The Headway alternative with a board, a roadmap, and chat for the same $29.

UserJot is a Headway alternative with a changelog, public feedback board, roadmap, and live chat in one product. Flat pricing, unlimited users, free to start.

The UserJot inbox: a customer asks about a mobile app, and Juno answers and resolves it.

Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.

At a glance.

FeatureHeadwayUserJot
PriceFree; Pro $29 a monthFree, $29, or $59 a month, flat
Free planChangelog page and widget, custom categoriesChangelog, public feedback board, roadmap, and widget, unlimited users
What the $29 plan buysYour domain, no Headway branding, Slack and X, team roles, schedulingYour domain, guest posting, private boards, moderation, API and MCP, plus Free
Feedback board and roadmapNone documentedEvery plan, with votes and comments
Live chat with customersNone listedBuilt in, with a shared inbox and Juno, an AI operator
API for your tools and agentsA JavaScript API for the widget; no publishing API documentedREST API and MCP server from $29

Top Headway alternatives

Headway is a changelog and a widget, and Pro is $29 a month. If you want the announcement and the conversation around it for that price, these are the alternatives to Headway worth a look.

  1. Changelog, public feedback board, roadmap, and live chat in one product, on your own domain and inside your app, with Juno, an AI operator who drafts your changelog from the requests you shipped and answers customers. Flat pricing, unlimited users.

    Best for: SaaS teams that want the changelog and the feedback behind it in one tool, for the price of Headway Pro.

  2. In-app announcements with popups, banners, and segmentation, billed by monthly visitors. Feedback is a second product.

    Best for: Marketing teams that want to target announcements and are fine paying by traffic.

  3. Release notes and announcements built for product marketing teams.

    Best for: Product marketing teams that run releases as campaigns.

  4. Ideas, a roadmap, and announcements in one widget, with paid add-ons for the extras.

    Best for: Small teams that want ideas and announcements together and are fine with add-ons.

  5. A feedback board with a changelog, a roadmap, and a long integration list, priced by tracked users.

    Best for: Teams whose first need is the feedback board and who want Jira or Intercom on it.

  6. A feedback board, roadmap, changelog, and NPS surveys in one widget, metered on pageviews and email credits.

    Best for: Teams that want NPS in the same widget as the changelog.

Where Headway falls short.

Headway launched its changelog widget on Product Hunt in December 2015. It has a Markdown editor, a widget with an unread badge, custom categories, and a free plan with no card. It also has a changelog your customers can't answer, $29 a month for the changelog alone, a product changelog that last posted in 2023, and nothing for your tools or your agents.

The announcement goes one way

No feedback board, voting, or comments documented

Headway publishes your updates to a page and a widget, and that is where it ends. Its documentation describes no feedback board, no voting, no comments, and no roadmap. A 2017 release said a roadmap module was coming, and no later entry says it shipped; Headway's own roadmap at the time was a Trello board. Tyler King, on the Startup to Last podcast in August 2024, called Headway “a little too basic for what we need.”

What UserJot does instead.

UserJot keeps the changelog and the widget. It adds a public feedback board and roadmap on every plan, live chat and support email in one inbox, Juno, an AI operator who drafts your changelog and answers customers, and an API and MCP server for your own tools. The board, the widget, the dashboard, and the emails share one look, and dark mode follows the reader's system.

Every plan has unlimited users, including Free. The $29 plan puts the changelog on your own domain, like Headway Pro does, and adds guest posting, private boards, moderation, and the API and MCP server. There's a 14-day trial, and you're live in minutes.

  • Free

    Free, forever.

    $0/ month

    Get Free

    What's included

    • Unlimited posts
    • Unlimited users
    • 3 admin roles
    • 2 feedback boards
    • Public roadmap
    • Public changelog
  • Starter

    Staff pick. For small teams.

    $29/ month

    Get Starter

    Everything in Free, plus

    • Custom domain
    • Guest posting
    • Automatic login
    • 5 feedback boards
    • Private boards
    • One integration
  • Professional

    For growing teams.

