# UserJot

> UserJot is customer feedback, public roadmap, and changelog software for SaaS teams, with live chat and a shared support inbox (Conversations) in beta. Users submit and vote on feedback, the roadmap updates itself from request status, and shipped work is announced through an AI-assisted changelog that notifies the people who asked for it.

UserJot is built and run by a solo founder and launched in early 2025. It is deliberately narrow: feedback boards, roadmap, and changelog designed as one loop rather than a bundle of loosely connected modules. It is a common alternative to Canny, UserVoice, Productboard, Nolt, Sleekplan, Upvoty, and Frill.

Pricing is flat with unlimited users and unlimited posts on every plan. Free: $0, 2 boards, public roadmap and changelog. Starter: $29/month or $24/month billed yearly, 5 boards, custom domain and branding, guest posting, private boards, one integration. Professional: $59/month or $49/month billed yearly, unlimited boards, unlimited admins, all integrations, advanced search, SSO.

Facts that come up often:

- Public boards live at yourcompany.userjot.com or on a custom domain. A one-line JavaScript widget embeds feedback, roadmap, and changelog inside any web app, and a Swift SDK covers iOS.
- Request statuses are Pending, Reviewing, Planned, In Progress, Completed, and Closed. Planned and In Progress requests appear on the public roadmap automatically; Completed requests move to the Done column.
- Identity options: email and password, guest posting, automatic login from your product (identify the user, optionally with an HMAC signature), and JWT single sign-on.
- Integrations: Slack, Discord, Linear, webhooks, a REST API with an OpenAPI spec, and a remote MCP server at https://api.userjot.com/v1/mcp for AI agents.
- Import from Canny, Nolt, ProductRoad, or CSV. Export all data at any time.
- Conversations is live chat and a shared support inbox built into the same widget and dashboard. It adds a Messages page to the widget, a Conversations section to the dashboard sidebar (Queue, Open, and All views), Juno, an AI operator that answers from the knowledge you give it and hands off to your team when needed, and email forwarding so a support address lands in the same inbox. Juno can file, vote on, or follow feedback requests for the customer after they confirm. Conversations is in beta, free while in beta, requires widget v3, and has no per-seat pricing. Owners and admins work the inbox.
- The full documentation is available as a single markdown file at https://userjot.com/llms-full.txt. Any docs or help center page is also available as markdown by appending .md to its URL, for example https://userjot.com/docs/widget-v3-overview.md.

## Product

- [UserJot](https://userjot.com/): Homepage. Overview of live chat with Juno, the AI support agent, feedback boards, the public roadmap, the changelog, the in-app widget, and the MCP server for AI agents.
- [Pricing](https://userjot.com/pricing): Free, Starter, and Professional plans, all with unlimited users and posts. Plan comparison table, 14-day free trial on paid plans, and pricing questions.
- [Feedback boards and feature requests](https://userjot.com/feature-request-software): Feedback boards where customers post feature requests, discuss them, and vote. Similar requests appear while people type, duplicates merge with their votes, requests also arrive from live chat, Slack, email, and the in-app widget, and every voter is emailed when a request ships. Private boards, moderation, guest posting, and automatic tagging.
- [Product roadmap](https://userjot.com/product-roadmap): Public product roadmap built from each request’s status: requests marked Planned, In Progress, or Completed appear in those columns with their votes. Status changes by dragging cards on a dashboard board or through the API and MCP. The widget has its own Roadmap page where signed-in customers vote and shipped requests they voted for are marked “for you”. When a request moves, its author, voters, commenters, and subscribers get an email, and Slack or Discord can be notified. Custom domain on Starter and up.
- [Product changelog](https://userjot.com/product-changelog): Changelog for product updates. Juno drafts posts from completed requests; posts can be scheduled, carry tags, authors, images, GIFs, and YouTube video, and link the requests they answer. Each post appears on a public updates page with its own URL and inside your app through the widget, which shows the new post on its launcher.
- [In-app feedback widget](https://userjot.com/in-app-feedback-widget): JavaScript widget that puts feedback, voting, the roadmap, and product updates inside your product with one snippet, plus a Messages page for live chat with Juno when Conversations is on. AI titles and files each post and suggests matching requests as customers type. The launcher shows replies and new product updates, and a green dot when the team is online. Works in any framework, including React and Next.js; identify users with traits, companies, or signed tokens, and open any page from your own buttons.
- [Conversations (live chat)](https://userjot.com/live-chat-software): UserJot Conversations: live chat in your product and a shared inbox for chat and forwarded support email. Juno, the AI agent, answers from the websites you crawl and the files you upload, replies in the customer’s language, and hands off to your team with a private note. Feature requests asked in chat become votes on your feedback board once the customer confirms. Operator schedules, presence, reply-time expectations, live translation, and MCP access for your own agents. Free while in beta, with no per-seat pricing.
- [MCP server for AI agents](https://userjot.com/mcp): Remote Model Context Protocol server at https://api.userjot.com/v1/mcp. Lets Claude, ChatGPT, Cursor, Codex, and other MCP clients triage feedback, update the roadmap, and publish changelogs with bearer-token auth.
- [Headless support and feedback](https://userjot.com/headless): Run UserJot from scheduled agents: Claude Code routines, Codex automations, Grok Bot, and cron jobs work the inbox, feedback board, roadmap, and changelog through the REST API and the MCP server. Includes six routine prompts, polling with updated_since and inbox_state, Idempotency-Key on REST replies, notes, requests, and changelog posts, and changelog drafts.
- [Slack integration](https://userjot.com/slack): Turn Slack messages into UserJot requests, route them to boards with AI, and follow status updates in threads.
- [Documentation](https://userjot.com/docs): Developer documentation: widget SDK, automatic login, single sign-on, Swift SDK, MCP setup guides, and API reference.
- [REST API reference](https://userjot.com/docs/api): Endpoints, authentication, request bodies, and response schemas for the UserJot REST API.
- [OpenAPI specification](https://userjot.com/docs/api/openapi.json): Machine-readable OpenAPI document for the UserJot REST API; the same spec the MCP server is generated from.
- [Help center](https://userjot.com/support): Step-by-step guides for setting up boards, branding, custom domains, imports, notifications, team roles, billing, Conversations (live chat, shared inbox, email forwarding), and Juno, the AI operator.
- [Compare UserJot](https://userjot.com/compare): Side-by-side comparisons of UserJot with other feedback, roadmap, and changelog tools.
- [Privacy policy](https://userjot.com/privacy): How UserJot collects, stores, and processes data.
- [Terms of service](https://userjot.com/terms): Terms governing use of UserJot.

