Tally,
OpenPanel,
Drizzle,
SuperWhisper,
Scite,
Throne,
Nuelink,
Ghostbase,Free
Free, forever.
$0/ month
Get FreeWhat's included
- Unlimited posts
- Unlimited users
- 3 admin roles
- 2 feedback boards
- Public roadmap
- Public changelog
The Canny alternative with a flat price and unlimited users.
UserJot is a Canny alternative with a public feedback board, roadmap, changelog, and live chat in one product. Flat pricing, unlimited users, free to start.
Every day, the teams behind Tally, OpenPanel, Drizzle, SuperWhisper, Scite, Throne, Nuelink, Ghostbase, and hundreds of others talk with their customers in UserJot.
At a glance.
| Feature | Canny | UserJot |
|---|---|---|
| Price | Free; Pro from $79 a month billed yearly, by tracked users, up to $1,079 at 5,000 | Free, $29, or $59 a month, flat |
| Free plan | 25 tracked users, 5 admins | Unlimited users and posts, 2 boards, 3 admins |
| At 1,000 people who voted | $529 a month billed yearly, $661 month to month | $0, $29, or $59, the same as at ten |
| Post without an account | No; customers sign in, or your app identifies them | From $29 |
| In-app widget | Embeds a board or a changelog, each on its own | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat with customers | None listed; Autopilot reads Intercom and Zendesk conversations | Built in, with a shared inbox and Juno, an AI operator |
Top Canny alternatives
Canny bills by the voter. If you would rather pay a flat price, these are the alternatives to Canny worth a look.
UserJot
Get started freePublic feedback board, roadmap, changelog, and live chat in one product, on your own domain from $29 and inside your app, with Juno, an AI operator who answers customers and drafts your changelog, and an MCP server for your own agents. Flat pricing, unlimited users, and a built-in Canny import.
Best for: SaaS teams that want Canny's loop and a support inbox in one modern tool, at a price that doesn't move when customers show up.
The simplest board on this list: voting, comments, a roadmap, and a changelog, and not much else.
Best for: Teams that found Canny more product than they needed and want a clean board set up in an hour.
Enterprise feedback management sold by quote, with Salesforce and Zendesk connectors and onboarding measured in weeks.
Best for: Large product orgs that buy through procurement and run feedback through Salesforce.
A feedback board, roadmap, and changelog, plus NPS and CSAT surveys, all in one widget. Metered on announcement views, popup views, emails, and AI credits.
Best for: Teams that want surveys in the same widget as feedback.
Open source and self-hostable, with posting and voting, a roadmap on the hosted Pro plan, and no changelog. You run the server and the backups.
Best for: Teams whose feedback data has to stay on their own servers.
Boards, a roadmap, and a changelog on flat monthly tiers. Less to configure than Canny and less to grow into.
Best for: Small teams that have outgrown a spreadsheet and want something simpler than Canny.
A small, founder-run board, roadmap, and changelog with unusually responsive support and a low flat price.
Best for: Bootstrapped teams that want a founder answering their support email.
Where Canny falls short.
Canny has sold feedback boards since 2017, with a free plan, a public roadmap, a changelog, and a long integration list. It also has a price that rises every time a customer votes, a board customers have to sign in to use, small-team features priced for a big one, and no way to talk to the customer behind the vote.
The bill grows with participation
Pro: $79 a month at 100 tracked users, $529 at 1,000
Canny bills by tracked users: anyone who has posted, voted, or commented on your board, with no monthly reset. Pro starts at $79 a month billed yearly for 100 of them and is $529 at 1,000. Cross a tier and Canny moves you to the next one and prorates the difference. Set a spend limit instead and it stops tracking new people's feedback. Until May 2025 Canny had unlimited end users. A Capterra reviewer in December 2025 objected to paying for people on free trials, and another in January 2026 said they disliked the new structure. The full ladder is in our Canny pricing guide.
Everyone needs an account
No guest posting; no approval queue
To post or vote on a Canny board, a customer signs in with email, Google, or GitHub, or your app identifies them through Canny's SDK. Canny's FAQ answers the question with those sign-in options and documents no way to post without a profile. There is also no approval queue. Posts go public the moment they're submitted, and the only thing that holds one back is the spam filter.
The small things sit on Business
Remove “Powered by Canny”: Business add-on, price not published
Taking “Powered by Canny” off your board is a paid add-on on the Business plan, which is annual, sold through sales, and has no published price. Business also holds OIDC login and comment download, and the HubSpot and Salesforce connectors are a second paid add-on. A custom domain and internal comments start at Pro, at $79 a month and up. A ten-person team with a thousand users that wants its own domain and no vendor badge needs a sales quote.
It stops at the board
No live chat listed; Smart Replies take up to two hours
Canny lists no live chat among its features. Autopilot reads conversations in Intercom, Zendesk, Help Scout, and Freshdesk after they close and files the requests it finds. You run a help desk and Canny and pay for both. On Pro and up, Smart Replies post follow-up questions on a customer's post, and Canny's documentation says one can take up to two hours to appear. Comment summaries condense long threads and Themes group ideas. Nothing in Canny answers a support question or carries a conversation.