    $59/ month

    Get Pro

    Everything in Starter, plus

    • Unlimited boards
    • Advanced search
    • Single sign-on
    • Unlimited integrations
    • Unlimited admin roles
    • Public identity masking

A changelog that comes with the rest of the product.

Publish as many posts as you want, to as many readers as you have, on every plan. The changelog has its own page at /updates on your board, with search. On Starter and up it sits on your own domain, like feedback.yourcompany.com. Posts take a cover image, inline images, YouTube embeds, headings, code blocks, authors, and tags, and you can schedule them.

In your app, the widget's launcher shows an unread count when a new post goes up. Per install, it can also expand to show the post's title or open the post itself.

UserJot public roadmap with vote counts on each request.

Planned

12

Committed and queued

  1. Features

    Mobile app

    The whole web app on iPhone and Android, with push notifications when something needs you.

    Alex Martin
  2. Features

    Export reports to CSV

    Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.

    SRSofia Reyes
  3. Integrations

    Zapier integration

    We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.

    TBTom Becker
  4. Features

    Custom fields on tasks

    We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.

    MLMia Laurent
  5. Features

    Two-factor sign-in

    Our security review asks for it every year. An authenticator app option would be enough for us.

    OHOmar Haddad

In Progress

4

Actively being built

  1. Features

    Dark mode

    Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.

    Marcus Chen
  2. Features

    Bulk edit tasks

    Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.

    HSHana Sato
  3. Features

    Task templates

    We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.

    NPNina Petrova
  4. Features

    Timeline view

    Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.

    LPLeo Park

Done

9

Recently shipped

  1. Integrations

    Google Calendar sync

    Due dates should show up on my calendar without copying them over one by one.

    PNPriya Nair
  2. Integrations

    Slack alerts for due tasks

    A message in our team channel the morning a task is due would stop things from slipping.

    CDChloe Dubois
  3. Bugs

    Search freezes in big workspaces

    With a few thousand tasks, typing in search locks the page for a second or two.

    BABen Adler
  4. Features

    Keyboard shortcuts

    Creating and moving tasks without the mouse would make Acme so much faster to use all day.

    RMRavi Menon

The request, the roadmap, and the post.

Anyone can post a request and vote on the board. When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented, on every plan. When you mark one Completed, the changelog post links back to it, so the people who asked can see it shipped.

On Starter and up, people can post and vote without creating an account, and moderation holds new posts for your approval before they go public.

The UserJot inbox: a customer asks about a mobile app, and Juno finds the request on the board, adds the customer's vote, and resolves the conversation.

Juno writes the post from what you shipped.

In the changelog editor, Juno reads the requests you completed since the last post, along with their comments, and writes the draft, with the title, tags, and linked requests filled in. Ask her to rewrite it and she does it in place. This works on every plan, including Free.

In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed.

The UserJot widget open on the right side of a customer's web app.
Demo of the UserJot widget Messages page: Juno hands a billing question to a human teammate, who resolves it in the same conversation.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM

Chat, email, and feedback in one inbox.

Turn on Conversations and the widget that shows your changelog gets a Messages page. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes.

When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is. Your own agents get an MCP server with the API on Starter and Professional, and the API publishes, schedules, and links changelog posts from markdown.

Claude Code connected to UserJot: Close out the mobile app

Claude Code · connected to userjot

The price is the plan.

$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, including Free. Pay monthly or yearly, cancel from your settings, and export your feedback requests as CSV any time.

Headway vs UserJot, side by side.