## Documentation

- [Widget / Getting Started: Overview](https://userjot.com/docs/widget-overview): Learn the role of the widget and when to use it.
- [Widget / Getting Started: Installation](https://userjot.com/docs/widget-installation): Install the widget and confirm the launcher works end to end.
- [Widget / Integration: Identify users](https://userjot.com/docs/identify-users): Identify signed-in users so UserJot can personalize the experience.
- [Widget / Integration: Deep link to feedback](https://userjot.com/docs/deep-link-feedback): Use the openFeedback query parameter or SDK redirect helper to open the feedback form directly.
- [Widget / Integration: Iframe embed](https://userjot.com/docs/iframe-embed): Use the SDK embed API to render the full public board in an iframe with URL syncing and identification support.
- [Widget / Reference: Widget SDK reference](https://userjot.com/docs/widget-sdk-reference): Use this page as the canonical reference for the UserJot browser SDK.
- [Widget: Configuration](https://userjot.com/docs/widget-configuration): Configure the widget for your product environment and workflow.
- [Widget v3 / Getting Started: Overview](https://userjot.com/docs/widget-v3-overview): What the new widget is, what it includes, and where to start.
- [Widget v3 / Getting Started: Installation](https://userjot.com/docs/widget-v3-installation): Install the new widget and confirm the launcher works.
- [Widget v3 / Identity: Identify users](https://userjot.com/docs/widget-v3-identify): Identify signed-in users so their activity is tied to real accounts.
- [Widget v3 / Identity: Signed identity](https://userjot.com/docs/widget-v3-signed-identity): Sign identity tokens on your server so UserJot can trust who the user is.
- [Widget v3 / Guides: Controlling the widget](https://userjot.com/docs/widget-v3-control): Drive the widget from your own UI with open, events, and state.
- [Widget v3 / Guides: Embedding pages inline](https://userjot.com/docs/widget-v3-embed): Use createEmbed to render UserJot pages inside your own layout.
- [Widget v3 / Reference: SDK reference](https://userjot.com/docs/widget-v3-reference): Complete reference for the window.uj API.
- [Authentication: Automatic login](https://userjot.com/docs/automatic-login): Implement automatic login so public UserJot pages recognize your users.
- [Authentication: Single sign-on](https://userjot.com/docs/single-sign-on): Implement SSO for your public feedback board with a signed JWT.
- [Integrations / Swift: Overview](https://userjot.com/docs/sdk-swift-overview): Start here to understand the Swift SDK surface area.
- [Integrations / Swift: Installation](https://userjot.com/docs/sdk-swift-installation): Install and initialize the Swift SDK in an iOS app.
- [Integrations / Swift: Authentication](https://userjot.com/docs/sdk-swift-authentication): Configure authentication and identity flows in the Swift SDK.
- [Integrations / Swift: Common flows](https://userjot.com/docs/sdk-swift-common-flows): Build the most common native workflows with the Swift SDK.
- [Integrations / MCP: Overview](https://userjot.com/docs/mcp-overview): Start here to understand the UserJot MCP endpoint and when to use it.
- [Integrations / MCP: Common setup](https://userjot.com/docs/mcp-common-setup): Start with the shared endpoint, auth header, and verification steps.
- [Integrations / MCP: Claude Code](https://userjot.com/docs/mcp-claude-code): Add UserJot as a remote HTTP MCP server in Claude Code.
- [Integrations / MCP: Cursor](https://userjot.com/docs/mcp-cursor): Configure UserJot as a remote MCP server in Cursor.
- [Integrations / MCP: Codex](https://userjot.com/docs/mcp-codex): Use the UserJot MCP endpoint in Codex's current MCP setup flow.
- [Integrations / MCP: ChatGPT](https://userjot.com/docs/mcp-chatgpt): Add UserJot as a custom remote MCP app in ChatGPT.
- [Integrations / MCP: Windsurf](https://userjot.com/docs/mcp-windsurf): Configure UserJot as a remote MCP server in Windsurf.