What UserJot does instead.
UserJot has what Canny has: a public board on your own domain, a roadmap with votes, a changelog, and a widget that puts all three inside your app. It adds live chat and support email in one inbox, Juno, an AI operator who answers customers first and drafts your changelog, and an MCP server for your own agents. The board, the widget, the dashboard, and the emails share one logo, accent color, and theme, and dark mode follows the reader's system.
Every plan has unlimited users, including Free, so a request with a thousand votes costs the same as one with ten. Paid plans start at $29 a month with a 14-day trial, and you're live in minutes.
Starter
Staff pick. For small teams.
$29/ month
Get StarterEverything in Free, plus
- Custom domain
- Guest posting
- Automatic login
- 5 feedback boards
- Private boards
- One integration
Professional
For growing teams.
$59/ month
Get ProEverything in Starter, plus
- Unlimited boards
- Advanced search
- Single sign-on
- Unlimited integrations
- Unlimited admin roles
- Public identity masking
A board people can use without signing in.
On Starter and up, anyone can post, vote, and comment on the board without creating an account, and any board can be made private: a customer sees only their own requests, and your team sees all of them.
When you mark a request Planned or In Progress, it moves to that column on the public roadmap, votes attached. Every status change emails everyone who posted, voted, or commented. When you mark one Completed, everyone who voted gets an email, and the changelog post you write links back to it.
Planned
12Committed and queued
- Features
Mobile app
The whole web app on iPhone and Android, with push notifications when something needs you.
Alex Martin - Features
Export reports to CSV
Finance needs the monthly numbers in a spreadsheet. A one-click export from any report would save us an afternoon every month.
SRSofia Reyes - Integrations
Zapier integration
We’d love to send new tasks to the rest of our tools without writing a script. A trigger for new tasks would cover most of it.
TBTom Becker - Features
Custom fields on tasks
We track budget and client on every task. A couple of custom fields would replace the spreadsheet we keep next to Acme.
MLMia Laurent - Features
Two-factor sign-in
Our security review asks for it every year. An authenticator app option would be enough for us.
OHOmar Haddad
In Progress
4Actively being built
- Features
Dark mode
Late nights in Acme are hard on the eyes. A dark theme that follows the system setting would be perfect.
Marcus Chen - Features
Bulk edit tasks
Changing the assignee on twenty tasks one at a time takes forever. Let me edit a whole selection at once.
HSHana Sato - Features
Task templates
We set up the same onboarding checklist for every new client. Saving it once as a template would save us an hour each time.
NPNina Petrova - Features
Timeline view
Seeing tasks on a timeline would make it much easier to plan around deadlines and spot overlaps.
LPLeo Park
Done
9Recently shipped
- Integrations
Google Calendar sync
Due dates should show up on my calendar without copying them over one by one.
PNPriya Nair - Integrations
Slack alerts for due tasks
A message in our team channel the morning a task is due would stop things from slipping.
CDChloe Dubois - Bugs
Search freezes in big workspaces
With a few thousand tasks, typing in search locks the page for a second or two.
BABen Adler - Features
Keyboard shortcuts
Creating and moving tasks without the mouse would make Acme so much faster to use all day.
RMRavi Menon
The whole board, inside your app too.
Your board lives at its own URL, where anyone can browse, post, and vote. The widget brings the same board into your app: Home, Feedback, Roadmap, Updates, Notifications once a user is identified, and, with Conversations on, Messages, in one panel. Identify a user once and their posts, votes, and messages in the widget are attributed to them; on Starter and up, the same identity follows them onto the board.
Messages is live chat. Customers write to you from inside your product, and your team answers from the dashboard where it already triages requests. Forward your support address and email lands in the same inbox, with no DNS changes. When a customer describes a feature in chat, Juno finds the matching request on your board and shows it to them. Once they confirm, she files it or adds their vote. Conversations is in beta and free on every plan while it is.
One AI, across the whole product.
Juno is the AI operator built into UserJot. In the inbox, she answers new conversations first, in the customer's language, from your docs and the sites you point her at, and hands the thread to your team when a person is needed. The inbox translates incoming messages into your language, and you can translate your reply before it goes out.
In the changelog editor, Juno reads the requests you completed since the last post and writes the draft, with the title, tags, and linked requests filled in. She never publishes. The board itself checks for duplicates as people type, and five versions of the same request don't pile up.
Sara Meyer
Team support
We were charged twice this month, can you help?
4:07 PM
Sorry about that! Refunds need a teammate, so I'm bringing one in now.
4:07 PM
Juno handed this conversation to the team
Hi, Sara here. Just refunded the duplicate charge, you'll see it back in a few business days.
4:09 PM
An MCP server your agents can use today.
Your agent can read requests, file and vote on them, move them along the roadmap, draft changelog posts, and answer conversations. Ask your coding agent what customers have asked for in the area you're working on, or have it mark the request shipped and draft the changelog entry when the work merges.
It comes with the API on Starter and Professional. Canny's MCP server is on Pro with Ideas turned on.
Claude Code · connected to userjot
The price is the plan.
