $29, or $59 a month, monthly or yearly |
| Free plan | None; 14-day trial after a sales demo | Yes, unlimited users and posts |
| Team seats | 2 on Growth; more by custom arrangement | 3 on Free; no seat charge on paid plans |
| Time to launch | A 30-minute demo, then an account executive sets up the trial | Minutes |
| Live chat with customers | None listed | Built in, with a shared inbox and Juno, an AI operator |
| Leaving | 15 days' notice before renewal; pages return 404 once suspended | Cancel from settings; your board stays on Free |
LaunchNotes is priced for enterprise product marketing: $2,988 a year up front for one page and two seats. If you want release notes without the contract, these are the alternatives to LaunchNotes worth a look.
Changelog, public feedback board, roadmap, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who drafts your changelog from the requests you shipped and answers customers. Flat pricing, unlimited users, monthly or yearly.
Best for: SaaS teams that want announcements, feedback, and support in one tool, without a sales demo or an annual contract.
A changelog page and widget for product updates, and only that.
Best for: Teams that want a changelog with nothing attached.
In-app announcements with popups and banners, billed by monthly visitors, with feedback sold as a second product.
Best for: Teams that want announcements pushed into the app as popups and banners.
Ideas, a roadmap, and announcements in one widget, with paid add-ons for the extras.
Best for: Small teams that want ideas and announcements together and are fine with add-ons.
A feedback board with a changelog, a roadmap, and a long integration list, priced by tracked users.
Best for: Teams whose first need is the feedback board and who want Jira or Intercom on it.
A feedback board, roadmap, changelog, and NPS surveys in one widget, metered on pageviews and email credits.
Best for: Teams that want NPS in the same widget as the changelog.
LaunchNotes has sold release communication since its 2020 seed round, with scheduled announcements, email digests, segmentation, and an MCP server. It also has a price that starts at $2,988, paid up front, two seats and one page, an exit with two notice periods and a 404, and nothing after the announcement.
Growth: $249 a month, billed annually; no monthly price published
Growth is the only plan with a price. It is $249 a month billed annually, $2,988 before tax, for one page, two team users, one custom domain, and 5,000 emails a month. The pricing page lists no monthly option. Premium is a custom annual quote. There is no free plan, and the 14-day trial starts with a 30-minute sales demo. A G2 reviewer in February 2024 described a renewal quote at "10x the price," and a Reddit poster in December 2025 called the higher tiers steep.
Growth: 2 team users, 1 page, 1 domain; more on Premium
Growth includes two portal users. A third is a custom arrangement, and the help center says invitations can be blocked once the allocation is reached. It includes one LaunchNotes page on one domain. A second page is Premium; a second product on the same page is a category. Email digests, cohorts, pinned announcements, SAML, white-labeling, feedback analytics, custom feedback forms, and the Jira tools for announcements and roadmaps are Premium too. Feedback Agents, who can collect feedback from Slack but can't open the portal, don't count toward the seats.
15 days before renewal, 30 days to cancel, no refunds
LaunchNotes' terms renew the contract for the same length unless you give notice at least 15 days before the term ends, and after the first term a cancellation needs 30 days' written notice. Unused time isn't refunded. The help center doesn't document a self-serve cancellation. When an account is suspended, for cancellation, trial expiry, or an overdue payment, its published pages return 404 and the team loses access. There is no free plan to fall back to.
No live chat listed; AI drafts from Jira, files, and prompts
LaunchNotes lists no live chat among its features. Smart Draft writes an announcement from a prompt, a file, a Jira Cloud issue, a Loom transcript, or a Confluence page, and Tone & Voice on Premium keeps it on brand. Bernie, its feedback assistant, clusters the words that recur in feedback, on the Premium analytics dashboard. Nothing in LaunchNotes answers a customer's question. Closing the loop runs through roadmap subscriptions. When a stage changes, the publisher is prompted to email the people who subscribed to that item. Its MCP server, generally available since September 2026, is on Growth.
UserJot keeps the changelog, the roadmap, and the widget. It adds a public feedback board on every plan, and live chat and support email in one inbox with Juno, an AI operator who drafts your changelog and answers customers. The board, the widget, the dashboard, and the emails share one look, and dark mode follows the reader's system.
Every plan has unlimited users, including Free, and paid plans have no seat charge. Paid plans start at $29 a month, monthly or yearly, with a 14-day trial you start yourself, and you're live in minutes.
Free, forever.
$0/ month
Get FreeWhat's included
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
For growing teams.
$59/ month
Get ProEverything in Starter, plus
Publish as many posts as you want, to as many readers as you have, on every plan. The changelog has its own page at /updates on your board, with search. On Starter and up it sits on your own domain, like feedback.yourcompany.com. Posts take a cover image, inline images, YouTube embeds, headings, code blocks, authors, and tags, and you can schedule them.
In your app, the widget's launcher shows an unread count when a new post goes up. Per install, it can also expand to show the post's title or open the post itself.
Planned
12Committed and queued
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
In Progress
4Actively being built
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
Done
9Recently shipped
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
Anyone can post a request and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented, on every plan. When you mark one Completed, the changelog post links back to it, so the people who asked can see it shipped.
On Starter and up, people can post and vote without creating an account, and moderation holds new posts for your approval before they go public.