## Help center

- [Workspace Setup: Invite your team](https://userjot.com/support/invite-your-team): Invite teammates so they can review, prioritize, and respond to feedback together.
- [Workspace Setup: Share your board](https://userjot.com/support/share-your-board): Learn how to share a public board and start collecting requests.
- [Workspace Setup: Custom Domain](https://userjot.com/support/custom-domain): Point a branded domain at UserJot and verify that public pages resolve correctly.
- [Workspace Setup: Customize branding](https://userjot.com/support/customize-branding): Match your feedback portal to the rest of your product branding.
- [Workspace Setup: Localization](https://userjot.com/support/fixed-language): Let UserJot auto-detect language or lock public pages to one locale.
- [Workspace Setup: Mask public identities](https://userjot.com/support/mask-public-identities): Keep internal identities private while still collecting public feedback.
- [Workspace Setup: Automatic login](https://userjot.com/support/automatic-login): Set up automatic login so users arrive already identified on public pages.
- [Workspace Setup: Single sign-on](https://userjot.com/support/single-sign-on): Enable SSO for your workspace and verify the login flow works end to end.
- [Import Data: Overview](https://userjot.com/support/import-data): Start here if you are moving feedback from another tool into UserJot.
- [Import Data: Import from Canny](https://userjot.com/support/import-from-canny): Import your existing Canny feedback into UserJot.
- [Import Data: Import from ProductRoad](https://userjot.com/support/import-from-productroad): Import ProductRoad data into UserJot.
- [Import Data: Import from Nolt](https://userjot.com/support/import-from-nolt): Import Nolt feedback into UserJot.
- [Import Data: Import from CSV](https://userjot.com/support/import-from-csv): Bring structured feedback into UserJot from a CSV export.
- [Boards & Feedback: Create a board](https://userjot.com/support/create-a-board): Create a board and organize incoming requests around a clear surface.
- [Boards & Feedback: Triage requests](https://userjot.com/support/manage-requests): Learn the core workflow for reviewing and organizing feedback.
- [Boards & Feedback: Auto-tag feedback](https://userjot.com/support/auto-tag-feedback): Use auto-tagging to keep incoming feedback grouped and searchable.
- [Boards & Feedback: Merge duplicates](https://userjot.com/support/merge-duplicates): Merge duplicate posts so your board stays clean and readable.
- [Boards & Feedback: Guest feedback](https://userjot.com/support/guest-feedback): Reduce friction by allowing public or anonymous submissions.
- [Boards & Feedback: Private boards](https://userjot.com/support/private-boards): Use private boards when each post should stay visible only to its author and your team.
- [Boards & Feedback: Moderate content](https://userjot.com/support/moderate-content): Set up moderation and review requests and comments where they appear.
- [Boards & Feedback: Hide a request from the board](https://userjot.com/support/make-a-request-private): Keep one request on a public board visible only to its author and your team.
- [Boards & Feedback: How Trending works](https://userjot.com/support/how-trending-works): Choose how to browse feedback and understand why request order can change.
- [Roadmap & Changelog: Plan work](https://userjot.com/support/plan-work): Keep your roadmap current by moving requests through the workflow.
- [Roadmap & Changelog: Publish updates](https://userjot.com/support/publish-updates): Publish changelog posts when work is shipped.
- [Roadmap & Changelog: Notify subscribers](https://userjot.com/support/notify-subscribers): Learn how followers stay informed about feedback activity.
- [Conversations: Overview](https://userjot.com/support/conversations-overview): Start here to understand UserJot Conversations, the live chat and shared inbox built into the widget, before turning it on.
- [Conversations: Turn on Conversations](https://userjot.com/support/turn-on-conversations): Enable the Conversations beta and understand what changes for your users.
- [Conversations: The conversations inbox](https://userjot.com/support/conversations-inbox): Understand what lands in each inbox view and how to find any conversation.
- [Conversations: Reply to conversations](https://userjot.com/support/reply-to-conversations): Replies, internal notes, slash commands, snooze, and reminders.
- [Conversations: Email forwarding](https://userjot.com/support/conversations-email-forwarding): Answer support email alongside chat, without changing your DNS.
- [Conversations: Operators and availability](https://userjot.com/support/operators-and-availability): Operator profiles, working hours, and what customers see of your team.
- [Conversations: Away replies](https://userjot.com/support/away-replies): Automatic acknowledgments when the whole team is away.
- [Conversations: Customize chat in the widget](https://userjot.com/support/customize-chat-in-the-widget): Shape what customers see when they start a conversation in the widget.
- [Conversations: Conversation notifications](https://userjot.com/support/conversation-notifications): Set up push and email alerts for new conversations and customer replies.
- [Conversations: Block senders](https://userjot.com/support/block-senders): Block conversation senders and manage the block list.
- [Juno: Meet Juno](https://userjot.com/support/meet-juno): How Juno handles conversations, when it stays quiet, and how handoff works.
- [Juno: Teach Juno your product](https://userjot.com/support/teach-juno): Upload files or crawl your docs so Juno can answer real questions.
- [Juno: Juno and feedback requests](https://userjot.com/support/juno-feedback-requests): How chat conversations feed your feedback boards through Juno.
- [Billing & Account: Manage your plan](https://userjot.com/support/manage-plan): Review your plan, billing details, and current workspace limits.
- [Billing & Account: Member roles](https://userjot.com/support/member-roles): Learn how access and permissions work across the team.
- [Billing & Account: Notification preferences](https://userjot.com/support/notification-preferences): Control in-app, push, and email notifications for your own account.