FeatureHeadwayUserJot
Pricing
Pricing modelFree, or Pro at $29 a month; no annual price listedFlat, by feature set
Free planChangelog page and widget, custom categories, Headway brandingChangelog, board, roadmap, widget; 2 boards, 3 admins
$29 a monthPro: whitelabel, custom domain, Slack and X, team roles, schedulingStarter: custom domain, guest posting, private boards, moderation, API and MCP
TrialNot listed; Free needs no card14 days of Starter or Professional, from the dashboard
Changelog
Posts“Unlimited changelogs” on Free; post cap not publishedUnlimited, every plan
EditorMarkdown, images, Loom, YouTube, Vimeo, and Wistia embedsRich text, cover image, inline images, YouTube embeds, code blocks
Scheduled postsProEvery plan
Changelog on your domainProFrom $29
Categories and tagsCustom categories, several per postTags: 5 on Free, 10 on Starter, 50 on Professional
Email when a post goes upNot documentedNo; the email goes out when a request is marked Completed
In-app announcementBadge and popover with an unread countUnread count on the launcher; it can show the post title or open the post
RSSYesNo
Private changelogPro; widget links with a token that expires after a dayNo; private feedback boards from $29, by login
AI writingNone documentedJuno, from the requests you completed, every plan
Feedback and roadmap
Public board and roadmapNone documentedEvery plan
Voting and commentsNone documentedEvery plan
Status-change emails to votersNot applicableEvery plan
Post without an accountNot applicableFrom $29
DuplicatesNot applicableDetected as people type, on the board and in the widget
Widget, AI, and support
In-app widgetChangelog feed with a badge; labels you can replaceChangelog, board, roadmap, notifications, and chat in one widget
Live chat and support inboxNone listed; support is by emailBuilt in; chat and forwarded email in one inbox, free during beta
AI that answers customersNone documentedJuno, in chat and email, on every plan during beta
LanguagesWidget strings replaceable by the developerBoard in 12 languages
Branding and access
Remove vendor brandingPro, $29$59
Team seatsTeam roles on Pro; seat cap not published3 on Free; no seat charge on paid plans
Team loginGoogle or email and passwordGoogle or email and password
Customer identityNot documented; the widget has no user parametersIdentify on every plan; automatic login from $29; board SSO (JWT) at $59
Integrations and API
Slack, DiscordSlack on Pro; Discord not listedBoth; one integration on Starter, all on Professional
XProNo
Zapier, Jira, LinearNot listedNo
APIJavaScript API for the widgetREST API on Starter and Professional, including changelog publishing
WebhooksNot documentedNo
MCP serverNone documentedStarter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients
Leaving
CancellationUpgrades, under website settings, before the period endsAny time, from settings
RefundsTerms say Headway isn't obliged to refund prior paymentsCancel any time; the plan runs to the end of the period
ExportRSS feed with titles, dates, and HTML bodies; no admin export documentedFeedback requests as CSV on every plan; changelog through the API on paid plans

Headway facts checked against headwayapp.co, its documentation, and its own changelog on . Headway's pricing is a section of its homepage; there is no separate pricing page. If something has changed, tell us and we will correct it.

Switching from Headway to UserJot.

Headway documents no export, so the posts come out of its RSS feed. Recreating them is the whole migration; there is no board or voter data to move.

If something doesn't come across, email support@userjot.com and we'll finish the migration with you.

  1. Pull your posts from the feed.

    Your Headway page serves /rss, with each post's title, date, and HTML body. Images are referenced by URL, so download the ones you want to keep.
  2. Recreate them in UserJot.

    Paste each post into the editor and set its original date, or on Starter and up, send markdown to the changelog API with the original date.

    API and MCP →

  3. Swap the script tag.

    Replace Headway's embed with the UserJot widget, and on Starter or above, put the changelog on your own domain.

    Custom domain →

  4. Then cancel Headway.

    Pro is cancelled in Upgrades under website settings, before the current period ends. Move your domain first; whether a Pro changelog stays up after a downgrade isn't published.

Headway alternative FAQ

$0 or $29 a month. Free covers the changelog page, the widget, and custom categories. Pro is $29 a month and adds whitelabel, a custom domain, the Slack and X integrations, team roles, search-engine privacy, a private changelog, and scheduled publishing. No annual price is listed, and archived copies of the pricing section from January 2024 on show the same price.


Your customers are already talking.

Give them one place to ask, and give your team and your agents one place to answer.

Get started free
  • Free forever plan
  • No credit card
  • Set up in 30 seconds