In the changelog editor, Juno reads the requests you completed since the last post, along with their comments, and writes the draft, with the title, tags, and linked requests filled in. Ask her to rewrite it and she does it in place. This works on every plan, including Free.
In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.
Turn on Conversations and the widget that shows your changelog gets a Messages page. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.
When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is. Your own agents get an MCP server with the API on Starter and Professional.
Claude Code · connected to userjot
Pay monthly or yearly, and cancel from your settings. Your board stays up on Free, with your data in it, and you can export your feedback requests as CSV any time. No annual contract required, no notice window.
| Feature | LaunchNotes | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | Annual contract; one priced plan, one by quote | Flat, by feature set |
| Free plan | No | Unlimited users and posts, 2 boards, 3 admins |
| Starting price | $249 a month billed annually, $2,988 a year | $29 a month |
| Monthly billing | None published | Yes |
| Team seats | 2 on Growth; custom on Premium | 3 on Free; no seat charge on paid plans |
| Pages | 1 page and 1 domain on Growth; multiple on Premium | 2, 5, or 100 boards by plan |
| Trial | 14 days, set up by an account executive after a demo | 14 days of Starter or Professional, from the dashboard |
| Changelog | ||
| Posts | Yes; no limit published | Unlimited, every plan |
| Scheduled posts | Growth | Every plan |
| Changelog on your domain | Growth, one domain | From $29 |
| Email when a post goes up | Growth, 5,000 sends a month; digests on Premium | No; the email goes out when a request is marked Completed |
| RSS | Public and private feeds, Growth | No |
| Pinned posts | Premium | No |
| In-app announcement | Popup drawer or inline embed with an unread indicator | Unread count on the launcher; it can show the post title or open the post |
| AI writing | Smart Draft, from a prompt, file, Jira Cloud issue, Loom, or Confluence | Juno, from the requests you completed, every plan |
| Languages | Widget localization advertised; supported languages not published | Board in 12 languages |
| Feedback and roadmap | ||
| Public board and roadmap | Ideas with voting and comments; roadmap with custom stages, Growth | Every plan |
| Private pages and boards | Google SSO or JWT on Growth; SAML on Premium | From $29 |
| Status-change emails to voters | Roadmap subscribers; the publisher is prompted to send | Everyone who posted, voted, or commented, on every status change |
| Post without an account | Not documented | From $29 |
| Moderation | Publish, unpublish, and archive Ideas; a pre-approval queue isn't documented | From $29 |
| Duplicates | Group feedback under an Idea; merging posts with their votes isn't documented | Detected as people type, on the board and in the widget |
| Feedback import | Premium | CSV with AI column mapping, every plan |
| Widget, AI, and support | ||
| In-app widget | Announcements, roadmap, Ideas, and feedback in a drawer or inline | Changelog, board, roadmap, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | None documented | Juno, in chat and email, on every plan during beta |
| AI on feedback | Bernie clusters recurring terms, plus a sentiment score, on Premium analytics | Duplicate detection as people type; Juno files requests from chat |
| Support | Email within one business day; priority support and an account manager on Premium | |
| Branding and access | ||
| Remove vendor branding | Premium, as full white-labeling | $59 |
| Team single sign-on | Google and Microsoft sign-in on Growth; SAML on Premium | Google login |
| Customer identity | JWT viewer authentication on Growth | Identify on every plan; automatic login from $29; board SSO (JWT) at $59 |
| Roles | Publisher and Feedback Agent; Contributor and Roadmap roles on Premium | Owner and admin |
| Integrations and API | ||
| Slack, Discord | Slack notifications and feedback on Growth; Slack announcements app on Premium; Discord not listed | Both; one integration on Starter, all on Professional |
| Jira | Smart Draft from Jira Cloud; roadmap sync through a legacy Forge app in maintenance mode, Premium | No |
| Linear | Named in marketing; the Smart Draft guide says not yet available as a source | No |
| Zapier | Growth | No |
| Intercom | Publishes updates into Intercom's help center | No; UserJot has its own inbox |
| API and webhooks | GraphQL API and webhooks, Growth | REST API on Starter and Professional |
| MCP server | Growth; generally available since September 2026 | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | Written notice 15 days before renewal; 30 days' notice after the first term; no refunds | Any time, from settings |
| Data after cancelling | Published pages return 404 once the account is suspended; deletion timetable not published | Board stays on Free with your data |
| Export | Feedback export on Growth; subscriber export on Premium; formats not published | Feedback requests as CSV on every plan; changelog through the API on paid plans |
LaunchNotes facts checked against its public site, help center, and terms on . Prices are the Growth plan on LaunchNotes' pricing page; Premium has no listed price. If something has changed, tell us and we will correct it.
Feedback comes out of LaunchNotes as an export and into UserJot through a CSV import with AI column mapping. Announcements come across through the API or the editor. Give notice before the renewal date.
If something doesn't come across, email support@userjot.com and we'll finish the migration with you.
$249 a month billed annually, which is $2,988 a year before tax, for the Growth plan: one page, two team users, one custom domain, and 5,000 emails a month. Premium is a custom annual quote. No monthly price is published. A $299 month-to-month option was on the pricing page through the first half of 2026 and is gone, and a $79 Starter plan was on the page by January 2025 and gone by July.
Give them one place to ask, and give your team and your agents one place to answer.