## Comparisons

- [UserJot vs Canny](https://userjot.com/compare/canny-alternative): Canny bills by tracked user, from $79 to $1,079 a month billed yearly. UserJot is $0, $29, or $59 flat, with unlimited users, live chat, and an AI agent.
- [UserJot vs UserVoice](https://userjot.com/compare/uservoice-alternative): UserVoice sells by quote and has no free plan. UserJot adds live chat and an AI operator to the feedback board, roadmap, and changelog. Free to start.
- [UserJot vs Nolt](https://userjot.com/compare/nolt-alternative): Nolt starts at $29 a month for one board and lists no free plan. UserJot is free with two boards, $29 with five, and adds live chat and Juno, an AI agent.
- [UserJot vs Aha! Ideas](https://userjot.com/compare/aha-ideas-alternative): Aha! Ideas is $39 a seat, three seats minimum, $1,404 a year to start. UserJot is $0, $29, or $59 flat, with unlimited users, live chat, and an AI agent.
- [UserJot vs airfocus](https://userjot.com/compare/airfocus-alternative): airfocus sells by quote, per editor, with no free plan or trial. UserJot is $0, $29, or $59 flat, with unlimited users, live chat, and an AI operator.
- [UserJot vs Beamer](https://userjot.com/compare/beamer-alternative): Beamer bills by monthly visitors, from $49 billed yearly, and sells feedback separately. UserJot is $0, $29, or $59 flat, with changelog, board, and chat.
- [UserJot vs BugHerd](https://userjot.com/compare/bugherd-alternative): BugHerd starts at $50 a month and files feedback into a task board. UserJot is $0, $29, or $59 flat, with a public board, votes, a roadmap, and live chat.
- [UserJot vs Productboard](https://userjot.com/compare/productboard-alternative): Productboard is $19 to $75 a maker a month, plus AI credits that expire. UserJot is $0, $29, or $59 flat, with unlimited users, a public board, and chat.
- [UserJot vs ProductPlan](https://userjot.com/compare/productplan-alternative): ProductPlan sells one plan by annual quote, no free plan, and a view-only public roadmap. UserJot is $0, $29, or $59 flat, with a roadmap users vote on.
- [UserJot vs Pendo](https://userjot.com/compare/pendo-alternative): Pendo sells feedback as one module of a quoted analytics platform. UserJot is a public board, roadmap, changelog, and live chat for $0, $29, or $59 flat.
- [UserJot vs Olvy](https://userjot.com/compare/olvy-alternative): Olvy is a changelog and feedback-analysis tool priced per workspace and builder. UserJot adds a public board with votes, live chat, and an AI agent, flat.
- [UserJot vs ProdPad](https://userjot.com/compare/prodpad-alternative): ProdPad is from $45 an editor a month per module, with no free plan and private votes. UserJot is $0, $29, or $59 flat, with unlimited users and live chat.
- [UserJot vs Feature Upvote](https://userjot.com/compare/feature-upvote-alternative): Feature Upvote is $59 a month per board, with no free plan, roadmap, or changelog. UserJot is $0, $29, or $59 flat and includes a roadmap and changelog.
- [UserJot vs Headway](https://userjot.com/compare/headway-alternative): Headway Pro is $29 a month for a changelog and widget. UserJot's $29 plan adds a public feedback board, roadmap, live chat, and an AI agent. Free to start.
- [UserJot vs Frill](https://userjot.com/compare/frill-alternative): Frill starts at $25 a month, caps ideas at 50, and sells branding removal for $100 more. UserJot is $0, $29, or $59 flat, no add-ons, with live chat.
- [UserJot vs FeatureOS](https://userjot.com/compare/featureos-alternative): FeatureOS starts at $60 a month with five seats, $15 for each one after. UserJot is $0, $29, or $59 flat, with unlimited users, live chat, and an AI agent.
- [UserJot vs FeedBear](https://userjot.com/compare/feedbear-alternative): FeedBear starts at $19 a month for one team member and one board, with no free plan. UserJot is free for unlimited users, with live chat and an AI agent.