$0, $29, or $59 a month, by the features you turn on. Users, posts, and votes are unlimited on every plan, including Free. Pay monthly or yearly, cancel from your settings, and export your posts as CSV any time.
Canny vs UserJot, side by side.
| Feature | Canny | UserJot |
|---|---|---|
| Pricing | ||
| Pricing model | By tracked users, cumulative | Flat, by feature set |
| Free plan | 25 tracked users, 5 admins, unlimited boards, private boards | Unlimited users and posts, 2 boards, 3 admins |
| At 500 people who have voted | $279 a month billed yearly, $349 month to month | $0, $29, or $59 a month |
| At 1,000 people who have voted | $529 a month billed yearly, $661 month to month | $0, $29, or $59 a month |
| At 2,500 people who have voted | $829 a month billed yearly, $1,036 month to month | $0, $29, or $59 a month |
| Above 5,000 | Business plan, quote only, annual | $0, $29, or $59 a month |
| Trial | 14 days of Pro, no card | 14 days of Starter or Professional, from the dashboard |
| Board, roadmap, and changelog | ||
| Post without an account | No; sign in or SDK identify | Guest posting, from $29 |
| Approval queue | No; only the spam filter holds a post | From $29 |
| Public roadmap | Every plan, with votes | Every plan, with votes and comments |
| Changelog | Every plan; subscriber emails on Pro | Every plan |
| Custom statuses | Pro and up | Six fixed statuses |
| Duplicate detection | Autopilot, on every plan | As people type, on the board and in the widget |
| Board languages | Content translated into 14 languages on Pro; menus English | Board in 12 languages, including Arabic |
| Widget, AI, and support | ||
| In-app widget | Board widget or changelog widget, embedded separately | Board, roadmap, changelog, notifications, and chat in one widget |
| Live chat and support inbox | None listed | Built in; chat and forwarded email in one inbox, free during beta |
| AI that answers customers | No; Smart Replies post follow-up questions on posts, Pro and up | Juno, in chat and email, on every plan during beta |
| Feedback from conversations | Autopilot, from Intercom, Zendesk, Help Scout, and Freshdesk | Juno, in your own chat, after the customer confirms |
| AI changelog drafting | Not documented | Juno, in the editor, from the requests you completed |
| Branding and access | ||
| Custom domain | Pro and up | From $29 |
| Remove vendor branding | Business add-on, price not published | $59 |
| Customer identity | SDK identify and JWT on every plan; OIDC on Business | Identify on every plan; automatic login from $29; SSO (JWT) at $59 |
| Admin seats | 5 on Free, 10 on Pro, negotiated on Business | 3 on Free; no seat charge on paid plans |
| Private boards | Every plan; custom end-user access on Pro | From $29; a customer sees only their own requests, and your team sees all of them |
| Integrations and API | ||
| Slack, Discord | Both, on every plan | Both; one integration on Starter, all on Professional |
| Jira, Linear, GitHub | Pro and up | No |
| Intercom, Zendesk | Every plan | No; UserJot has its own inbox |
| HubSpot, Salesforce | Business, paid add-on | No |
| Zapier | Pro and up | No |
| API and webhooks | Every plan | API on Starter and Professional |
| MCP server | Pro and up, with Ideas enabled | Starter and Professional; Claude Code, Cursor, Codex, ChatGPT desktop, and other remote MCP clients |
| Leaving | ||
| Cancellation | From billing settings; access runs through the cycle. Business: annual | Any time, from settings |
| Export | Posts as CSV with vote counts; voter lists separately; comment download on Business; everything by API | Posts as CSV, any plan |
| Import from the other | CSV or API | Built-in Canny importer |
Canny facts checked against its public site and help center on . Prices are Canny's published Pro ladder; the Business plan has no listed price. If something has changed, tell us and we will correct it.
Switching from Canny to UserJot.
The import connects to Canny's API and brings posts, votes, comments, images, and changelog entries, with authors matched by email. You map boards and statuses, confirm, and it runs in the background.
If something doesn't come across, email support@userjot.com and we'll finish the migration with you.
Create an API key in Canny.
Canny's API is on every plan, including Free. The key is the only thing UserJot needs from Canny.Import into UserJot.
In Settings, open Data & Import and choose Import from Canny. Paste the key, match each Canny board and status to a UserJot one, and confirm.Put the board where customers already are.
Add the widget to your app, and on Starter or above, put the board on your own domain, like feedback.yourcompany.com.Then downgrade or cancel Canny.
Both happen from Canny's billing settings. Paid access runs to the end of the cycle, and the workspace stays until you delete it, so you can check back against the original.
Canny alternative FAQ
From $0 to $1,079 a month billed yearly, before the Business plan. Free covers 25 tracked users. Pro starts at $99 a month, or $79 billed yearly, for 100 tracked users and steps up with your count: $279 billed yearly at 500, $529 at 1,000, $1,079 at 5,000, or $349, $661, and $1,349 month to month. Business, for more than 5,000 tracked users, is quoted by sales on an annual contract. Until mid-2026 there was also a $19 Core plan. It's gone from the pricing page.
Your customers are already talking.
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