Deep link to feedback

Deep linking lets you send users straight to the public feedback form instead of making them land on the board first and click a button themselves.

This is useful when you are sending people to UserJot from:

  • onboarding and lifecycle emails
  • support replies
  • help center pages
  • in-app buttons or menus

Basic URL pattern

Add ?openFeedback to your public feedback URL:

https://yourproject.userjot.com/?openFeedback

If you use a custom domain:

https://feedback.yourcompany.com/?openFeedback

When the page loads, UserJot opens the feedback submission modal and then removes the query parameter from the URL so it does not reopen on later navigation.

Accepted values

The current parser treats these forms as enabled:

  • ?openFeedback
  • ?openFeedback=true
  • ?openFeedback=1
  • ?openFeedback=yes
  • ?openFeedback=on

Other values are ignored.

Common examples

Email CTA

<a href="https://feedback.yourcompany.com/?openFeedback">
  Share feedback
</a>

Support reply

Thanks for the suggestion. Please send it here so we can track it properly:
https://feedback.yourcompany.com/?openFeedback

Track campaign source

https://feedback.yourcompany.com/?openFeedback&utm_source=email&utm_campaign=q2-launch

Programmatic redirects from your app

If your app already loads the widget SDK, use redirect(...) instead of building the URL by hand:

window.uj.redirect();
window.uj.redirect({ openFeedback: true });
window.uj.redirect({ openFeedback: true, newTab: true });
window.uj.redirect({ to: 'updates' });

This is the better fit when you want UserJot to resolve the canonical public domain automatically and attach automatic-login state when available.

Use it with automatic login

Deep links work especially well with automatic login:

  1. Identify the signed-in user in your product.
  2. Send them to a UserJot link with openFeedback.
  3. Let UserJot carry the session through automatically.

Use the implementation guide at /docs/automatic-login if you want that smoother cross-surface flow.

Practical notes

  • If guest feedback is disabled, the user may need to sign in before they can submit.
  • The modal still respects your normal board settings and form restrictions.
  • For general link placement and examples for board, roadmap, and updates links, use /support/share-your-board.