- [UserJot vs Fider](https://userjot.com/compare/fider-alternative): Fider is an open-source voting board with no changelog or widget, and its roadmap is on the $25 Pro plan. UserJot is hosted, free to start, with all three.
- [UserJot vs Jira Product Discovery](https://userjot.com/compare/jira-product-discovery-alternative): Jira Product Discovery is $10 to $25 a creator, with a read-only public roadmap. UserJot is $0, $29, or $59 flat, with voting, a changelog, and live chat.
- [UserJot vs LaunchNotes](https://userjot.com/compare/launchnotes-alternative): LaunchNotes starts at $249 a month billed annually, with no free plan. UserJot is $0, $29, or $59, monthly or yearly, with changelog, board, and chat.
- [UserJot vs Marker.io](https://userjot.com/compare/marker-io-alternative): Marker.io starts at $59 a month, has no free plan, and meters pageviews. UserJot is $0, $29, or $59 flat, with a public board, votes, roadmap, and chat.
- [UserJot vs Pastel](https://userjot.com/compare/pastel-alternative): Pastel is website review for agencies, $35 for two seats and three canvases. UserJot is $0, $29, or $59 flat, with a public board, roadmap, and live chat.
- [UserJot vs ProductLift](https://userjot.com/compare/productlift-alternative): ProductLift has no free plan, charges $15 a month per extra admin, and meters its AI by credit. UserJot is free to start, $29 or $59 flat, Juno included.
- [UserJot vs Rapidr](https://userjot.com/compare/rapidr-alternative): Rapidr is $49 a month for five teammates and $199 for fifty, with no free plan. UserJot is $0, $29, or $59 flat for the whole team, with chat and Juno.
- [UserJot vs Roadmunk](https://userjot.com/compare/roadmunk-alternative): Roadmunk is $19 to $99 per editor a month, billed annually, with no free plan. UserJot is $0, $29, or $59 flat, with a public roadmap customers vote on.
- [UserJot vs Savio](https://userjot.com/compare/savio-alternative): Savio charges $49 a month for one seat and $29 for each extra, with no free plan. UserJot is $0, $29, or $59 flat for the whole team, with chat and Juno.
- [UserJot vs Sleekplan](https://userjot.com/compare/sleekplan-alternative): Sleekplan meters announcement views, emails, and AI credits; its free plan has no roadmap. UserJot is $0, $29, or $59 flat, nothing metered, with chat.
- [UserJot vs Upvoty](https://userjot.com/compare/upvoty-alternative): Upvoty has no free plan, and its changelog starts at $25 and its API at $49. UserJot is free to start, with live chat and an AI agent alongside the board.
- [UserJot vs Userback](https://userjot.com/compare/userback-alternative): Userback's feedback portal is a $39 add-on, and Free locks feedback after 7 days. UserJot's board, roadmap, and changelog are free, with unlimited users.
- [UserJot vs Usersnap](https://userjot.com/compare/usersnap-alternative): Usersnap starts at $59 a month and puts the public board on its $259 plan. UserJot is $0, $29, or $59 flat, with a public board, roadmap, changelog, chat.
- [UserJot vs zipBoard](https://userjot.com/compare/zipboard-alternative): zipBoard starts at $99 a month, billed by content assets, no free plan. UserJot is $0, $29, or $59 flat, with a public board, votes, roadmap, and chat.
- [UserJot vs Hotjar](https://userjot.com/compare/hotjar-alternative): Hotjar is now Contentsquare, closed to new signups and metered by responses. UserJot is a Hotjar alternative with a public board, chat, and a flat price.
- [UserJot vs monday.com](https://userjot.com/compare/monday-com-alternative): monday.com is per-seat work management, from $27 a month for three seats. UserJot is a public feedback board, roadmap, changelog, and live chat from $0.

## Use cases

- [Adding User Feedback, Roadmap & Changelog to Your Adalo App with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-adalo): In Adalo, add a Link action to a button or menu item to open your UserJot feedback board, public roadmap, and changelog from the app. No code, free plan.
- [How to Add User Feedback, Roadmap & Changelog to Your Bildr Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-bildr): In Bildr, drop Link elements into your header or footer to connect a feedback board, public roadmap, and changelog. No code, free plan, about ten minutes.
- [How to Add User Feedback, Roadmap & Changelog to Your Bubble.io Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-bubble.io): In Bubble.io, add Link elements to a reusable header or footer to connect a feedback board, public roadmap, and changelog. No plugin, free plan.
- [How to Add User Feedback, Roadmap, and Changelog to Your Carrd Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-carrd): On Carrd, one Links element in the footer connects a feedback board, public roadmap, and changelog: three labels, three URLs. No code, free plan.
- [Add User Feedback, Roadmap, and Changelog to Your Duda Website with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-duda): In Duda, use Edit Navigation or a footer Text widget to link a feedback board, public roadmap, and changelog. No code, free plan, about ten minutes.
- [Add User Feedback, Roadmap & Changelog to Your Framer Website](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-framer): In Framer, link text layers in your nav or footer component to a feedback board, public roadmap, and changelog. No code, free plan, about ten minutes.
- [How to Add User Feedback, Roadmap & Changelog to Your Ghost Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-ghost): On Ghost, three links in Settings → Code Injection or the navigation add a feedback board, public roadmap, and changelog to your publication. Free plan.
- [How to Add User Feedback, Roadmap & Changelog to Your Glide App with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-glide): In Glide, an Open Link action on a tab, button, or text component opens your feedback board, public roadmap, and changelog in the app. No code, free plan.
- [How to Add User Feedback, Roadmaps & Changelogs to Your GoDaddy Website Builder Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-godaddy): In GoDaddy Website Builder, link footer or header text to a feedback board, public roadmap, and changelog. No code, free plan, about ten minutes.
- [How to Add User Feedback, Roadmap & Changelog to Your Google Sites](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-google-sites): On Google Sites, linked text in the footer or navigation connects a feedback board, public roadmap, and changelog. No code, free plan, about ten minutes.
- [How to Add User Feedback, Roadmap & Changelog to Your SITE123 Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-site123): On SITE123, External Link pages in the header or footer links connect a feedback board, public roadmap, and changelog. No code, free plan, ten minutes.
- [How to Add User Feedback, Roadmap & Changelog Features to Your Softr Site](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-softr): In Softr, menu items in the Header block or links in the Footer block connect a feedback board, public roadmap, and changelog. No code, free plan.
- [How to Add User Feedback, Roadmap & Changelog to Your Squarespace Site](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-squarespace): On Squarespace, Link items in Main or Footer Navigation under Pages connect a feedback board, public roadmap, and changelog. No code, free plan.
- [How to Add UserJot Feedback and Roadmap Links to Your Strikingly Site](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-strikingly): On Strikingly, Settings → Navigation → Add New Link, or linked footer text, connects a feedback board, public roadmap, and changelog. No code, free plan.
- [How to Add User Feedback, Roadmap & Changelog to Your Webflow Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-webflow): In Webflow, Text Link elements in the Designer navbar or footer connect a feedback board, public roadmap, and changelog. No code, free plan, ten minutes.
- [How to Add User Feedback and a Product Roadmap to Your Weebly Site](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-weebly): On Weebly, drop a Text element in the footer and link three words to a feedback board, public roadmap, and changelog. No code, free plan, ten minutes.
- [How to Add User Feedback, Roadmap & Changelog to Your Wix Site](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-wix): In Wix, Manage Menu → Add Menu Item → Link, or linked footer text, connects a feedback board, public roadmap, and changelog. No code, free plan.
- [How to Add User Feedback, Roadmap & Changelog to Your WordPress Site with UserJot](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-wordpress): In WordPress, Custom Links under Appearance → Menus or a footer widget connect a feedback board, public roadmap, and changelog. No plugin, free plan.
- [How to Add User Feedback, Roadmap & Changelog Features to Your Zyro Website](https://userjot.com/use-cases/add-user-feedback-roadmap-changelog-to-zyro): In Zyro, linked footer text or a navigation item set to a web address connects a feedback board, public roadmap, and changelog. No code, free plan.

## Optional

- [Glossary: A/B Testing](https://userjot.com/definitions/a-b-testing): A/B Testing is a method used to compare two versions of a product or feature to determine which one performs better. It helps businesses make data-driven decisions by testing different variations with real users.
- [Glossary: AARRR Framework](https://userjot.com/definitions/aarrr-framework): The AARRR Framework, also known as the Pirate Metrics, is a model used by startups and businesses to optimize their growth strategies. It focuses on five key stages: Acquisition, Activation, Retention, Referral, and Revenue.
- [Glossary: Agile Methodology](https://userjot.com/definitions/agile-methodology): Agile methodology is an approach to project management that focuses on iterative development and flexibility. It emphasizes collaboration, customer feedback, and the ability to adapt to changes throughout the project lifecycle. Unlike traditional waterfall methods, agile promotes a more fluid and responsive approach to software development.
- [Glossary: Annual Recurring Revenue (ARR)](https://userjot.com/definitions/annual-recurring-revenue-arr): Annual Recurring Revenue (ARR) is a metric that measures the predictable revenue a business expects to receive from its subscriptions or contracts over a year. It provides a clear view of a company's financial health and growth trajectory. ARR is especially relevant for businesses that operate on a subscription-based model, such as software-as-a-service (SaaS) companies.
- [Glossary: Backlog](https://userjot.com/definitions/backlog): A backlog is a prioritized list of tasks or features that need to be addressed in a project. It serves as a central repository for all the work that a team plans to undertake, helping to ensure that nothing is overlooked and that priorities are clear.
- [Glossary: Backlog Grooming](https://userjot.com/definitions/backlog-grooming): Backlog Grooming is the process of reviewing and refining the product backlog to ensure it remains relevant and prioritized. It helps teams to focus on the most important tasks and improve the efficiency of their development process.
- [Glossary: Billing Cycle](https://userjot.com/definitions/billing-cycle): A billing cycle is the recurring period between billing statements for services or products. It defines the timeframe for which a customer is charged and when a payment is due. Understanding billing cycles is key for both businesses and customers to manage finances and payments.
- [Glossary: Bounce Rate](https://userjot.com/definitions/bounce-rate): Bounce Rate is a key metric in web analytics that measures the percentage of visitors who leave a website after viewing only one page. It provides insights into user engagement and the effectiveness of a website's content and design.
- [Glossary: Chargeback](https://userjot.com/definitions/chargeback): A chargeback is the process where a customer disputes a transaction and requests a refund from their bank or credit card issuer. It is a mechanism designed to protect consumers from unauthorized or fraudulent charges, but it can also impact businesses financially and operationally.
- [Glossary: Click Through Rate](https://userjot.com/definitions/click-through-rate): Click Through Rate (CTR) is the ratio of clicks to impressions of an online advertisement or link. It measures how often people who see an ad or link end up clicking on it, providing insight into the effectiveness of digital marketing efforts.
- [Glossary: Conversion Rate](https://userjot.com/definitions/conversion-rate): Conversion Rate is the percentage of visitors who take a desired action on a website or app. It is a key metric for businesses to measure the effectiveness of their marketing and sales efforts.
- [Glossary: Customer Acquisition Cost](https://userjot.com/definitions/customer-acquisition-cost): Customer Acquisition Cost (CAC) is the total cost of sales and marketing efforts that a business incurs to acquire a new customer. It is a key metric for understanding the efficiency of a company's growth strategies and helps in making informed decisions about resource allocation.
- [Glossary: Customer Churn Rate](https://userjot.com/definitions/customer-churn-rate): Customer Churn Rate is the percentage of customers who stop using a company’s product or service over a specific period. It is a key metric for businesses to understand customer retention and loyalty.
- [Glossary: Customer Journey Map](https://userjot.com/definitions/customer-journey-map): A Customer Journey Map is a visual representation of the customer experience with a product or service. It outlines the steps a customer goes through, from initial awareness to post-purchase interactions, helping businesses understand and improve the customer experience.
- [Glossary: Customer Retention Metrics](https://userjot.com/definitions/customer-retention-metrics): Customer Retention Metrics are specific Key Performance Indicators (KPIs) used to track how well a business keeps its customers over time. They measure customer loyalty, churn, and the value derived from existing customer relationships, guiding strategies for sustainable growth.
- [Glossary: Design Mockup](https://userjot.com/definitions/design-mockup): A Design Mockup is a visual representation of a product or interface, used to plan and communicate design ideas before development begins. It helps designers and stakeholders visualize the final product and make necessary adjustments early in the design process.
- [Glossary: Empathy Map](https://userjot.com/definitions/empathy-map): An Empathy Map is a tool used to gain deeper insights into users by understanding their thoughts, feelings, and behaviors. It helps teams to better understand their target audience and design products that meet their needs and expectations.
- [Glossary: Feature Creep](https://userjot.com/definitions/feature-creep): Feature creep refers to the gradual expansion of a product's scope beyond its original plan. It happens when new features or requirements are added during development, often leading to delays and increased complexity. Product managers need to manage feature creep to keep projects on track and within budget.
- [Glossary: Feature Flag](https://userjot.com/definitions/feature-flag): A Feature Flag is a technique used to enable or disable features in software without deploying new code. It allows developers to control the release of new features, test them in production, and roll them back if needed.
- [Glossary: Feature Release](https://userjot.com/definitions/feature-release): A feature release is the process of introducing new functionalities or improvements to a product. It involves planning, development, testing, and deployment to ensure that the new features meet the needs of users and enhance the overall product experience.
- [Glossary: Freemium Business Model](https://userjot.com/definitions/freemium-business-model): Freemium is a business model where a basic version of a product or service is offered for free, while more advanced features or capabilities are available for a fee. This model aims to attract a large user base with the free offering and then convert a portion of those users into paying customers. It's a common strategy for software, apps, and online services.
- [Glossary: Go-to-Market Strategy](https://userjot.com/definitions/go-to-market-strategy): A Go-to-Market (GTM) strategy is a plan that outlines how a company will reach its target customers and achieve competitive advantage. It includes the tactics and resources needed to successfully launch and sell a product or service.
- [Glossary: Market Segmentation](https://userjot.com/definitions/market-segmentation): Market segmentation is the process of dividing a market into distinct groups of consumers with similar needs or characteristics. This strategy allows businesses to tailor their marketing efforts and product offerings to specific segments, improving efficiency and effectiveness.
- [Glossary: Merchant of Record (MOR)](https://userjot.com/definitions/merchant-of-record-mor): A Merchant of Record (MOR) is the entity responsible for processing payments and handling transactions on behalf of a business. It acts as the legal seller in a transaction, managing the financial and legal aspects of sales, including payment processing, tax collection, and compliance with regulations.
- [Glossary: Minimum Viable Product](https://userjot.com/definitions/minimum-viable-product): A Minimum Viable Product (MVP) is a version of a product with just enough features to satisfy early customers and provide feedback for future development. It helps businesses to test their product ideas with minimal resources and time.
- [Glossary: Net Promoter Score (NPS)](https://userjot.com/definitions/net-promoter-score-nps): Net Promoter Score (NPS) is a metric used to gauge customer loyalty and satisfaction. It measures how likely customers are to recommend a company's products or services to others. NPS is calculated based on responses to a single question: 'On a scale of 0 to 10, how likely are you to recommend our company/product/service to a friend or colleague?'
- [Glossary: North Star Metric](https://userjot.com/definitions/north-star-metric): The North Star Metric is a key performance indicator that guides a company toward its core objective. It represents the single most important metric that reflects the value a company delivers to its customers and drives long-term growth.
- [Glossary: Objectives and Key Results (OKRs)](https://userjot.com/definitions/objectives-and-key-results-okrs): Objectives and Key Results (OKRs) are a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track progress. OKRs consist of two main components: an *Objective*, which is a qualitative description of what you want to achieve, and *Key Results*, which are specific, measurable, achievable, relevant, and time-bound (SMART) metrics that indicate progress towards the Objective. The OKR framework is designed to promote focus, alignment, and accountability within teams and across the organization.
- [Glossary: Open Rate](https://userjot.com/definitions/open-rate): Open Rate is a key metric in email marketing that measures the percentage of recipients who open an email. It provides insight into the effectiveness of email campaigns and helps businesses understand how engaging their email content is to their audience.
- [Glossary: Product Manager](https://userjot.com/definitions/product-manager): A product manager is responsible for the strategy, roadmap, and execution of a product. They act as the voice of the customer, bridging the gap between business, technology, and user experience. Product managers guide a product from its conception to its launch and beyond, ensuring it meets user needs and achieves business goals.
- [Glossary: Product Market Fit](https://userjot.com/definitions/product-market-fit): Product Market Fit is a concept that describes when a product satisfies a strong market demand. It means that a product meets the needs and wants of its target customers effectively, leading to high customer satisfaction and business growth.
- [Glossary: Product Roadmap](https://userjot.com/definitions/product-roadmap): A product roadmap is a strategic plan that outlines the vision, direction, and progress of a product over time. It serves as a communication tool, aligning stakeholders on the product's goals and the steps to achieve them. A well-defined product roadmap helps teams prioritize tasks and manage expectations.
- [Glossary: Product-Led Sales](https://userjot.com/definitions/product-led-sales): Product-Led Sales is a sales strategy that leverages the product itself to drive sales and customer acquisition. It focuses on allowing potential customers to experience the product's value directly, often through a free trial or a freemium model, before engaging with sales teams.
- [Glossary: Prototyping](https://userjot.com/definitions/prototyping): Prototyping is a method used to create early models of products to test and refine concepts before full development. It allows product managers to explore different ideas, gather feedback, and make informed decisions about the product's direction.
- [Glossary: Scope Creep](https://userjot.com/definitions/scope-creep): Scope creep refers to uncontrolled changes or expansions to a project's defined objectives. It happens when new tasks, features, or requirements are added after the initial project plan has been established. This often leads to increased costs, delays, and a higher risk of project failure. Product managers must manage scope creep to ensure projects stay on track and meet their intended goals.
- [Glossary: Scrum Master](https://userjot.com/definitions/scrum-master): A Scrum Master is a role in the Scrum framework that helps a team work together effectively. The Scrum Master's job is to make sure the team follows Scrum practices and works well as a group. They help remove any obstacles that might slow down the team's progress and ensure everyone understands and follows the Scrum process.
- [Glossary: Software as a Service (SaaS)](https://userjot.com/definitions/software-as-a-service-saas): Software as a Service (SaaS) is a software distribution model where a third-party provider hosts applications and makes them available to customers over the internet. Instead of purchasing and installing software on their own devices, users access it through a web browser or other interface. SaaS has become a popular choice for many businesses due to its flexibility and cost-effectiveness.
- [Glossary: Unsubscribe Rate](https://userjot.com/definitions/unsubscribe-rate): Unsubscribe Rate is a key metric in email marketing that measures the percentage of recipients who opt out of receiving future emails. It provides insight into the satisfaction and engagement levels of an email list, helping businesses understand how well their email content resonates with their audience.
- [Glossary: User Acceptance Testing (UAT)](https://userjot.com/definitions/user-acceptance-testing-uat): User Acceptance Testing (UAT) is a critical phase in the software development lifecycle where end-users test the product to ensure it meets their requirements and functions as intended.
- [Glossary: User Activation](https://userjot.com/definitions/user-activation): User Activation is the process of turning new users into active and engaged users of a product or service. It involves guiding users through their first interactions to ensure they understand the value and start using the product regularly.
- [Glossary: User Onboarding](https://userjot.com/definitions/user-onboarding): User Onboarding is the process of helping new users become familiar with a product or service. It involves guiding users through the initial stages of using the product, ensuring they understand its features and benefits, and helping them achieve their first successes.
- [Glossary: User Persona](https://userjot.com/definitions/user-persona): A User Persona is a detailed representation of a target user group, used in product development and marketing to guide decision-making. It includes demographic information, behaviors, goals, and pain points, helping teams understand and empathize with their users.
- [Glossary: User Story](https://userjot.com/definitions/user-story): A user story is a simple, informal description of a feature or requirement from the perspective of an end user. It is a tool used in agile software development to capture the needs and expectations of users in a way that is easy to understand and prioritize. User stories help product managers and development teams focus on delivering value to users by breaking down complex requirements into manageable pieces.
- [Glossary: Value Proposition](https://userjot.com/definitions/value-proposition): A Value Proposition is a clear statement that explains how a product or service solves a problem, delivers benefits, and why it is better than competitors. It helps businesses to communicate their unique value to customers and stand out in the market.